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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 4653 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers express satisfaction with the Pro 4 Spotlight Camera Security Bundle's overall performance, video quality, night vision, and motion detection capabilities. However, some customers have expressed concerns about the product's battery life and connectivity. Additionally, a few customers have mentioned issues with the mounting system and response time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 92 Showing 1,821-1,840 of 4,653 reviews
  • Pros mentioned:
    Video quality
    Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Great imaging, horrendous battery life

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 3 Pro 4’s to replace some aging Pro 2 cameras. I was looking for better resolution, the spotlight feature, and much better battery life. After a month, I can tell you the image quality is great and the spotlight feature is handy. The battery life, quoted at 6 months, is a total lie. I realize the battery life is an estimate under perfect conditions. I was hoping for 3-4 months at least. All 3 Pro 4’s I have are in low traffic areas. I have the activity zones limited and the spotlight feature limited. All 3 units have never achieved more than 3 weeks before going dead. I have tried everything to increase battery life, but 3 week seems like the max. My 2+ year old Pro 2’s last longer. The Pro 2’s are going back up and the Pro 4’s are coming down. Don’t believe the hype. Unless you have these connected to power full time, they are useless.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi,

      Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Video quality
    Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Horrendous battery life

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    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 3 Pro 4’s to replace some aging Pro 2 cameras. I was looking for better resolution, the spotlight feature, and much better battery life. After a month, I can tell you the image quality is great and the spotlight feature is handy. The battery life, quoted at 6 months, is a total lie. I realize the battery life is an estimate under perfect conditions. I was hoping for 3-4 months at least. All 3 Pro 4’s I have are in low traffic areas. I have the activity zones limited and the spotlight feature limited. All 3 units have never achieved more than 3 weeks before going dead. I have tried everything to increase battery life, but 3 week seems like the max. My 2+ year old Pro 2’s last longer. The Pro 2’s are going back up and the Pro 4’s are coming down. Don’t believe the hype. Unless you have these connected to power full time, they are useless.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi,

      Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Buer beware

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for about a week. I loved the product. But the cameras started acting up a week later.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    A Must Buy for Security Cameras

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best security cameras i have come across. Perfect for outside and inside security. Very dependable and great sale prices.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Arlo pro 4

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and works great I love my new cameras.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Easy to use way to keep an eye on things

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and easy install. App and items work great.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Arlo and the Sun

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the quality and sound of the video the only thing that I don't like is that the battery doesn't last for six months as stated by the company. I had to invest in solar panels so I don't have to worry about charging the batteries.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy, very good camera, very clear picture

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than I expected. Price was reasonable. Easy to install.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good, but improvements can be made

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup is fairly simple. The quality of the cameras are decent with a strong connection, however, the sound and visual fidelity starts to drop significantly if the signal is anything but full. The battery life is not the best, mine discharge completely within 2 weeks with moderate use. For the price I expected a little more, but hopefully these issues can be fixed with a software update.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Love them!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them!!! They have a great quality day or night.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    King

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best camera on the market quality is flawless easy install

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Could do better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality footage but batteries do not hold up. They die way faster than what is stated they would. They also lag on real time footage. They could be a lot better for the price point compared to the other companies in the market.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Treye,

      Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Could do better linking

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need better instructions on linking with older Arlo’s. Wish they stuck with same batteries. Need geek squad to help

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Airfleming,

      Thanks for sharing your review. For further assistance on addressing the concerns you have shared above, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Rated 5 out of 5 stars

    Great bundle value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it on sale at 399.99. I also own the Arlo Pro 2. Love that this has the built in spotlight and comes with the battery charger and spare battery. Best Buy recently dropped the price another $50 and I was able to contact them for a price match, receiving the difference as credit to my original payment method. Service A++!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Arlo products

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought some new Arlo Security products. Goo dservice

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fog up with dew but otherwise great would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Arlo Pro 4 upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded and the new Arlo Pro 4 cameras are great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great camera and is easily a five star rating for many applications. I am using the camera to monitor the outside of my house where the two garage doors are located. I can easily see the two garage doors as well as the entire 75 foot driveway and an outlying storage building. The detection range is far in excess of the App 25 feet listed in the installation instructions. This camera consistently triggers when a vehicle passes my driveway which is about 100 feet from the camera location. Trigger speed is unbelievably quick and easily catches even a dog that runs through the detection field. It accurately identifies whether an animal, person or vehicle triggered it. Resolution is fantastic and images are crystal clear. I deducted one star because the volume is very low when trying to speak to someone who has triggered the camera and in my case the person will never hear me at all unless he or she is standing right under the camera itself. I can hear people speaking out to about 25 feet but they can not hear me unless they are listening closely. The LED used for illumination at night is very limited for my use but will illuminate both garage doors but just barely. In fairness this camera seems to be intended for use near an entrance door where the subject is within a few feet of the camera. In this case both the illumination and speaker volume would probably be adequate. Battery life seems to be excellent if the camera is only turned on when away from home or at night after bedtime when family members are not coming and going. I really like this camera and have not received any compensation for my review.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing cameras

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing cameras I own 16 of them all over my property . Two cameras on WiFi have 2 bars from 160 yards away. Goes down to 1 bar on windy days but very impressed

    I would recommend this to a friend