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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 4653 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers express satisfaction with the Pro 4 Spotlight Camera Security Bundle's overall performance, video quality, night vision, and motion detection capabilities. However, some customers have expressed concerns about the product's battery life and connectivity. Additionally, a few customers have mentioned issues with the mounting system and response time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 4,653 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love Arlo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cameras were easy to set up and work great. Do yourself a favor and get the solar charger too, it works great and saves you from having to charge the battery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Easy to set up. I use it at my air bnb in northern Mn. It works even whe the temp drops to -39. I was worried about the extreme temps. I also got the magnetic charging cord. So they stay charged

    I would recommend this to a friend
  • Pros mentioned:
    Video quality
    Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Poor battery life

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is horrible on these cameras regardless of the settings. Even with best battery life set they only last about three weeks with normal foot traffic. Video is awesome, but I spend way too much time changing the batteries.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi

      Thanks for sharing your review. We would like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Nice Cameras but battery life is not so nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of all, these are not my first Wi-Fi cameras but they are my first battery operated Wi-Fi cameras. The cameras are great, but the battery life is not all what's advertised. With minimal use, notifications every now and then, battery life is at best a week or 2, far from what's advertised. That being said, I went ahead and purchased solar panels made especially for these cameras which turned out to be the best idea ever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as advertised

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this setup when it was on sale for $199.99. Installation & setup was extremely easy. I would highly recommend. Works perfectly with my Arlo doorbell camera.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Arlo camera

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arlo camera is better but it always requires to change the battery while using it.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Arlo

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arlo camera is cool, app is easy to use. Pretty pricey for what u get but not compared to a Secuirity company. Hate that it dies quick if a lot of activity.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Easy to install

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Battery life could last a little longer but the problem could be the position of my camera as it constantly picks up my dog running back and forth.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very pleased

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cameras are working great. I am a 53 yr old female and installed them myself. They make the installation and set up very easy. I purchased 3 arlo pro 4 cameras and a doorbell camera. Very pleased with the results.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Best camera ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install with power drill could get done with screwdriver and alot of strength. Camera quality excellent even clear quality when zooming in! Also got on sale!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these cameras!!!! They are perfect and catch everything around my property. Best cameras I've owned by far!!! Also the customer service rep was more than helpful at Best buy!!!

    I would recommend this to a friend
  • Pros mentioned:
    Night vision

    Rated 5 out of 5 stars

    Great cameras

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cameras are amazing. Fast trigger speed and even catch a bug flying by. I wish I would have gotten these years ago. Would highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera is Very easy to set up. I had no conflict of the camera glitching, This camera works so good especially for the cold seasons or the rainy stormy days. I recommend this camera.

    I would recommend this to a friend
  • Pros mentioned:
    Motion detection, Video quality

    Rated 5 out of 5 stars

    Great picture

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear videos night and day. Picks up movement well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy and Effective

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In 15 mins you can install all three cameras and in 15 mins you can configure the cameras via app. In 1 hour you are ready to monitor your home remotely from anywhere.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Nice product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product in this price but batteries drain too quick.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Security Camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Arlo is giving me 3 months free. After the months it will only be $12 a month.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Does tge job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does the job but if you play around too much with the setting the battery will suck and drain in no time

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    WiFi reaches a good distance, 100 ft

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wifi reaches a good distance. There’s a lag when pulling up the app to check a notification.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is the one!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy peasy! I didn't think I'd ever find a camera system that was easy to install AND easy to operate! The battery life on our busiest camera lasted about 45 days. I'm pleased this system came with a spare battery and dual charger. It works well always having one ready to go and replace when needed.

    I would recommend this to a friend