Customer Ratings & Reviews

Love my cameras I feel so much safer at home knowing I can see every angle of my home

Good set of cameras for checking in on the place. Sensitive to bees, moths, wasps etc. which means they pick up a lot of motion

Been using Arlo Camera's for years - this is a Great Product Pro 4 - 2K represents Quality & I love the Spot Light which keeps unwanted night pests (two & four legged) away from my home. Battery life is greatly improved.

I have an older Arlo system, that works perfectly. I was told that my systems would work seamlessly with the new system... NOT THE CASE!!! Terrible compatibility. I was told that in order to see my recording, i have to do one of 3 things: 1.Pay for subscription 2. Plug my external hard drive to a computer. 3. Buy a upgraded Base station.I was on for over an hour with technical support " troubleshooting" the issue. The technical support agent says about 1 hr in that he knew that i would have to do one of the 3 options that were named above. Terrible customer service from "Chris".

Wow i was happy to but this product but after batteries fully charges. Barreties when out in about 3 days on two camareas very disappointing especially because it was not a high traffic area. Changed to eufy and i love it!!!

These cameras suck. I spent $1000 on Arlo cameras that don’t even record correctly. They only capture the second half of any motion. Example, I am trying to see which neighbor allows their dog to poop on my yard. When I finally think I caught the person I can only see them walking away I don’t understand why it does not record as soon as they come into frame. Stay away waste of money with Arlo

Great in store service (Anthony was great!), next day shipping, and easy to install.

Maybe in a warm environment those are good but they are worthless in North Dakota. My camera's freeze up constantly on me and never work, theyre garbage!!

Still trying to install it so can’t comment how much I like it yet

the best purchase I've ever made. fully recommended

Ordered another system for a friend. I've had a great experience with this brand.

I actually returned this product because the secure mount is permanently part of the camera. Other Pro 4 cameras I have use a screw on mount or a magnetic mount. This camera has no option to use a magnetic mount. The pro 4 camera I’d a good camera I just didn’t want this camera the way it had to be mounted.

Support is terrible; no documentation; no detailed feature list available for when you try to get rid of the subscription. Billions of notifications for the same event with 10sec videos even when setup to record the whole event for up to 5minutes. I have been enable to talk through the cameras. I added a smarthub so I could drop the subscription after the trial period thinking I would only lose the smart notifie (animal/person/package identification) but reading people complaints that there is no remote access without subscription… Arlo seem to just want to milk the subscription and is dishonest (or more: not up front) about the product features.

Camera quality was not so great, lagged with HomeKit.

Doesn’t connect with Wi-Fi and poor battery quality it’s waste of money

It's a great idea that's about 80% there. The cameras a good, but the AI for detection and motion are really not effective.

We like the quality of the video it captures, color blends in with the walls, able to turn on and off through the app. We bought 2 sets so far. Good purchase and it gives you peace of mind when we're not at home

Very reliable nice product it works good price is reasonable

I like my camera for my business. Now I can check my shop from home!

Please Don’t haha , I have a gigabit internet connection and the Cameras worked yeah but they’re extremely delayed even Using the Hub. It was ridiculous how delayed they were between 25-40 seconds, quality was great but live view was a huge point for me