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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 4653 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers express satisfaction with the Pro 4 Spotlight Camera Security Bundle's overall performance, video quality, night vision, and motion detection capabilities. However, some customers have expressed concerns about the product's battery life and connectivity. Additionally, a few customers have mentioned issues with the mounting system and response time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 93 Showing 1,841-1,860 of 4,653 reviews
  • Cons mentioned:
    Battery life, Connectivity

    Rated 1 out of 5 stars

    Worst Camera

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality is very impressive but low battery life and it doesnt connect right away to the application. I bought a ring doorbell and in minutes everything was set. But this is terrible i tried to return them because its utterly terrible but i cant. Very pricy and complete trash

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Alex,

      Thanks for sharing your review and your experience.

      To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance with your Arlo Camera connecting right away to the application, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Rated 5 out of 5 stars

    Arlo is pretty good equipment

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arlo always has a pretty fair product. I still have a few from 5 years ago going strong. The range is good too. Just get the solar panels for them.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great Quality

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Quality live and recorded feeds were really nice

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Picture - Battery life needs improvement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for security of home or business. Great picture and will let you know on your phone when there is activity. Battery life needs to be improved as it does need to be charged often if there is a busy spot.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Arlo pro 4

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great I’ve had the pro 2 this show way better…….,,

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good setup

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cameras, works well paired with the doorbell.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cameras for home or office. Very detailed !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo camera review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Batter Life is very good. Cameras have excellent detail.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Arlo Pro 4 camera easy to reposition

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the Arlo 4 camera. It has a good picture. I have a few Arlo products and for the most part they are very good. However, it is always a challenge to get it connected to the wifi network. Eventually, they all connected but never on the first (or second) try. Only other problem is the latency. It is 5-10 seconds behind real time. Not a major problem. I have the solar panels for all my cameras which are fantastic!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    A Potato can film better quality video

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I purchased this Arlo set, I was excited to use it and protect my home. To my disappointment, after I set up just two cameras, I realized that the video quality was terrible. You couldn't even read a license plate number let alone see the face of anyone who is intruding. It's completely useless. I went on the forums and contacted Arlo support and they suggested changing the video quality in the app in exchange for battery life, which I did. Still, the video quality showed no visual improvements and it was more pixelated than a Mario game from 1990. It's important to note that I do have a mesh network that has full coverage to all cameras at a 500/500 speed. Continually, I even tried using the recorded video as a sample instead of the live stream and it was equally as bad. This camera advertises 2K but I'm getting 480p if even that. Sure, the image size might be 2K, but it's a blown up 480p video – thus resulting in a blurry video. Continually, the app was so primal. I could set modes, but I couldn't set any custom modes unless I had logged in and made them on my computer. Furthermore, I couldn't get the siren to activate with motion unless I made a custom mode online. My final pet peeve with this camera system is the fact that Arlo won't allow you to use HomeKit unless you buy a base station. This used to be possible with some software called Homebridge, but it seems like that has been permanently disabled with 2FA and Arlo doesn't allow you to turn that off either. Seems like corporate money scheme to me. You just spent $500 on their cameras, and they want you to spend more to connect an already-web-connected camera to a base station in order to use it's "security" features on your TV.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hello Antonybasta,

      Thank you for taking the time to share your feedback. Your feedback is much appreciated and will be shared with the appropriate teams for review.

      Regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    N/A

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and good service, good image and easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great , work perfectly keep the good work

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to install, great cameras, very good picture.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Arlo cameras

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good item is long is you don't pass the distance then it is blurry

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Disappointed with lack of information at purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish they would have let me know that it does not work in the cold at all, and where I live, I can’t return it. I was led to believe that the battery wouldn’t last long in the cold which I thought I could manage, but that’s not the case, it simply does not operate even with a full charge. Set up and operation was easy and it seems like a really good camera though.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Live streaming quality is lacking

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, this is a good little wireless system and decent value if purchased on sale. The overall feature and functionality of Arlo and their app is good, but I am definitely disappointed in the video quality. I did a comparison with a Ring camera but also found it to be lacking as well. Even though I have good WiFi signal, it seems video leaves something to be desired when dealing with the wireless battery operated cameras. It meets my needs, barely.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hello SCraw,

      Thank you for taking the time to share your feedback. Your feedback will be shared with the appropriate teams.

      Best Regards,
      Arlo Team arlo_us

  • Rated 5 out of 5 stars

    Amazing product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the feature on my phone. Super easy to set up

    I would recommend this to a friend
  • Pros mentioned:
    Motion detection, Overall performance

    Rated 5 out of 5 stars

    Excellent camera for the money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent camera, especially compared to the Pro 2 cameras I already have. This camera zooms in on people and follows them! Also, I like that it can identify motion detected from a person to an animal. Very clear picture too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's motion sensing camera. Only starts recording when it senses motion. It also will start based on noise too, but I have that function turned off. App is simple but easy to use. Works what I wanted

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the Video is not all that good at night time.

    I would recommend this to a friend