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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 4653 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers express satisfaction with the Pro 4 Spotlight Camera Security Bundle's overall performance, video quality, night vision, and motion detection capabilities. However, some customers have expressed concerns about the product's battery life and connectivity. Additionally, a few customers have mentioned issues with the mounting system and response time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 111 Showing 2,201-2,220 of 4,653 reviews
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Arlo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cameras but the batteries don't keep a long enough charge. I find myself having to put the cameras on OFF mode in certain occasions.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Santana,

      Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent Home surveillance!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the Arlo Technician install the product is highly recommended! We are completely satisfied with the picture quality and how the product syncs with our iPhones. The whole process is instantaneous with motion activity at the house with our individual phones giving us real time response to potential home entry situations. Completely Satisfied!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go Arlo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality. Easy to setup. 100% satisfied with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Level of security.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good purchase I however thought that these where the magnetic ones and unfortunately are not. Still a great product.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Battery life is a Big NO

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The batteries are weak and will be discharged in less than a week. Bought a solar panal for the camera to help with the charging and guess what? not a full 24hrs later and the batter is at 45%. Imagen climbing up and down the latter to charge the batteries every couple days. Do not buy

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Stevan

      Thank you for your review. For help troubleshooting Arlo Solar Panel issues, please read the following article: https://kb.arlo.com/000045870. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your patience and understanding.

      Best Regards,
      Arlo Team arlo_us

  • Rated 5 out of 5 stars

    Camera review

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These camera are very good quality and have long battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love activity zones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Activity zones are helpful. Let’s you limit the amount of notifications and narrow it down to the alerts that you need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo Pro security cameras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great deal that we have been looking for to replace our security cameras

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    System

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great security system! I feel safe and comfortable having it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would buy again everything works as should and no hidden anything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best security system for your house to keep an eye into your sorroundings and to keep unwelcome guess from your house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good good Good good Good good Good good Good good Good good Good good

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Do not get this Arlo Camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this and the solar panel to charge it. Using it to birdwatching . Set it up next to my feeder, hooked on the solar panel, charged the battery first. The unit completely discharges after 24 hours and keeping the solar panel plugged in does not provide enough charge to replenish the battery.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi,

      Thank you for your review. For help troubleshooting Arlo Solar Panel issues, please read the following article: https://kb.arlo.com/000045870. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your patience and understanding.

      Best Regards,
      Arlo Team arlo_us

  • Rated 5 out of 5 stars

    Best Combination!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best deal I found. This beat buy exclusive bundle with extra batteries and security mounts really is the best value around!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WorriedMama

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the security cameras. It is extremely comforting to check in on our property and see that everything is secure.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Battery gets stuck

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased July 2021 and no longer useable. Battery on all 3 gets stuck in the housing, support replaced one 12 months ago, stuck again. Was using a small suction cup on the front for sometime but can take 5 minutes. Done with Arlo.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi,

      Thanks for sharing your review. We like to learn more about the battery concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Rated 5 out of 5 stars

    Easy and enable to see

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does a great job of securing my house. I'm glad I purchased this system.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Arlo Pro 4

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, this is great camera and easy to use and set up. The only reason I do not give a 5 star, is the battery does wear down quick, but overall, this is a great cameral.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Waste of time

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system is complete garbage. If i could give it zero stars that wuld still be too many. Dont waste your time. Couldnt even get it to connect to see if it even worked. Their tech support is a joke. This system is not easy to set uo as advertised. If it dosent connect the first time retun it. Should not take houra amd hours of the same thing over and over to get nowhere.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi TheDirtGuy,

      Thank you for taking the time to share your Arlo Pro 4 product and support experience. If you are still requiring assistance, please send us an email at [email protected] with a screenshot of your Best Buy review, case number, the email address linked to your Arlo account, and your contact number.

      Regards,
      Arlo Team arlo_us

  • Rated 5 out of 5 stars

    Arlo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to use. Geek squad set up and knew what they were dong. Right on time and got to work.

    I would recommend this to a friend
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