Customer Ratings & Reviews
- Model:
- VMC4350P-1BYNAS
- SKU:
- 6454736
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers express satisfaction with the Pro 4 Spotlight Camera Security Bundle's overall performance, video quality, night vision, and motion detection capabilities. However, some customers have expressed concerns about the product's battery life and connectivity. Additionally, a few customers have mentioned issues with the mounting system and response time.
This summary was generated by AI based on customer reviews.
Is it Broke!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very had to program.After 3 hours of trying could only get two cameras to work.Took to Best Buy ,they knew nothing on how the items work.Replaced item with another one but it cost me $9.62 more.Took home program all 3 in 20 mins
No, I would not recommend this to a friend- Cons mentioned:Battery life
Extremely Frustrating!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really disappointing battery life in these. I have been on the phone and chat with their customer service. They just keep sending links for me to ready on how to optimize battery life. None of them are working for the set I purchased. I get 2 to 3 days before I have to change batteries. Tech support is poor at best. These cameras record even when nothing is happening. over 900 alerts on my phone daily. However, when a car pulls in my driveway, it doesn't pick it up. Ugh! Other than that their great!
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi,
Thanks for sharing your review. We are sorry to hear you battery is not lasting as long as expected. One of the reasons is why your battery may be getting drained too quickly is due to the amount of notifications being received. If too many notifications are being received, please read the following article: https://kb.arlo.com/1178858.
To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
- Cons mentioned:Battery life
Bad battery life and poor sale recommendation
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These cameras are junk and I can’t get support. The batteries don’t work and last probably one day at my small business. I bought what was recommended for my business from Best Buy on the phone and the techs that installed it said I wouldn’t like it and they are right. I want to return or exchange. Bad sales and bad product
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Rebecca,
Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
Great bundle
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great security bundle with a peace of mind when you go to bed!
I would recommend this to a friend- Pros mentioned:Night vision
Pro4
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good camera. Nice pick up range. Good night vision.
I would recommend this to a friend Works well enough
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This security bundle works well enough. I wish it did reach the end of my driveway or actually show the license plates on vehicles with high enough quality to read them as advertised. However, this is one of the best systems on the market right now.
I would recommend this to a friendBrand response from Arlo Team
Posted .Hi Atominic, Thank you for the feedback. You might be able to benefit from using a wifi extender to get a little more range from your device(s). This will may help if you are already receiving poor range. There are many factors that can cause range issues or wifi interference such as multiple walls, glass, brick etc. Regards, Arlo Team
Amazing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, im very happy and pleased with the overall performance of these cameras.
I would recommend this to a friendGreat protection
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these when the criminal escaped from prison. Easy to use.
I would recommend this to a friend- Cons mentioned:Battery life
Pathetic product, absolute waste of money!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the worst products I have ever bought! The batteries last less than 10 days. Keeps picking up motion outside detection zone. Using on battery saving settings with -1 brightness, night vision is off, hdr is off, literally every setting is off or set to low and it barely lasts more than a week. And above all it takes on average 10-14 seconds to show the live feed. I have tried 3 other cameras now and this is the worst.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Sonopixy,
Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291.
If your activity zones are not working properly, read this article to learn how to troubleshoot: https://kb.arlo.com/000062452.
For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
Great price but not for me
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didnt get to open it , after comparing i decided to return it, thought by saving several hundred it was a good deal and product, decided to go with another brand.
I would recommend this to a friendGood cameras.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Camera coverage is great. Battery life is pretty good. We’ll see what happens after the trial period ends.
I would recommend this to a friend- Pros mentioned:Overall performance
Obsolete
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Used to be a great camera to go with few years ago. They’re great if you’re only running four or five more than that you need a service plan. Unfortunately, when you call or sign up for an Arlo plan, it definitely isn’t like it used to be very poor Customer Service, how are you? I would look into getting a wired camera system.
No, I would not recommend this to a friend - Cons mentioned:Battery life
My cameras
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My batteries are gone after 3 days of installation. I dont know what’s wrong.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi,
Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
- Pros mentioned:Overall performanceCons mentioned:Battery life
Battery life terrible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed the battery life is terrible. Ordered two of these cameras from different stores both will not last more than 32 hrs and that is with the solar collectors. Spent two weeks going back and forth with arlo tech support changing settings and defaulting with no change. They finally sent battery replacement unfortunately that did not solve the problem. Only reason it is not 1 star is that the camera itself works great when there is power. App is good to. Needs battery work.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi APVD,
Thanks for your feedback. As there could be few different conditions as to why the battery life of your Arlo camera drains quickly, we want to help understand your Arlo setup, settings and camera usage to help isolate the problem. Please send us an email at askarlo@arlo.com detailing your concern, including your email address linked to your Arlo account, your contact number and a screenshot of your Best Buy review.
If you haven't yet, please check this article for tips on how you can extend the battery life of your Arlo camera : https://kb.arlo.com/291/.
Regards,
Arlo Team
^RM
- Cons mentioned:Battery life
Arlo not it! Choice a another security
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to recharge the battery after 4 days. Who has time for that.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Samantha
Thanks for sharing your review. We would like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
- Cons mentioned:Connectivity
Not for Michigan winters
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A good old fashioned hunting, cell cam out performs these cameras for Michigan winter. The emergency function is nice in case there’s an emergency. But two out of the three cameras I got will no longer connect to my phone. It’s as if the WiFi card in the cameras got messed up somehow due to cold.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi
Thanks for sharing your review. We like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
The installer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Brandon is very good at what he does. He knows what to do with the problems at hand. Hooked up a TV for us and then installed a arlo security system.
I would recommend this to a friendMr
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product i will always recommend to anyone anytime
I would recommend this to a friendAwesome cameras
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome cameras ….could be a little clearer for the zoom in and also unless you barley use then you need to hard wire power but the WiFi with eero Is great
I would recommend this to a friendOUTSTANDING
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.THIS SECURITY PRODUCT LOOKS GREAT, CANNOT EXPECT MORE FOR WHAT YOU PAY, AWESOME PRODUCT
I would recommend this to a friend