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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 4653 reviews

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  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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82%would recommend to a friend

Customers are saying

Customers appreciate the Pro 4 Spotlight Camera's overall performance and excellent video quality. Many users also find the night vision and motion detection to be satisfactory. However, some customers have expressed concerns about the battery life and connectivity. A few customers have also mentioned issues with the mounting system and response time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 194 Showing 3,861-3,880 of 4,653 reviews
  • Rated 5 out of 5 stars

    Arlo Pro 4, three camera set. Works great!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far extremely satisfied with my Arlo Pro 4 Cameras. Paired with the Arlo Smart features these cameras prove the alerts I want without all the nuisance alerts I would receive with another brand. Will likely add another Pro 4 camera which will give us coverage of our entire property.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Totally Happy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. Connected to my WiFi network easily. Battery life seems good, though I wish there was a way to know how to save it better.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love product overall

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I added Arlo Pro 4 cameras to my system that had Arlo Pro and Arlo Pro 2. The Arlo 4 has a wider field of view and clearer picture. Color night vision is clear, but regular night vision sees further. I'm happy with my addition, though it does need to be made clearer that you need the subscription to get any use of it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not as clear as expected

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s fairly clear within 15’ but not at 50’ so you can not read a license plate or get a clear picture of a face.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo Spotlight Cameras are a Joy to use

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have Arlo floodlight cameras and doorbells outside. Just recently we installed two new spotlight cameras indoors and couldn't be happier. They were easy to install, simple to add to the app, and even easier to manage. The best all-around camera system on the market.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing picture quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Arlo Pro 4, 3 camera set I caught on Black Friday sale to upgrade from some cheaper cameras I purchased 5 yrs ago. They were really easy to connect to my wifi and mounting was a breeze. I really love the picture quality these cameras have so much I just ordered another 3 pack.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Easy setup and great performance

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set these up in a temporary storage spot and connected them to a 5G Internet router. The 2K video quality allows us to read license plates and clearly see people. The video doesn't overwhelm the internet connection either. Just what the doctor ordered.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    An amazing upgrade to Arlo Pro 1 cameras!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been using Arlo Pro 1 cameras for the last 2 years and we decided it was time to upgrade finally and oh my goodness! What a difference the 2k video makes!! We are extremely please with this purchase and are proud to say we are now Arlo Secure subscribers as well! 10 out of 10!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I Love My New Arlo Pro 4 Security System

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have considered getting security cameras for the last 9 months and I had several friends swear by the Arlo system. Enough said. I purchased them and had them installed in just a couple of hours. The hardest part about the entire process was deciding where I wanted to place the cameras.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good Picture Quality and Fast Notifications

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality on these cameras is fantastic. They are not 4k, however, with the 2k you can see most details if you zoom in just fine. Also like that when the camera detects motion, it sends the notifications right away. I have used Nest and Ring and both of those had laggy notifications.

    I would recommend this to a friend
  • Cons mentioned:
    Mounting system

    Rated 5 out of 5 stars

    Great security cameras, but they need accessories

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the Arlo security cameras very much. I got a great deal on them and the Arlo app is excellent. My only complaint is that this model from Best Buy came in a case that I needed to swap out so that I could set them up on magnetic mounts.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy and just works.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was easy for both the App and within Homekit. Hardware mounting was similarly easy. No complaints so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Crisp clear viewing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arlo Pro 4 video clarity is as good as it gets. I’ve recently switched from 4 years of Ring service and I am very satisfied. I like the feature of the recording identifying the object being recorded on video by listing person, vehicle, or animal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    arlo

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was afraid after all the camera systems i went through that this would be like them but nope. i am completely obsessed with how when it detects something i get a notification on my phone and I can see what it was that my arlo detected. i have 3 cameras and they are wonderful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo Pro 4 Camera system - Outstanding!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Arlo Pro 4 camera is our first experience with cameras for home security and activity monitoring. The ease of setup, maintenance, and options are outstanding and the system also works within my HomeKit configuration smoothly. We look forward to expanding the network in future!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good camera quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera works really well the only downside is that I have to bring it down to charge like every other day.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Where is my third magnetic stand?

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to do a factory reset to sync my cameras to my wifi. Also frustrated that I only got 2 magnetic holders and then one traditional connector (screw in). Since Arlo markets the cameras as coming with these magnetic stands, I would expect a pack of 3 cameras to come with 3 magnetic stands

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great pictures and added value at Best Buy.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pro 4 pictures compared to my Pro's are of higher quality. Also added features (siren and spot light are an extra. The package from Best Buy was one of the better values of any on-line or Brick and Mortar store/s. Had better camera mounts and battery charger plus all hardware needed to mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read through the reviews and compare the Arlo PRO 4 with other comparable outdoor cameras and have been more than pleased with choosing the Arlo cameras. The clarity during the day and at night has been great to see who comes around the house. Mostly cats and squirrels so far. :)

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Picture!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameras are amazing! They are very easy to install and set up! The picture quality (2k) is great! The only thing that I would say that a “pain” is that the cameras do not pick up motion immediately as I would like. Misses like 3-5 seconds of the beginning of motion. But, I do love these cameras!

    I would recommend this to a friend