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Customer reviews

Rating 4.2 out of 5 stars with 4653 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers express satisfaction with the Pro 4 Spotlight Camera Security Bundle's overall performance, video quality, night vision, and motion detection capabilities. However, some customers have expressed concerns about the product's battery life and connectivity. Additionally, a few customers have mentioned issues with the mounting system and response time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,740 of 4,653 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Camer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the camera’s to protect our home. Very happy with the picture quality

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Arlo security

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Arlo cameras are a good temporary fix but for how much they cost they die very quickly, they have a delay and glitch quite a bit.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Arlo Pro4

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect investment on security cameras with clear color video day and night

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Easy to use. App on your phone. 24/7 access to your home.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best investment the quality is great. Better than the other versions

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Great! Best Purchase I could have made for my home.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Owner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good .I was be able to see every where when people walk to the house. The alarm let me knew

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Arlo

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality could be a little better but all in all very good for price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pleased with overall installation.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only complaint: Difficult to get to cameras for battery charging.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Excelente

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best cámara good video for your home security service

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, battery life does suck, so you’ll need the solar charger

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top Security

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! We have purchased for 3 of our homes.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Easy to install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy piece of mind, easy set up,great images and great source of information

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    good buy

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would definitely buy again, very good product, held up well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    arlo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good and easy to use Product, will recommend it to family and friends

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good Camera but Support is Horrible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera resolution is amazing! Installation was fairly easy. Issues are not able to see videos on my PC unless I download them. I had one camera not see the QRC code no matter what I did. I opened a ticket with the automated chat (no its not a real person). Never heard a word from support. Tried to open another ticket today. Wish I had gotten an confirmation email from them letting me know ticket number and status. Bottom line support is horrible.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Mick,

      Thank you for taking the time to share your Support and Pro 4 setup review. Please send us an email at askarlo@arlo.com with a screenshot of your Best Buy review, the serial number of your Arlo Pro 4 camera that is unable to scan the QR code, and your contact number (including time zone). We look forward to hearing back from you.

      Regards,
      Arlo Team arlo_us

  • Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent cameras very easy to use great clarity even at night.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    arlo 4 spotlight system

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    arlo pro 4 is a great camera security system for my home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Is as advertised

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With this being an updated version of my cameras, I am very pleased.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Package value is good for thr money. Wish it came withmore mount options instead of just the security mount.

    I would recommend this to a friend