Customer Ratings & Reviews

you have to pay a subscription fee(monthly)if you want to save videos.batteries go dead instantly in sub freezing temperatures.

It’s a great piece of technology but the battery is not as advertised. You can change settings to make it better battery life, less sensitive and specific activity zones to make it more efficient for your needs but it still depleted faster than the 6 month timeline.

Unless you are a WiFi genius and can take your 5Ghrtz down to 2.5 Ghrtz you can forget about buying this product. You will have problems with connection and lag delay. It is not worth the hassle and the money.

It’s a pretty good camera when it works. But when it stops working, you’re on your own because their customer service is THE WORST. My IR LEDs stopped working and I’ve spend more than 7 hours total with 3 different representatives telling me to the same thing, almost verbatim. It’s really annoying. Yes, I restarted it. Yes, I’m on the latest version of the app. Yes, I’ve tried switching the toggles back and forth. Yes, I’m on the same WiFi. I know how to trouble basic issues I’m a millennial with an engineering background. They just want to tire you out so you buy a replacement. But because I hate them so much now I’m going with a different brand and letting everyone else know.

I purchased the Pro 4 camera system at Best Buy. It was the wrong system for me. I had intended on purchasing the Pro 3 system. This system has a hub & I can record video w/o using the Cloud. I returned the unopened box & exchanged it for a Pro 3. It works like I had intended for it to work. The guy at Best Buy was extremely helpful.

Great video quality and connection is stable. It's a bit over priced but I can't fault the quality. So far it's great purchase, I plan to add a few more in the future.

Camera quality is great. Especially recording at night. I’m wish the microphone was a little louder but overall, it’s a solid choice. Saving up for the floodlight.

These don’t have the magnetic back. And feel a little less solid outer case

Great color good connectivity real easy to start using

Works very well and images are very clear at night.

Wonderful bright clear pictures, night or day. I never realized so many creatures are out and about at night. Some good shots of our mailman and UPS drivers too.

It only worked for 2 days, and we had to charge the battery several times! Then it would just stop connecting to the internet. Bought a cheap 50$ one and have never had an issue

Love that they come in black and have 2 way audio!

Camera was pretty easy to set up. I did have to call their support but they were great. The picture quality is great. The app works well and is easy to configure.

Works great. Like that i don't need a hub. I was able to connect to a wifi extender so i could get better reception than my Pro 3 using the hub.

The Battery life it doesn’t provide the life timé warranty, my security cámaras was install around 7 day and the battery’s was in low charge. Not good.

DO NOT BUY!!! Arlo cameras were definitely my worst decision to buy, they are slow, have poor stability and worst thing I have to recharge the batteries every 2 WEEKS!!!

Do NOT buy these cameras. Every time you go offline you have to restart them manually. Not worth the money.

These cameras work great as expected. Got to love “BestBuy’s” prices and availability of thousands of products.

Pros: great clear quality. Cons: alerts at the slightest movement such as the shade of tree movement I added the solar charger to attempt to keep up with alerts and high battery use. I tend to turn it off to allow solar to charge device.