Customer Ratings & Reviews

Good product, would recommend to any person looking to protect their house.

They are nice but the only issue is the battery, the battery dies fast. Within ten minutes it went from 100% to 85%, not liking the idea of having to take them down constantly to charge the batteries.

Great product. Makes me feel more safe and secure in my house

Captures great audio and picture. Easy to set up and use. Only negative thing I have about this product is that battery life doesn’t last long.

Great delivery and installation but product doesn't work to full capacity unless you subscribe to the cloud service Very disappointed

I’ve had these for a while and you would save your money if you buy the Ring cameras. These appear to record in the beginning but it’s just a hook because as soon as the three month free trial ends they want you to subscribe to a monthly fee and who wants to pay another forever bill. The cameras work with your wifi so if the service is not working you have no idea what’s going on around your house. Also, it’s too slow to capture someone that is walking fast.

Absolute junk camera system. After 6 months 2 of the 3 stopped working. 2 of the 3 the battery lasts less than 16 hours even with the Arlo solar panel connected. Been trying to get the 2 replaced via warranty and Arlo will only replace 1 at a time, leaving the security of your household at risk. I will NEVER purchase another product from Arlo ever again. Save yourself cash and buy zmodo cameras on Amazon, they last a lot longer and they are wired so you don't have to worry about battery life. For $500 you get either 3 Arlo cameras or 20 zmodo cameras

Hame changer for ahopping Best Buy. Has paid formitself at 10x

Unfortunately I waited too long to install the first camera and now it is too late to return. There is limited technical support beyond a glorified off shore call center. The camera’s night vision, night motion and night recording are of very poor quality, when and if it detects motion and records. Day time motion sensitivity needs to be dialed down to avoid every leaf movement being identified as a person. Audio had to be turned off to avoid recording every time a bird chirped After multiple on line chats and emails the canned responses offered no remedy. The last time I sent detailed information of me following their recommendations through the web site, the Arlo server went down and it was rejected and lost. Their latest proposed fix was to move the camera and connect it to a different WIFI. I haven’t decided what I’m going to do with the remaining 2 cameras. The App is not very user friendly. I can not recommend Arlo cameras based on quality, performance and lack of qualified technical support. Check responses made here to negative reviews and you will understand. Just for a comparison, I have a Ring doorbell which works flawlessly with better quality performance and recording at a fraction of the cost.

I am a huge arlo fan! This was an add on to my other set! It's nice having piece of mind when your home home!

Completely useless without the subscription which at a minimum is $9.99/mo. For how expensive the product was, I expected more. I feel completely misled. They give you a free trial of their security service that automatically starts so you aren't aware of this nuance and then it ends after the return period is over, so now I am stuck with a useless product and out hundreds of dollars. Without the subscription, you get no recordings at all unless you press a record button while live streaming. They don't make that clear even when you try to look it up. I don't recommend this product.

Since I buy this cameras I feel security on my Hause

I feel a whole lot more secure with the Allo pro. 4. Camera system. Thank you

Arlo Pro 4 Spotlight Camera is an excellent Camera. In fact, I have 5 of them surrounding my home. My only suggestion is outside speaker quality and volume could be improved a bit.

This help me so I can feel safe and sleep well it's like have eyes on you

Absolutely love the product!! Though the delivery or i should say the packaging or shipping department is very unprofessional. They didnt even put my camera system in a box and then the delivery driver just thru the box up the stairs hitting my door.

Pleased with product but total tech installation is a joke. The technician failed to show for two scheduled appointments. Tried calling but never responded to text or voice messages.

It was great while it actually worked. Until the Wi-Fi had a disruption and the characters never reconnected. Of course they would go out and NOTHING would work to get them reconnected as I was headed out of town. Geek Squad trouble shooting didn’t work, Arlo trouble shooting didn’t work. Absolutely useless. Of course, next day service from Geek Squad is impossible so all I can hope is nothing happens around my house while these useless cameras are not functioning.

Best price on this anywhere sense these cameras came out.

We are very happy with our purchase and very satisfied with the product. We still have a little to learn navigating it but are happy with our choice.