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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 4652 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers have good things to say about the camera quality, ease of use, and installation of the Pro 4 Spotlight Camera. Many also appreciate the night vision, motion detection, spotlight, and field of view. However, some customers express concerns regarding battery life and connectivity issues. A subscription is also mentioned as a necessity for full functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 4,652 reviews
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Hard to stay connected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pictures are great. Unfortunately, staying connected is a huge problem and this was after I bought 2 netgear mesh extenders. Staying connected to the cameras is a huge problem.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi

      Thanks for sharing your review. We like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Rated 5 out of 5 stars

    Great Quality for value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big upgrade from the previous Arlo cameras that I have. Very simple setup and the quality is great, especially for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Security is just average

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera system is low quality I would have returned it, but you get 15 days to do so and I missed the window of opportunity. Picture quality is ok at close range, with a big lag time when entering the zone of the cameras. The system can follow the objects that come into view but because of the lag time it tends to miss a lot when on. After the trial period it will get pretty expensive to store footage (per camera) I would tell anyone reading this my recommendation is they should pass on this security system. unless what I've mentioned doesn't bother them

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Shawn,

      We appreciate you writing a review about your Arlo system. To improve picture quality on your Arlo cameras, read here: https://kb.arlo.com/1179147. Please read following article for details on troubleshooting long delays: https://kb.arlo.com/000062742.

      For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.

      Thank you for your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Night vision

    Rated 5 out of 5 stars

    Arlo is the best!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I added these to my already collection of Arlo cameras at the house. The video in 2k both in daytime and the night vision are incredible! You Get a text alert on your cell phone if the cameras pick up anything!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    flexibility and convenience

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arlo security cameras are known for their high-quality video resolution, wireless connectivity, and user-friendly mobile app. They offer a range of features such as motion detection, two-way audio, and cloud storage options. However, some users have reported issues with connectivity and battery life depending on the model. Overall, Arlo cameras are a solid choice for home security, offering flexibility and convenience.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    They work great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pro: Love the quality of the cameras swapping out the battery isnt hard. Pro: solar panel charging is available a little expensive but nice since we have 6 cameras. Con: a few months ago they made a update to the app that causes the cameras to go offline for a littlw bit. Also they raised the monthly price.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Arlo Pro 4 home security system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent video quality and battery life once you setup the activity zones. If you don’t set any zones, the battery life will only last a couple weeks being that they’ll be recording now stop in high traffic areas (both inside the house and outside)

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Video quality

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work perfectly fine, easy to control from your phone with the Arlo app, the Notification Videos recording has excellent audio and image quality.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Does what it is supposed to do and does it well

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Easy to connect devices to app and to WiFi. Batteries last a few weeks before needing replacement. Extra battery ensures I'm never down a camera. Set your zones for better notification accuracy. Had to adjust audio alerts to minimum to keep wind from tripping it. Motion notifications get a little out of hand on windy days (plants and trees that move kick of the alert), but I deal with it. Night vision is good enough, but leaves little detail for objects far away. Spotlight helps. Overall, not disappointed at all. First home security set, so nothing to compare against.

    I would recommend this to a friend
  • Pros mentioned:
    Night vision, Video quality

    Rated 5 out of 5 stars

    Great quality camera!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The video quality is fantastic! The color night vision is so nice and the spotlight helps a lot with those dark areas that don’t get light from the the motion light! I would definitely recommend these cameras! They are so easy to set up! And amazing video quality!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good battery life so far. Easy to install. Good field of view

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Exellent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installing the cameras was very easy, app use straight forward. I would recommend playing with the setting to find the sweet spot on what alerts you receive . Video and audio quality are excellent with night video having a color option. Cool extra features like spot light activated on motion at night, capability to activate siren manually or pre set based on setting is a neat feature. Overall would buy again.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good camera system

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really like the camera system. Getting set up can be a pain, but after everything is set up it's fairly easy from then on. We also purchased the solar panel so now we don't have to change the battery where we placed a solar panel. That saves a lot of time because the battery would go dead quickly because of all the activity the camera recorded.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Arlo home security.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whole home system works great. Slight lag when connecting online to view live. Unfortunately they say the battery lasts 6 months but it really depends on use. I’ve had it up for over a month and I’m at 65%. Still works well though.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Arlo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery life was way shorter than expected or claimed. Everything else looks and works great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Video quality

    Rated 5 out of 5 stars

    Excellent cameras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He’s a great cameras, this is my second set. They worked really well and very accurately. Good quality imaging.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Decent

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Battery life could be better tho. Work good.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Video quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These things are awesome, great quality, great live feed. Would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Video quality

    Rated 5 out of 5 stars

    Home system

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it very the picture is perfect clear and also very good audio and connects to my Alexa so it awesome

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good Cameras, Terrible Customer Service if needed.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for a house I had bought & was renovating. They worked great for the construction site & after I moved in, as home security. However, one of the mounts was chewed up by a squirrel, apparently. I was unaware they no longer make the mount my set came with. After an extensive search online, I contacted Arlo to find out more. The CS Rep didn't have any idea what I needed or how to get it. After he wasted an hour of my time, he quietly "ghosted" me on the chat. He had no familiarity with the product or change in mounts. I had to spend another hour to find videos posted online by owners of the product, then check my camera accordingly, to figure out what I needed. Their CS Rep should have known. Good Cameras, Terrible Customer Service!

    I would recommend this to a friend