Customer Ratings & Reviews
- Model:
- VMC4250B-100NAS
- SKU:
- 6454743
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers express satisfaction with the Pro 4 Spotlight Camera Security Bundle's overall performance, video quality, night vision, and motion detection capabilities. However, some customers have expressed concerns about the product's battery life and connectivity. Additionally, a few customers have mentioned issues with the mounting system and response time.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Does the job
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great but I find the coverage isn’t as good.
I would recommend this to a friend - Pros mentioned:Overall performance
Arlo Pro 4
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up and no base station required. Works very well as advertised.
I would recommend this to a friend - Cons mentioned:Battery life
Look for other options
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great cameras great features but they only last about 8 months im on my 3rd set of cameras due to battery issues
No, I would not recommend this to a friend Helps to feel more secure
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Arlo cameras have been effective for monitoring activity. Picture clarity could be better, but it is user friendly and has a long viewing range
I would recommend this to a friend- Pros mentioned:Overall performance
Arlo camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, as advertised. Easy install and setup
I would recommend this to a friend Not water tight and requires subscription.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unit is not water tight and requires subscription.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi
Thanks for sharing your review. We like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
Strong Camera Requires 2.4 ghz Only for Set Up
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a feature packed camera. Unfortunately, it will only initially set up on a 2.4 ghz WiFi connection. Both the phone with the setup app and the WiFi network have to be 2.4 ghz. There is not a way to force a dual band iPhone and a dual band Google Nest wifi into a 2.4 ghz only connection. Had to return it and get different brand dual WiFi band cameras.
No, I would not recommend this to a friend- Cons mentioned:Connectivity
Not Worth the Money
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the 3 cameras gave out within 2 days of purchase. Keeping them synced is a complete hassle. Cannot recommend these newer Arlo cameras.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hello Nate,
We thank you for your time in sharing your feedback about your Arlo Pro 4 experience. We would appreciate an opportunity to help check the setup and settings of your camera to ensure that they are configured to work as expected. Please send us an email at [email protected] detailing your concern, including your email address linked to your Arlo account, your contact number and a screenshot of your Best Buy review.
We look forward to hearing from you.
Regards,
Arlo Team
^RM
- Pros mentioned:Overall performance
MR
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Camera was easy to install and use With great picture
I would recommend this to a friend ARLO pro 4 cameras
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a great system. Worked wonderful during trial period. Not so much after trail expired. Customer service is non existent!
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi,
Thanks for sharing your review. For further assistance on addressing the concerns you have shared above, please navigate to Settings > Support in the Arlo App for service options available to you. We appreciate your patience and understanding.
Best regards,
Arlo Team
- Pros mentioned:Night vision
NA
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product no problem with the night vision
I would recommend this to a friend - Pros mentioned:Night vision
NA
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product no problem with the night vision
I would recommend this to a friend - Pros mentioned:Video quality
Love!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the Arlo system! Reliable cameras and excellent sound quality.
I would recommend this to a friend - Pros mentioned:Video quality
great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great home security camera really easy to use and great 2k video day or night
I would recommend this to a friend Good camera, bad design
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good camera, good detection, I dislike the delay on the video and how you have to be on the same wifi network as it.
No, I would not recommend this to a friend- Pros mentioned:Overall performance
MANY OPTIONS
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.THIS PRODUCT WORKS A ADVERTISED AND INTENDED. SOFTWARE IF VERY FLEXIBLE
I would recommend this to a friend - Cons mentioned:Battery life
Don’t waste your money
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst purchase ever, I returned it yesterday 9/23 because the Greek Squad put it up at 10am by 2pm the full battery was out of charge.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Luis,
We are sorry to hear about your experience with your camera draining its battery life quicker than expected. Here's an article that you may check to learn about tips on how to extend the battery life of the Arlo camera : https://kb.arlo.com/291/.
For future reference, feel free to contact support to help you with your Arlo concerns : https://www.arlo.com/en-us/support/contact.aspx.
Regards,
Arlo Team
^RM
- Pros mentioned:Overall performance
My camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works pretty good i found no fault with the system
I would recommend this to a friend - Pros mentioned:Overall performance
Love it.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! No issues connected uo to my existing system easily.
I would recommend this to a friend Returns
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The return policy at Best Buy is ridiculous. I brought cameras back in wrapped box after 15 days and was told they would not take them back. They offered to sell me a $50 warranty plan that would extend return policy to 60 days
No, I would not recommend this to a friend