Customer Ratings & Reviews
- Model:
- VMC4050B-100NAS
- |
- SKU:
- 6428880
Customer reviews
Rating 4.2 out of 5 stars with 4653 reviews
(4,653 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers express satisfaction with the Pro 4 Spotlight Camera Security Bundle's overall performance, video quality, night vision, and motion detection capabilities. However, some customers have expressed concerns about the product's battery life and connectivity. Additionally, a few customers have mentioned issues with the mounting system and response time.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Nice cameras!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great cameras for price. Battery lasts a good while. Just I wished the app had some extra features.
This review is from Arlo - Pro 4 Spotlight Camera Security Bundle - 3 Wire-Free Cameras Indoor/Outdoor 2K with Color Night Vision (12 pieces) - White
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 2 out of 5 stars
Better as a backup
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The camera itself works well but the app is horrible and very buggy. The audio glitches and most of the time the motion detection is so delayed it doesn't catch anything important.
No, I would not recommend this to a friend - Cons mentioned:Battery life
Rated 5 out of 5 stars
My wife and I like this Arlo security system.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Qeek Squad install. Excellent spotlight, doorbell and outdoor security system. Only one problem is that with all of the Arlo wireless battery systems units have to be charged up 100% in order for outdoor cameras, doorbells and spotlights to work efficiently. According to the installers this was the first totally wireless system they installed. I had get on a ladder after a week of operation because one of units had no charge So I decided to charge each unit which ranged between 2-3 hour charging session. After that each unit is now keeping its charge that looks like it will last the 6 month stated in the Arlo 80 page manual.
This review is from Arlo - Pro 4 Spotlight Camera, 2 Pack - VMC4250P - White
I would recommend this to a friend Rated 4 out of 5 stars
Excellent
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very good purchase excellent function, i want more
This review is from Arlo - Pro 4 Spotlight Camera Security Bundle - 3 Wire-Free Cameras Indoor/Outdoor 2K with Color Night Vision (12 pieces) - White
I would recommend this to a friend- Cons mentioned:Connectivity
Rated 2 out of 5 stars
NOT AS ADVERTISED!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Claims to support Apple HomeKit, but you soon discover it only supports HomeKit with the addition of an Arlo hub device which is NOT included in this bundle. Only works with 2.4 Ghz wireless networks -- another fact omitted from the product's packaging. Hardware seems well-built, but there seemed a great deal of lag in the video feed.
This review is from Arlo - Pro 4 Spotlight Camera Security Bundle - 3 Wire-Free Cameras Indoor/Outdoor 2K with Color Night Vision (12 pieces) - Black
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hello Steve,
Thank you for taking the time to share your honest review. Your feedback will be provided to our development team.
Best Regards,
Arlo Team
- Cons mentioned:Response time
Rated 1 out of 5 stars
STAY AWAY
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.STAY AWAY!! I am absolutely livid with this system!! First of the night vision is horrible, image quality during the day is great, however. There is a huge delay from when motion is detected to when the camera actually starts to record. The app is freakin' horrible, for the price I was expecting so much more. Now the latest, I couldn't decide where to mount my third camera, so I thought I would install it at my my mom's house, well doing that broke my camera. I called tech support and they said that since I tried to hook it up to another network is the reason it no longer works, and I would need to pay another $100 for the firmware plan to get my camera to work again. WHAT A RIP OFF!!! I have been through everything that came with my cameras, and I cannot find that information anywhere. TOTAL SCAM, it is not possible to express how disapointed I am, wasted $500
This review is from Arlo - Pro 4 Spotlight Camera Security Bundle - 3 Wire-Free Cameras Indoor/Outdoor 2K with Color Night Vision (12 pieces) - White
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hello Brett,
Thank you for your review. There are ways to optimize motion detection of your cameras detailed here: https://kb.arlo.com/1015583. Get more details about managing motion detection sensitivity here: https://kb.arlo.com/41.
You can add different cameras from different locations with the same account. Please ensure that the mobile device being used for onboarding and camera being installed are connected to the same network during onboarding, please refer to camera onboarding instructions: https://kb.arlo.com/1088401
If you're experiencing issues with night vision please try and reboot your camera and test again. If the issue persists, please navigate to Settings > Support in the Arlo App for service options available to you.
We appreciate your patience and understanding.
Best Regards,
Arlo Team
Rated 3 out of 5 stars
Ready to lose your doorbell???
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Arlo disabled my doorbell and I would never recommend this costly mistake to anyone.
This review is from Arlo - Pro 4 Spotlight Camera Security Bundle - 3 Wire-Free Cameras Indoor/Outdoor 2K with Color Night Vision (12 pieces) - White
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Scarlett,
Thanks for sharing your review. For further assistance on addressing the concerns you have shared above, please navigate to Settings > Support in the Arlo App for service options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
Rated 4 out of 5 stars
Bare witness
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A helpful device that captures a moment in time. When I don’t have the time to be there.
This review is from Arlo - Pro 4 Spotlight Camera Security Bundle - 3 Wire-Free Cameras Indoor/Outdoor 2K with Color Night Vision (12 pieces) - White
I would recommend this to a friend- Pros mentioned:Overall performanceCons mentioned:Battery life
Rated 4 out of 5 stars
Pro 4
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great!! Battery life could be better but the feature are great!!!
This review is from Arlo - Pro 4 Spotlight Camera, 3 Pack - VMC4350P - White
I would recommend this to a friend - Cons mentioned:Connectivity
Rated 1 out of 5 stars
Good for how long?
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had an old Arlo system that worked decent and started to fail over the years. Connection to the base was the biggest issue and opted to spend the money to upgrade. This removed the base, put them all on wifi, but also added the monthly costs. Cameras worked well but still missed things on occasion. I could chalk that up to sun glare, timing, etc. The battery swap outs and multiple battery charger were good too. Here is the kicker, the cameras stopped working at 4 months old. They detect movement enough to turn on the spotlight, but won't trigger it to record. Batteries full, system armed, reset each camera, all failed. I have lost hundreds on failed system that was designed to fix the flaws of the last system. Try calling customer service and you get a recording and then disconnected on. You have to jump through loops online to trigger a request for help. Until they work out issues, hard pass on buying these
This review is from Arlo - Pro 4 Spotlight Camera Security Bundle - 3 Wire-Free Cameras Indoor/Outdoor 2K with Color Night Vision (12 pieces) - White
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Jimfish98,
We like to work with you to address the concern you shared. Please send us an e-mail at askarlo@arlo.com by including a screenshot of this review, your case number, email address associated with your Arlo account and your phone number so that our team can follow up with you. We appreciate your understanding.
Best regards,
Arlo Team
Rated 4 out of 5 stars
So far, so good
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have only owned for less than a week. Previously owned the Pro 2 system. This was much easier to set up (since there is no base station). My only issue (and why 4 stars) was I had trouble syncing one of my cameras. I had to do a complete reset of it to get it to sync. The monthly fee was the biggest thing preventing me from switching to the newer model sooner.
This review is from Arlo - Pro 4 Spotlight Camera, 3 Pack - VMC4350P - White
I would recommend this to a friendRated 5 out of 5 stars
Love my Arlo!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Arlo have proven to be the best system I’ve bought so far, I have expanded and expanded this set and have great coverage over my whole property!
This review is from Arlo - Pro 4 Spotlight Camera Security Bundle - 3 Wire-Free Cameras Indoor/Outdoor 2K with Color Night Vision (12 pieces) - White
I would recommend this to a friendRated 5 out of 5 stars
Arlo is Best Security System
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this item as a Christmas gift and from what I have been told about the Arlo Pro-4 Security Bundle, that it exceeds any and all expectations. The price was affordable, and I would purchase this item again. Exceeded all needs and wants in a home security system.
This review is from Arlo - Pro 4 Spotlight Camera Security Bundle - 3 Wire-Free Cameras Indoor/Outdoor 2K with Color Night Vision (12 pieces) - White
I would recommend this to a friendRated 5 out of 5 stars
Best cameras I’ve owned!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Some of the cameras I’ve had! Thanks to Best Buy I got the cameras cheaper than anyone else! Highly recommend purchasing from them!
This review is from Arlo - Pro 4 Spotlight Camera Security Bundle - 3 Wire-Free Cameras Indoor/Outdoor 2K with Color Night Vision (12 pieces) - White
I would recommend this to a friend- Pros mentioned:Night vision
Rated 1 out of 5 stars
Subscription required; glorified paperweight
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We went from Blink cameras (no subscription needed for decent cloud storage and night vision), to one of these Arlo cameras. It is not made clear that a subscription is REQUIRED for any sort of footage storage or any of the features like animal or car detection. It is now a glorified paperweight. Only buy if you want another subscription fee. Otherwise, be smarter than me and do more research. I cannot recommend this camera, as it comes with a paywall that was not made clear.
This review is from Arlo - Pro 4 Spotlight Camera, 1 Pack - VMC4050P - White
No, I would not recommend this to a friend Rated 5 out of 5 stars
Arlo Pro 4
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very pleased with our Arlo security system. We have seen people around our house that we would not have known about if we hadn’t had it.
This review is from Arlo - Pro 4 Spotlight Camera Security Bundle - 3 Wire-Free Cameras Indoor/Outdoor 2K with Color Night Vision (12 pieces) - White
I would recommend this to a friendRated 3 out of 5 stars
Big fan of arlo, but mot really anti theft.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Soni have arlo in el salvador and my house here and i love how everything can be monitored on one a count, but i just added these at my rental property, and installing them myself there is a bug flaw that could allow anyone with a ladder to steal the whole camera and leave the mount behind. I expected better from arlo, especially promoting “anti-theft” but hey for $350 on sale for arlo not bad at all.
This review is from Arlo - Pro 4 Spotlight Camera Security Bundle - 3 Wire-Free Cameras Indoor/Outdoor 2K with Color Night Vision (12 pieces) - Black
I would recommend this to a friendBrand response from Arlo Team
Posted .Hello Mgchicas,
Thank you for taking the time to share your review and for being a loyal Arlo customer. With regards to your mounting concerns, we recommend the Arlo Anti-Theft Mount that is compatible with the Arlo Pro 4 camera. The locking mechanism requires a key to remove your camera and mount, so you can install your camera without worry. For additional information, please see: https://www.arlo.com/en-us/accessories/VMA5100-10000S.html
Best Regards,
Arlo Team
Rated 5 out of 5 stars
Great package deal.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great combination of charging station and cameras. Nice to have one extra as one is low, quick to change out the battery for a fresh one and set it on the charger to recharge
This review is from Arlo - Pro 4 Spotlight Camera Security Bundle - 3 Wire-Free Cameras Indoor/Outdoor 2K with Color Night Vision (12 pieces) - White
I would recommend this to a friendRated 5 out of 5 stars
Arlo Cameras
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It a peace of mind to know that we can go out and get notified movement around our home. You never know what might happen.
This review is from Arlo - Pro 4 Spotlight Camera Security Bundle - 3 Wire-Free Cameras Indoor/Outdoor 2K with Color Night Vision (12 pieces) - White
I would recommend this to a friend- Cons mentioned:Battery life
Rated 3 out of 5 stars
Wireless Camera
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.its good video clearity but battery dead very early
This review is from Arlo - Pro 4 Spotlight Camera Security Bundle - 3 Wire-Free Cameras Indoor/Outdoor 2K with Color Night Vision (12 pieces) - White
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Gopal,
Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team










