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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 4653 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers express satisfaction with the Pro 4 Spotlight Camera Security Bundle's overall performance, video quality, night vision, and motion detection capabilities. However, some customers have expressed concerns about the product's battery life and connectivity. Additionally, a few customers have mentioned issues with the mounting system and response time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 103 Showing 2,041-2,060 of 4,653 reviews
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Reliable system, easy installation

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love these cameras! The $9.99/month Arlo subscription plan is worth the money. The system gives us great peace of mind. It's easy to install. Battery life is very long (we've had the cameras up for over 4 months, and there's still over half of the battery power left). Video is very clear, and the person/animal/movement detection is very accurate. I've encouraged my mom and other family members to invest in the Arlo system because we've been so pleased with ours.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Arlo Pro 4 Camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cameras have proven to be very useful for my application. they are extremely convenient due to the wireless nature and fairly easy to setup. i would give 5 stars but the battery life is less than advertised. Overall I'm satisfied

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Seamless Upgrade from Arlo Essential

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to add CVR to my current setup but only had Arlo Essential cameras so I decided to upgrade to an Arlo Pro 4 and the transition was super smooth. Even the wall mount was compatible. The only thing I needed to do different is fun AC power to the camera what I had a solar charger before. Very easy to upgrade and the video quality works great.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not Worth It

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nope. Not buying these anymore. They where just OK for the moment I needed them, but everything for setting it up, to having good results with these, is just horrible. Don't waste your time with this trash, go wired with a well know good brand that can give you real pro coverage and not monthly fees associated with it. Wireless? Convenient? Yes, maybe.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi

      Thanks for sharing your review. We would like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Rated 5 out of 5 stars

    Best cam

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice cam! Easy to setup.They connected to my WiFi network with ease. They promptly notify me when motion is detected.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Great pic/ terrible battery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is great! Having problem with recharging battery and camera only3 weeks old.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi,

      Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Rated 5 out of 5 stars

    All

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This team give my life , home and other thing safe . Very nice and so long battery safe

    I would recommend this to a friend
  • Pros mentioned:
    Video quality
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Batteries don’t last

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery drains real fast, even with the light off and minimal activity zones set. Highly recommend constant power supply. Video quality is pretty good

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Good security camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 3 different Arlo cameras and this is the best one. Battery life is so so and it seems every different Arlo camera has a different type charger. Easy to hook up and clear images.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good camera

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and understand, downside setting up the camera position can be a hassle, app has a good 3 - 5 second delay

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Cameraz

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear picture and footage but the cameras pick up every car that drives by and drains the battery very quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Anti-theft mounts that come with this are great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them, bought this set for my dad. Best Buy has the best version of these—kit comes with the anti-theft mounts that are way better than the stock mounts.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Delay

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome but must super duper wifi signal or there is a very long delay.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo - you can’t go wrong!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own and use 11 Arlo cameras most are Pro3, Pro4 & Pro3 Floodlight. They are amazing!!!!!!!

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Surveillance System

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its to hard to reconnect to wifi and there is a long delay.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance, Video quality

    Rated 5 out of 5 stars

    security camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a good option for the houses, works excellent and had a good image quality

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Video quality

    Rated 5 out of 5 stars

    Good picture day and night

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and is a good addition to the cameras I already had. Good picture day and night.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Can't get past the chime

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant get past the chime part. Had these years ago, didnt have thia problem. Been trying for hours and no luck. Returning tomorrow

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi

      Thanks for sharing your review. We would like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Rated 5 out of 5 stars

    Great job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality is the most important thing and very good stuff I love it so much thank you

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Decent enough but a little overpriced

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality is decent if you have the bandwidth. I still have the same problem with them not reconnecting after a power outage. The original pros suffered from the same issues even with the base station.

    I would recommend this to a friend
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