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Customer reviews

Rating 4.2 out of 5 stars with 4653 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers express satisfaction with the Pro 4 Spotlight Camera Security Bundle's overall performance, video quality, night vision, and motion detection capabilities. However, some customers have expressed concerns about the product's battery life and connectivity. Additionally, a few customers have mentioned issues with the mounting system and response time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 4,653 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Arlo cameras

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Arlo cameras. They give me peace of mind.?work great.. would have Given 5 stars except Arlo camera don’t make a sound when notifying!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Arlo cameras

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first time using cameras and they work pretty good so far, I been using them for almost 6 months and not problems at all. Changing batteries and paying the monthly fee for security! Already catch a gay trying to steal...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security cameras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality, easy to install, practical and useful. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Motion detection

    Rated 5 out of 5 stars

    Installed and Working

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like these cameras and the application part where you can adjust motion sensitivity and also specify a designated area for motion detection, e.g. tree leave motion in an area can be removed. The mobile application did not have a way to select ALL videos, but going on my computer did allow it via the Arlo website.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Video quality

    Rated 5 out of 5 stars

    Great Security Cameras with All in One application

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, easy to set up, and works flawless. Clear images, several options, and works great remotely.

    I would recommend this to a friend
  • Pros mentioned:
    Night vision, Video quality

    Rated 5 out of 5 stars

    Arlo cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the videos and night vision is excellent. Very easy to install highly recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Video quality

    Rated 5 out of 5 stars

    Front and Back Cameras

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup Clear video and sound Excellent overall product functionality

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Connectivity

    Rated 1 out of 5 stars

    Cameras unusable. Don't buy until firmware fixed

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 6 of Arlo Pro4 cameras. Following a recent firmware update, my cameras have become unusable. The cameras spontaneously disconnect from the WiFi network and, therefore, do not transmit any data. The batteries drain in a matter of hours, apparently attempting to reconnect to the WiFi network. I have manually reset my cameras a number of times. Most of the time resetting the camera will cause the camera to reconnect to the WiFi network temporarily, but within 10 minutes or maybe up to 8 hours, the camera recycles offline again. A number of Arlo camera owners are experiencing this problem of the camera spontaneously cycling offline and none of us has been able to get help from the support desk. Arlo makes a nice camera, but until they figure out how to fix their firmware problems you should not buy this camera. It does not work.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Alex,

      Thanks for sharing your review. We have released a new version of the app. Please update to the latest version to see if that resolves your issue.

      If you still have issues, navigate to Settings > Support in the Arlo App for service options available to you. Thank you for your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    High Quality Camera System

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a security camera system for my home and this was the perfect bundle! I’m able to keep an eye on my home when I’m away and feel protected from intruders. The video quality is phenomenal and captures perfect quality video in color or black and white.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use! Great video quality during the day and night.

    I would recommend this to a friend
  • Pros mentioned:
    Night vision, Video quality

    Rated 5 out of 5 stars

    I see you!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great quality! Not grainy like our old ones. Night vision catches movement

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Video quality

    Rated 5 out of 5 stars

    Arlo Cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were replacement for our older Arlo’s that we had. Very clear picture and work like a charm.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Decent if you can find it on sale

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture for these is pretty good. Battery life has been excellent. I did the free month of the subscription and it did what it was supposed to do. There is not any customizable notifications that work. If you have something turned off in the notifications you will get it anyway. I’m getting 200+ a day for just motion…trees,birds, a flag in the distance…

    I would recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Rich

      Thanks for sharing your review. We would like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Overall performance, Video quality

    Rated 5 out of 5 stars

    good one

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works good, Video and audio quality on mobile is good,

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    I would reccomend

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cameras great quality great sounds price is right and not grainy easy to install

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy install no hassle

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great home cameras without all the wiring. You need steady Wi-Fi to optimize cameras. Still waiting to see how they hold up vs super cold weather during second winter installed at our place

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Nice if you like changing batteries every other da

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the starter pack along with a 3 camera wireless pack.although the cameras work very well,battery life sucks! I have them set to about the lowest settings for active recordings, the batteries dont last more than 48 hrs.if i could redo the purchase,id definitely get hard wired.as for recordings,they are saved to a cloud service for 15 bucks a month for up to 5 cameras,almost 3 bucks for each additional camera.i was more pleased with my older nightowl system."upgraded" because the nightowl dvr took a crap.looking to buy another dvr or get mine repaired.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Justme,

      We appreciate you for sharing with us your feedback about your Arlo Pro 4 experience. As there could be few different contributing factors as to why the battery life of your Arlo camera drains fast, we recommend checking the article for other tips on how you can extend its battery life : https://kb.arlo.com/291/.

      To help you investigate the camera, contact Arlo Support Team at https://kb.arlo.com/291/. We look forward to hearing from you.

      Regards,
      Arlo Team
      ^RM arlo_us

  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Camera System

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cameras and quality is amazing. Easy to install and hook up through the app. The talk through camera feature is great for deliveries when I’m not home.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great Camera

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cameras it self are awesome, but the battery life SUCKS!!! I am constantly changing out the batteries and I hate worrying about if my cameras are charged. If you can buy a solar panel to go with this, then you are golden.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Connectivity

    Rated 2 out of 5 stars

    A waste of $

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera battery only survives around two days in a higher traffic area, the stand/part that connects the camera to a wall is cheaply made and everything but the base of the only working camera fell off during heavy wind, two of the three cameras wouldn’t connect to wifi at all(so I have been unable to use them). I 100% regret this purchase, but it was my mistake as I had a previous Arlo set, and those didn’t work at all. I should have returned them, but never really got around to it. Definitely would not purchase again.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi MerryMary,

      Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us