Customer Ratings & Reviews

My Arlo Safety pack gives me piece of mind when I am away from home. I can check the live feeds or I can go back and watch clips from the cloud. Great product and worth the investment.

Unstable. Cannot charge batteries. Customer service polite yet mostly useless.

Good Product but subscription is costly and do not have any other alternative

Work good. Difficult to set up and sink with phones. A little costly compared to others that do the same thing.

Work well. Does what is expected. Little grainy to zoom in.

I cannot get them to read the QR code. They worked at first but once I changed the motion to off then back on the motion stopped working. I tried to reset back to factory and now my phone and camera will not pick up the QR code.

We had the old arlo cameras (first generation!). We purchased these to upgrade the system and tie the doorbell in too. I love the features and the wide angle camera. I added solar panels and have not had to touch the batteries which is so nice compared to before.

I had the first edition Arlo cameras and decided it was time to update. I really like the rechargeable batteries on these. Also purchased a small solar panel to keep the battery charged for the camera over the garage door.

Instructions could be written better, especially about battery being put in before complete installation.

Great security system, recommend to others! Good value as well.

Easy to install and pair. Great resolution. Still tweeting activity zone and sensitivity. Never knew I had so many squirrels. User platform is simple and not overly complicated as compared to other brands. Recommend Arlo hands down for this type of system.

Great security camera. Great picture. Love the spotlight and speaker features. The magnet charger is also a great upgrade from past cameras. Only complaint is the lag on the app when accessing the live view. Also hate that you have to pay for cloud storage now. I had the pro2 cameras that had free cloud storage.

Great easy setup and value. Batteries last for a long time, been a month in high traffic area and still have a charge. Free app I easy to use and you can buy additional cameras to add at anytime.

Great product but this box only came with a magnet. This could easy get stolen.

Was super easy to link cameras too mobile app. Camera install was easy as well. Cameras are very good to the point of being too sensitive. But you can adjust that out through the app.

I’ve had these now for a few months, and for the most part, I am very pleased. Occasionally in cold weather and they don’t always pick up motion, but for the most part a good value if you get them on sale.

Setup was pretty easy although the QR code was not easy to scan with each camera - some accepted the code right away and others took a while trying. I am disappointed in the amount of time the camera records when there is motion (I guess I assumed they would record all the time and save a small period of time before and after the movement). Sometimes it only gets part of the movement. App works well and is easy to use. Night performance is not very good. I can see something moving (like a turkey or coyote) but I really cant tell what it is from the recording. I believe you need to have pretty good lighting if you want clarity at night. Two of the units that we mounted with the included magnetic mount were knocked off while there was a crew replacing the roof, and they fell pretty far (one two stories on grass and the other 1.5 onto rocks) but both worked no problem. Overall I would probably do a little more research before selecting.

Excellent picture. Love the improved charging jack. Paired right up with my existing vmb4000 for local storage. Only flaw, the manual doesn’t tell you how to open the darned thing to put the battery in. Turns out you push really hard on the nub that looks like it it supposed to hold the power cord in place, the camera pops out of the housing.

The Arlo 4 Is a huge step up from my Arlo pro to the quality of the video is much greater, the zoom is excellent. I really like the fact that you don’t have to hook it up to a specific hub they just connect through the Internet. So you can make your Wi-Fi at your house stronger instead of trying to worry about getting extra herbs throughout your house for your signal. I don’t like that the new chargers are very specific to them only. It’s kind of like Apple they created your own charger that is unique show you going to have to buy specific chargers for these that are compatible with anything else. But overall it’s a huge step up from the Arlo pro 2.

Good quality videos also battery life lasts a long time.