Customers express satisfaction with the Pro 4 Spotlight Camera Security Bundle's overall performance, video quality, night vision, and motion detection capabilities. However, some customers have expressed concerns about the product's battery life and connectivity. Additionally, a few customers have mentioned issues with the mounting system and response time.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 107 Showing 2,121-2,140 of 4,653 reviews
Pros mentioned:
Overall performance
Cons mentioned:
Battery life
Rated 2 out of 5 stars
Battery life terrible
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very disappointed the battery life is terrible. Ordered two of these cameras from different stores both will not last more than 32 hrs and that is with the solar collectors. Spent two weeks going back and forth with arlo tech support changing settings and defaulting with no change. They finally sent battery replacement unfortunately that did not solve the problem. Only reason it is not 1 star is that the camera itself works great when there is power. App is good to. Needs battery work.
Thanks for your feedback. As there could be few different conditions as to why the battery life of your Arlo camera drains quickly, we want to help understand your Arlo setup, settings and camera usage to help isolate the problem. Please send us an email at [email protected] detailing your concern, including your email address linked to your Arlo account, your contact number and a screenshot of your Best Buy review.
If you haven't yet, please check this article for tips on how you can extend the battery life of your Arlo camera : https://kb.arlo.com/291/.
Regards, Arlo Team ^RM
Rated 5 out of 5 stars
Great product!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great purchase! Would recommend to anyone looking to take there security into your own hands!
This review is from Arlo - Pro 4 Spotlight Camera Security Bundle - 3 Wire-Free Cameras Indoor/Outdoor 2K with Color Night Vision (12 pieces) - Black
I would recommend this to a friend
Pros mentioned:
Night vision
Rated 5 out of 5 stars
Pro4
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good camera. Nice pick up range. Good night vision.
This reviewer received promo considerations or sweepstakes entry for writing a review.
So far so good.
Camera coverage is great. Battery life is pretty good.
We’ll see what happens after the trial period ends.
This review is from Arlo - Pro 4 Spotlight Camera Security Bundle - 3 Wire-Free Cameras Indoor/Outdoor 2K with Color Night Vision (12 pieces) - White
I would recommend this to a friend
Cons mentioned:
Battery life
Rated 1 out of 5 stars
Bad battery life and poor sale recommendation
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
These cameras are junk and I can’t get support. The batteries don’t work and last probably one day at my small business. I bought what was recommended for my business from Best Buy on the phone and the techs that installed it said I wouldn’t like it and they are right. I want to return or exchange. Bad sales and bad product
This review is from Arlo - Pro 4 Spotlight Camera Security Bundle - 3 Wire-Free Cameras Indoor/Outdoor 2K with Color Night Vision (12 pieces) - White
No, I would not recommend this to a friend
Brand response from Arlo Team
Posted .
Hi Rebecca,
Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.
We appreciate your patience and understanding.
Best regards, Arlo Team
Rated 5 out of 5 stars
The installer
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Brandon is very good at what he does. He knows what to do with the problems at hand. Hooked up a TV for us and then installed a arlo security system.
This review is from Arlo - Pro 4 Spotlight Camera Security Bundle - 3 Wire-Free Cameras Indoor/Outdoor 2K with Color Night Vision (12 pieces) - Black
I would recommend this to a friend
Rated 5 out of 5 stars
Awesome cameras
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Awesome cameras ….could be a little clearer for the zoom in and also unless you barley use then you need to hard wire power but the WiFi with eero Is great
This review is from Arlo - Pro 4 Spotlight Camera Security Bundle - 3 Wire-Free Cameras Indoor/Outdoor 2K with Color Night Vision (12 pieces) - Black
I would recommend this to a friend
Rated 5 out of 5 stars
Great value multipack security camera
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Awesome multi camera pack - best bang for your buck if you plan to buy Arlo.
This review is from Arlo - Pro 4 Spotlight Camera Security Bundle - 3 Wire-Free Cameras Indoor/Outdoor 2K with Color Night Vision (12 pieces) - White
I would recommend this to a friend
Rated 5 out of 5 stars
Arlo Pro 4 - great little camera
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy setup. The only issue I had was figuring out how to remove the camera body from the case so I could install the battery. This isn't very well documented - you push the putton on the bottom of the housing and it releases. Otherwise I am pleased with the performance and love the battery life. I am demoing the web based storage for now but intend on getting the base to store video locally.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great outdoor camera. Definitely recommend. I just wish there wasn't a lag between when motion is detected to when you're notified on your cell phone. That's my only gripe. Besides that, happy that I bought it.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Didnt get to open it , after comparing i decided to return it, thought by saving several hundred it was a good deal and product, decided to go with another brand.
This review is from Arlo - Pro 4 Spotlight Camera Security Bundle - 3 Wire-Free Cameras Indoor/Outdoor 2K with Color Night Vision (12 pieces) - White
I would recommend this to a friend
Rated 5 out of 5 stars
Amazing
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
So far, im very happy and pleased with the overall performance of these cameras.
This review is from Arlo - Pro 4 Spotlight Camera Security Bundle - 3 Wire-Free Cameras Indoor/Outdoor 2K with Color Night Vision (12 pieces) - White
I would recommend this to a friend
Rated 5 out of 5 stars
Great bundle
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great security bundle with a peace of mind when you go to bed!
This review is from Arlo - Pro 4 Spotlight Camera Security Bundle - 3 Wire-Free Cameras Indoor/Outdoor 2K with Color Night Vision (12 pieces) - White
I would recommend this to a friend
Cons mentioned:
Battery life
Rated 2 out of 5 stars
My cameras
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My batteries are gone after 3 days of installation. I dont know what’s wrong.
This review is from Arlo - Pro 4 Spotlight Camera Security Bundle - 3 Wire-Free Cameras Indoor/Outdoor 2K with Color Night Vision (12 pieces) - White
No, I would not recommend this to a friend
Brand response from Arlo Team
Posted .
Hi,
Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.
We appreciate your patience and understanding.
Best regards, Arlo Team
Rated 2 out of 5 stars
Skip
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
no matter what I do I can't have them record anything, only live video, tech support tried but they couldn't make it record, just go with NEST, way better
This review is from Arlo - Pro 4 Spotlight Camera Security Bundle - 3 Wire-Free Cameras Indoor/Outdoor 2K with Color Night Vision (12 pieces) - White
No, I would not recommend this to a friend
Pros mentioned:
Overall performance
Rated 4 out of 5 stars
2K picture
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is another very good camera. It's not the XL camera that I wanted but it's still a 2K that I like. It shows a good clear picture and works well in all kinds of weather.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought these when the criminal escaped from prison. Easy to use.
This review is from Arlo - Pro 4 Spotlight Camera Security Bundle - 3 Wire-Free Cameras Indoor/Outdoor 2K with Color Night Vision (12 pieces) - Black
I would recommend this to a friend
Rated 5 out of 5 stars
Awesome product
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great product, I love the view and spotlight feature with color. Pretty decent will purchase another set in future great product!
This review is from Arlo - Pro 4 Spotlight Camera Security Bundle - 3 Wire-Free Cameras Indoor/Outdoor 2K with Color Night Vision (12 pieces) - Black
I would recommend this to a friend
Rated 2 out of 5 stars
Never again
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Posted . Owned for 9 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Hate the quality. It was supposed to be good but it’s blurry and doesn’t catch stuff half the time. And catches stuff that it shouldn’t . Have to constantly have notifications off. Wouldn’t buy again. I know a lot of people with blink or ring that is way better. The microphone sucks on it as well
This review is from Arlo - Pro 4 Spotlight Camera Security Bundle - 3 Wire-Free Cameras Indoor/Outdoor 2K with Color Night Vision (12 pieces) - White
No, I would not recommend this to a friend
Brand response from Arlo Team
Posted .
Hi
Thanks for sharing your review. We'd like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.
We appreciate your patience and understanding.
Best regards, Arlo Team
Pros mentioned:
Video quality
Rated 1 out of 5 stars
Security Bundle incompatible with accessories
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It is not mentioned that the security mounts in this bundle make the cameras incompatible with accessories. My intent was to mount with the floodlights and these are not compatible. This should be made clear. Now I have to return at the store which defeats my whole purpose of shopping online. Cameras themselves are awesome, but bad product from Best Buy.
This review is from Arlo - Pro 4 Spotlight Camera Security Bundle - 3 Wire-Free Cameras Indoor/Outdoor 2K with Color Night Vision (12 pieces) - Black
No, I would not recommend this to a friend
Brand response from Arlo Team
Posted .
Hello mynickname,
Thank you for taking the time to share your feedback. Your feedback will be shared with the appropriate teams for review.