Customer Ratings & Reviews
- Model:
- VMC4350P-100NAS
- SKU:
- 6428881
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers express satisfaction with the Pro 4 Spotlight Camera Security Bundle's overall performance, video quality, night vision, and motion detection capabilities. However, some customers have expressed concerns about the product's battery life and connectivity. Additionally, a few customers have mentioned issues with the mounting system and response time.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance, Video quality
Seeing is believing!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding picture. Couldn't be happier! Was really easy to setup and sound was better than expy.
I would recommend this to a friend Arlo and Yae lock purchase, plus a singring camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.purchased Arlo PRo and a Yale electronic deadbolt, after consulting with one of the staff. Very good support, once we got to a knowledgeable salesperson
I would recommend this to a friend- Cons mentioned:Battery life
Arlo pro 4
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery not as advertised, video quality issues, audio quality issues.
No, I would not recommend this to a friend Best Deal ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best price on this anywhere sense these cameras came out.
I would recommend this to a friend- Pros mentioned:Overall performance, Video quality
Arlo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great cameras work really well. Real easy set up and very clear
I would recommend this to a friend - Cons mentioned:Connectivity
Couldn't connect to WiFi and no support available
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very frustrated! I spent 8 hours trying to get the cameras to connect to my WiFi network. Thinking the problem was my mesh network, I bought a new router that would let me choose between 2.4GHz and 5GHz since the cameras will only connect via the 2.4GHz network. My iPad, iPhone, and desktop could not "find" the cameras on my WiFi network. Customer service? Forget about it. If your Arlo app can't find the cameras, you can't even purchase a plan to get live person support. Very frustrating. I returned the Arlo Pro 4 and bought a different system.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hello BCook,
Thank you for taking the time to share your honest review. Your feedback will be provided to our development team.
Best Regards,
Arlo Team
The best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome cameras and easy to connect to Wi-Fi also the app to use them is also easy to navigate
I would recommend this to a friend- Pros mentioned:Video qualityCons mentioned:Battery life
constant battery upkeep
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.video quality is really good but the battery upkeep gets tiring for all the ones attached. I will get wired from now on.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi,
Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you. You may also purchase a 25 feet magnetic charger or a solar panel. Please check our website for more details: https://www.arlo.com/en-us/accessories
We appreciate your patience and understanding.
Best regards,
Arlo Team
Mark
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good cameras, so far still have a lot to work with. Give me another survey in three months.
I would recommend this to a friend- Pros mentioned:Video quality
Look elsewhere
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive had nothing but problems. Spent many hours on the phone with arlo support with no solution. Every few days one camera stops recording. Another never sends me notifications. The third I have never hooked up and won’t waste my time. The camera image is great as long as you dont need it to notify you or record. Ive had them too long to return so i have them for sale. This is absolutely one of my worst purchases ever. Id rate them -10 if I could. They dont deserve the 1 I have to give them. Find another brand . Youve been warned.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi,
We like to work with you to address the concern you shared. Please send us an e-mail at [email protected] by including a screenshot of this review, your case number, email address associated with your Arlo account and your phone number so that our team can follow up with you. We appreciate your understanding.
Best regards,
Arlo Team
Arlo - Pro 4 Spotlight Camera Security Bundle
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as a house warming gift for a new homeowner and they love it.
I would recommend this to a friendCCTV camera
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s such a good working servilance camera our family love this camera
I would recommend this to a friendGood price and fast delivery
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just what I was looking for! Good price and fast delivery.
I would recommend this to a friend- Cons mentioned:Battery life
Battery charge for 2 days
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t like the cameras and I will be returning due to having to charge the batteries every 2 days..
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Larry,
Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
Is it Broke!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very had to program.After 3 hours of trying could only get two cameras to work.Took to Best Buy ,they knew nothing on how the items work.Replaced item with another one but it cost me $9.62 more.Took home program all 3 in 20 mins
No, I would not recommend this to a friendGreat multipack and great price
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great multipack for the price. I prefer the “security mounts” as well.
I would recommend this to a friendVery nice product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product. I would recommend to anyone. I bought three and recommended to my friend
I would recommend this to a friendWorks well enough
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This security bundle works well enough. I wish it did reach the end of my driveway or actually show the license plates on vehicles with high enough quality to read them as advertised. However, this is one of the best systems on the market right now.
I would recommend this to a friendBrand response from Arlo Team
Posted .Hi Atominic, Thank you for the feedback. You might be able to benefit from using a wifi extender to get a little more range from your device(s). This will may help if you are already receiving poor range. There are many factors that can cause range issues or wifi interference such as multiple walls, glass, brick etc. Regards, Arlo Team
- Cons mentioned:Battery life
Extremely Frustrating!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really disappointing battery life in these. I have been on the phone and chat with their customer service. They just keep sending links for me to ready on how to optimize battery life. None of them are working for the set I purchased. I get 2 to 3 days before I have to change batteries. Tech support is poor at best. These cameras record even when nothing is happening. over 900 alerts on my phone daily. However, when a car pulls in my driveway, it doesn't pick it up. Ugh! Other than that their great!
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi,
Thanks for sharing your review. We are sorry to hear you battery is not lasting as long as expected. One of the reasons is why your battery may be getting drained too quickly is due to the amount of notifications being received. If too many notifications are being received, please read the following article: https://kb.arlo.com/1178858.
To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
- Cons mentioned:Battery life
Pathetic product, absolute waste of money!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the worst products I have ever bought! The batteries last less than 10 days. Keeps picking up motion outside detection zone. Using on battery saving settings with -1 brightness, night vision is off, hdr is off, literally every setting is off or set to low and it barely lasts more than a week. And above all it takes on average 10-14 seconds to show the live feed. I have tried 3 other cameras now and this is the worst.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Sonopixy,
Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291.
If your activity zones are not working properly, read this article to learn how to troubleshoot: https://kb.arlo.com/000062452.
For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
