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Customer reviews

Rating 4.2 out of 5 stars with 4653 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers express satisfaction with the Pro 4 Spotlight Camera Security Bundle's overall performance, video quality, night vision, and motion detection capabilities. However, some customers have expressed concerns about the product's battery life and connectivity. Additionally, a few customers have mentioned issues with the mounting system and response time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 86 Showing 1,701-1,720 of 4,653 reviews
  • Cons mentioned:
    Response time

    Rated 4 out of 5 stars

    good security camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only negative is that there were no directions included. It took a little time to figure things out like how to open the battery compartment to charge the unit. Installation was easy and connecting to wifi and the app was pretty straightforward. After weeks of using it, the only complaint we have is that there seems to be a time delay between when we're notified there is movement and getting a live picture. We're happy with our purchase and will probably buy a second one down the road.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    They work

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for the money. Had one fail during the winter due to moisture getting on the battery connector. Install the solar charging panels which keep the batteries charged.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    BostonTennisPlayer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Missing Smart Hub! This entire set did not come with smart hub. You must buy separate smart hub from Amazon. Arlo do not and did not have on their website. I am debating if should returned within 60 days with Bestbuy membership. By the way- I was returned to bestbuy in Braintree, MA but they told me the one I got from Bestbuy purchased invoice was Arlo Pro 4, but the one Bestbuy representative handed to me is Arlo - Pro 5. So I must go back to Salem, NH for any returning for full credit. Bestbuy rept. checked me out with a better one than on my actual purchased invoice. You must pay for subscription for these camera to work properly without smart hub that cost $150 from someone else online. What else do I need to say in here. Bestbuy employees did not doing a good job in many locations: Southbay- Dorchester, MA. Salem, NH.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi

      Thanks for sharing your review. We would like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Arlo

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cameras! Perfect for what we needed for our house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cámaras

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent survilience cámaras specially at night good quality

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Arlo is good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clear video. Nice to have different sensitivity levels

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works Great!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased 3 cameras and all of them are working great. Good pictures.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Camera

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cameras, clear pictures even at night. The zoom feature is a bonus

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, no dislikes on the product whatsoever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing quality

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup. Works great with a great picture. I would highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing system

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Complete system works amazingly easy installation Could not ask for anything else

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Exactly what we needed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wireless security cam just as described. Video quality is great. There’s just a bit of a blind spot when motion is beyond 20 feet towards the edge of the camera’s view but that’s why you have more than one camera. Additionally, the battery won’t last 3 months when it is set to face a street or your main door. I ordered the solar panels to match my Arlo Pro 4 cameras and I think they are well worth the price. I’d give five stars if not for these small issues. Still, definitely an excellent investment.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great camera kit. Great Price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Arlo Pro 4 Spotlight is excellent. My only wish is that activity zones allowed notification exclusion. For example: Notify in zone 1, only record in zone 2. Kit is an excellent value.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Security cameras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent cameras provide clear pictures as I mounted them around my house.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and recomendar camera to se curita in my ahúse

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo Security 2 and 4 Camras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im very much Impressed with this brand and has been the best product we have ever owned in security safety. I have already recommended it to several friends and family and recommended them to best buy for their knowledge on knowing their their products such as this Arlo !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficiency

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the camera, I can see clearly from my phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home security cams

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these cameras they do everything I need them to do.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Best Camera's

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear video and audio, simple set up. It is great there is no base station.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice camera Picture quality very good easy to use

    I would recommend this to a friend