Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.2 out of 5 stars with 4653 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers express satisfaction with the Pro 4 Spotlight Camera Security Bundle's overall performance, video quality, night vision, and motion detection capabilities. However, some customers have expressed concerns about the product's battery life and connectivity. Additionally, a few customers have mentioned issues with the mounting system and response time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 81 Showing 1,601-1,620 of 4,653 reviews
  • Rated 5 out of 5 stars

    Arlo camera

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have own several cameras in the past and these are my favorite. High quality

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Not what I hoped for

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had these cameras for a few months (had to wait a month to get them delivered and installed), and I have mixed feelings about them. The clarity is quite good during the day,a little grainy at night. I am not happy with the lag time from when something sets it off to when I get a notification,then have to wait for it to load so I can see it. Battery life is not as good as I thought it would be. I was also told 2 people could be on the account and view the cameras and that is not true.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi,

      Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291.

      To have more than one user view the camera simultaneously, use the Grant Access feature. You can read here to learn how to use this feature: https://kb.arlo.com/000039106.

      For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fantastic

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome system, great not to have a HUB attached to the system. Highly recommend!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Battery not as good

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hoped that the batteries in this model would be better than previous models. The battery life is a little better but not as good as you'd like

    I would recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi,

      Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Overall performance, Video quality

    Rated 5 out of 5 stars

    Arlo Pro 4 cameras

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Arlo pro 4 cameras are amazing. They have a very clear view for both day and night. The Pro 4’s light up bright whenever someone walks past them. These cameras are my favorite, thus far. I highly recommend the Arlo Pro 4 cameras.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Perfect purchase

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great recording video and audio quality. Easy to use app.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great cameras!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, great video quality, even better when on sale!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and install It has a great view from the camera

    I would recommend this to a friend
  • Pros mentioned:
    Night vision

    Rated 5 out of 5 stars

    My favorite product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend this product because you can see the alerts all time (persons, animals ) it’s amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo 4

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new Arlo 4. It’s easy to install and easy to charge.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent Cameras

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best security system ever. The app works great and the notifications are very helpful.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good camera, lousy battery

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So this is a good outdoor security camera with a full-function app to go along with it. Picture quality during the day is outstanding. At night, not so much. The manufacturer boasts a six-month battery life. You will be lucky to get two weeks without needing to recharge it. I have opted for the wired power cord instead (an additional accessory), so it's always working and I don't have to worry about it running out of power at a crucial moment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A sense of security

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these due to a daylight burglary that took place at my home. Guys drove right up and started taking stuff. After installomg and using this system i have found a new sense of security. The integration with my smart home system was truly amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the wireless!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with these wireless cameras! I actually purchased 3 more to complete my coverage!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Security cameras for the home

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cameras, easy yo I stall and very clear picture

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Arlo security camera

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great security camera for traveling and still want to view area weather daylight or night time

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Arlo 3 pro

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery doesn’t last long enough so you will keep on changing them every single week

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Buyer Beware, No Customer Service

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Advertised battery life is significantly shorter than advertised. My camera was non-functional, in need of recharge, 2months after it was online. I had fully charged the battery before deployment. Deal breaker for me is the fact that there is no such thing as customer service at Arlo. They have a technical support team, who apparently can "escalate to internal teams" for review, and after weeks passing without reply, you can reach back out to hear somehow the issue you are experiencing is your fault. I received the 3 camera bundle, and one of the three cameras was defective out of the box. After calling tech support, I was provided a link to complete the RMA, which oddly required me to pay out of pocket to ship the defective unit. They waited to receive my defective camera, before shipping me the replacement camera. The replacement camera came in a new housing, with a different release mechanism. The new housing did not interface my existing mount. No instructions on how to eject the long awaited replacement camera, so that I could finally get up and running, just an implied "good luck."

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi,

      Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291.

      We like to work with you to address the concern you shared. Please send us an e-mail at askarlo@arlo.com by including a screenshot of this review, your case number, email address associated with your Arlo account and your phone number so that our team can follow up with you. We appreciate your understanding.

      Best Regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Pair these with solar panels!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These things are great!!! I highly recommend the Wasserstein solar panels to go with them!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best out here

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love them best I use so far and the don't die quick

    I would recommend this to a friend