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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 4653 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers express satisfaction with the Pro 4 Spotlight Camera Security Bundle's overall performance, video quality, night vision, and motion detection capabilities. However, some customers have expressed concerns about the product's battery life and connectivity. Additionally, a few customers have mentioned issues with the mounting system and response time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 89 Showing 1,761-1,780 of 4,653 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A+ Camera's

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cameras, highly recommended. Easy to assemble

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A year of using & still works just as perfect!! Battery lasts pretty long time. Easy to use.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Waste of money.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cumbersome app that looks and functions like something you'd get for free, not a paid service. On top of other issues, the app will log out with no warning, so you could go days without notifications if the camera is triggered. Camera motion detection is unreliable if it works at all, recording will start after whatever or whoever is already out of the frame, so you can't see what triggered motion detection in the first place. Finally cancelled my subscription of two years today. Last night one of my three cameras captured video of someone walking around outside my house at about 1am, but only captured the person when they were already out of the frame. The other two cameras were somehow never triggered, which shouldn't be possible.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi

      Thanks for sharing your review. We would like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    No go for Arlo

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After owning the product for over seven months I finally decided to give a review. This camera system is not worth buying, I had problems from day one. First, I had the hardest time just connecting one camera to the network, seven months later I still was only have one connected. The other two cameras aren't recognized at all and a complete waste. As far as the camera performance, it simply underperformes. For example setting the motion zone is pointless when it doesn't detect motion until someone is within 15 feet. Sometimes the motion detector doesn’t activate at all, and it doesn't record long enough after motion was detected. I wouldn't recommend buying this product, I'm sure there are way better options.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Charles,

      Thank you for your review.

      We would like to work with you to address the cameras not being recognized concerns you shared. Our team is available to help ensure you have an excellent experience with your Arlo camera. If you’d like help resolving the issue you are experiencing, please send us an e-mail at askarlo@arlo.com by including a screenshot of this review, the email address associated with your Arlo account and your phone number so that our team can follow up with you. We appreciate your understanding.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Horrible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont know how these cameras have good reviews. The picture is nice and clear but the batteries do not last months like they advertise, the solar panel we bought to keep it charged, did not. When we charged a battery completed it would last day 1 day, definitely not worth it.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi hfer,

      Thank you for your review. We are glad to hear that you are pleased with the picture quality.

      To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best wireless camera system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Works great. Money was well spent

    I would recommend this to a friend
  • Pros mentioned:
    Motion detection

    Rated 5 out of 5 stars

    Way to go Arlo

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what my family needed, peace of mind. Detects all movement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup as no wires to run loke my prior cameras.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Arlo Pro 4

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality and battery life. Extremely easy to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Cameras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far great cameras. Easy set up. Purchase it one month ago.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wish it were mine!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The security system is TOP KNOTCH and usability is WELL beyond other systems like BLINK. Bought this for my son but now I want to replace my current system with ARLO for myself.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Best

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and great quality, will keep you and your family safe

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Night Vision

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    needs a little improvement for night vision, better night resolution could be better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cameras are great and such a great price for them! Easy to install

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. I wish the bundle included a solar panel.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Arlo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product!!Great product!Great product!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I bought these cameras from my house really easy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these cameras from my house really easy to install

    I would recommend this to a friend
  • Pros mentioned:
    Motion detection

    Rated 5 out of 5 stars

    No Regrets ~ Best on Market

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Skip buying the Arlo Essential set and pay the extra money for the Arlo Pro 4! I had purchased the Essential set and had it for two weeks when I had to return the set. There were so many issues with the essentials from a screeching sound on 2 cameras to not detecting even vehicles near the camera. The Arlo Pro 4 is amazing! You can see things clearly at night with the HDR & spotlight. You can do a live stream in the middle of the night with the light engaged and it is so clear and precise that you would think it is daylight. This set picks up more movement and vehicles and people than my neighbors who own the Essential. Not only does this cover a wider range than other cameras, I have had them installed almost a month, with MANY alerts and live streaming and they are still almost fully charged. The Arlo Pro 4 is definitely worth the extra price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smile Your On Camera !!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Name In Security Camera's You'll Ever Need !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the cameras. Have good quality pictures and recordings

    I would recommend this to a friend