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Customer reviews

Rating 4.2 out of 5 stars with 4653 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers express satisfaction with the Pro 4 Spotlight Camera Security Bundle's overall performance, video quality, night vision, and motion detection capabilities. However, some customers have expressed concerns about the product's battery life and connectivity. Additionally, a few customers have mentioned issues with the mounting system and response time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 90 Showing 1,781-1,800 of 4,653 reviews
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Alro pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good camera good quality and easy too setup will probably buy more

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great video

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cameras, battery life is pretty good. Overall happy with the item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were very easy to set up and the wide view is excellend

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Do Not Fall For Arlo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the worst product I've ever had. The battery only lasts 2 weeks per full charge if there's normal/light activity. One of the 4 batteries it came with was a total dud. It died overnight when fully charged multiple times. I already had to contact Arlo to replace a full camera set because the actual casing of 1 camera couldn't hold a charge either (and I had to pay for shipping the returned item to them). Also, you have to pop out the camera/battery from the casing to charge the battery and its not as smooth as they show. It literally takes me 5minutes for each camera to pop that thing out. It's been 2 months with them so Arlo is denying a refund. They only want to try to replace the products which they already did for one camera and it is still not working well. I dont want to replace or fix, I want to be done with this and have my money returned for a lemon product.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Michael,

      Thanks for sharing your review and for sharing your experience. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Wonderful picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing. Clear pictures and no monthly subscription

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Arlo Cameras

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the cameras. Good view and sound quality for the most part. However, as of late we are having issues with one of the cameras that went offline. I am taking it in this week to see if BB has any suggestions as I have gone through all of the steps for troubleshooting this item. I do have the Geek Squad protection plan, which I highly suggest just in case you ever do have an issue. It is well worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Night vision

    Rated 5 out of 5 stars

    SO far so good.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this product is working great. It does have great night vision.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cameras are awesome. Easy to set up and worked like a charm.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera Happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera Happy great buy will recommend to friends and family

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Arlo pro 4

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. I have bought these before too. So added more.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Dissapointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works great overall but I was under the impression that I would be able to view motion activity like I can on my old Arlo cameras. Come to find out there is a monthly fee to view motion activity on the cameras and that is very disappointing. Thanks for leading me on for 3 months Arlo

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi

      Thanks for sharing your review. We would like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great buy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality. Clear video and light works good too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo Pro 4

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and simple product to use. Easy to setup and install.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Arlo Cameras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, just what I was looking for. Easy to install

    I would recommend this to a friend
  • Pros mentioned:
    Video quality
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Beware of battery life

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    App is good. Video quality is good. Battery life is not good. Battery is lasting about two weeks.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Don’t buy if you have an iphone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t buy this system if you have an iPhone. There is a flaw in the app that doesn’t let you change the notification sound. The only sound is so quiet that you can’t hear it. People have been complaining and asking for an update for 6 years. Do yourself a favor and look at the complaints on their forums. The cameras are fantastic and work really well but the company obviously doesn’t care about their customers with iOS.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi surf7997,

      Thank you for taking the time to share your review. Your feedback will be shared with the appropriate teams.

      Regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful equipment! Excellent quality vision and sound.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    ARLO cameras are the best

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best camera I’ve ever had first night caught a bear

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Don’t waste your time and money

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor poor poor! This camera along with the Arlo system is just poor. Disconnects randomly so you can’t view live stream. Doesn’t pick up motion regardless of set activity zones. When it does detect motion it does it late. So if Amazon is delivering the camera will pick up when Amazon drives away and misses the entire part of it driving up. The lag between receiving a notification and actually going to the library to watch the clip is horrible. It takes so long to get to the clip that you miss entirely what was happening in real time. God forbid it was something serious! Also the Arlo support is horrible. Hard to get to someone. Hard for them to understand on going issues and never gets a resolution. The only one thing I like about the camera is the full 160 angle view. That’s it!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Video quality
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Very clear video recording

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The video is very clear and records a wide range. Battery is going quickly in areas of wind blowing.

    I would recommend this to a friend