Customer Ratings & Reviews
- Model:
- VMC4350P-1BYNAS
- SKU:
- 6454736
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers express satisfaction with the Pro 4 Spotlight Camera Security Bundle's overall performance, video quality, night vision, and motion detection capabilities. However, some customers have expressed concerns about the product's battery life and connectivity. Additionally, a few customers have mentioned issues with the mounting system and response time.
This summary was generated by AI based on customer reviews.
OUTSTANDING
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.THIS SECURITY PRODUCT LOOKS GREAT, CANNOT EXPECT MORE FOR WHAT YOU PAY, AWESOME PRODUCT
I would recommend this to a friend- Cons mentioned:Battery life
Battery
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The life battery is ready bad.i just used for a week, i charge the battery 3 times.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Alberto,
Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
Great outdoor camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great outdoor camera. Definitely recommend. I just wish there wasn't a lag between when motion is detected to when you're notified on your cell phone. That's my only gripe. Besides that, happy that I bought it.
I would recommend this to a friendGreat camera
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the camera! I don’t like how you have to pay to monthly to have more than one device that can view the activity.
I would recommend this to a friend- Cons mentioned:Battery life
Poor Battery Life
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery life is awful. I'm up and down on the ladder every month, which is not going to work long term. I adjusted settings to minimize battery use and it did not help. Do not waste your money.
No, I would not recommend this to a friend Great Cameras/Easy set up
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent cameras, easy to set up......not 100% on battery life before recharging but so far so good.
I would recommend this to a friendAwesome product
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, I love the view and spotlight feature with color. Pretty decent will purchase another set in future great product!
I would recommend this to a friend- Pros mentioned:Overall performance
2K picture
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is another very good camera. It's not the XL camera that I wanted but it's still a 2K that I like. It shows a good clear picture and works well in all kinds of weather.
I would recommend this to a friend Awesome
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hey good deal as they come you gotta get on this it's amazing
I would recommend this to a friendOne camera is good, one camera is bad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought 2. One records with a crackling noise on every recording. Dealt with Arlo with minimal response. I sent the a video to prove it. They recommended that I take out the battery and restart the whole process and move the camera to another location. Nothing helped. When I told them to replace the camera I get no response back. The camera is brand new. I wish Best Buy would help by replacing the camera. Help!
I would recommend this to a friendBrand response from Arlo Team
Posted .Hi Marty,
We want to work with you to address the concern you shared about the battery of your camera and customer support experience. Our team is available to help ensure you have an excellent experience with your Arlo camera. If you’d like help resolving the issue you are experiencing, please send us an e-mail at askarlo@arlo.com by including a screenshot of this review, your case number(s), the email address associated with your Arlo account, and your phone number so that our team can follow up with you. We appreciate your understanding.
Best regards,
Arlo Team
I feel secure now
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I feel secure nowwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwww
I would recommend this to a friend- Pros mentioned:Video quality
Security Bundle incompatible with accessories
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is not mentioned that the security mounts in this bundle make the cameras incompatible with accessories. My intent was to mount with the floodlights and these are not compatible. This should be made clear. Now I have to return at the store which defeats my whole purpose of shopping online. Cameras themselves are awesome, but bad product from Best Buy.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hello mynickname,
Thank you for taking the time to share your feedback. Your feedback will be shared with the appropriate teams for review.
Regards,
Arlo Team
Excellent range
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The WiFi has really good range. Works as a game camera.
I would recommend this to a friend- Pros mentioned:Motion detection
Peace of mind and ease of use.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best buy came and installed this camera for my mother, and it has been so easy for her to use and feel safe. She's able to use the app daily. Motion detection means she doesn't have to pour through 24 hours of footage either, so it's a really efficient little camera. The only thing I would say, is that it's pretty hard to download the videos you want to save. This feature seems hidden.
I would recommend this to a friend - Pros mentioned:Overall performance, Video quality
Great Product!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent picture quality. Very easy to install! Crystal clear audio
I would recommend this to a friend Not the best
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price.. poor video quality. Will be returning. Bought these for home indoor/outdoor security. Hazy/pixelated quality video and about a 12 second delay between live feed
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Chris,
We appreciate you writing a review. To improve picture quality on your Arlo cameras, read here: https://kb.arlo.com/1179147. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.
Thank you for your patience and understanding.
Best regards,
Arlo Team
Arlo cameras keep watch on 95 yr old.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Arlo cameras are a great helper keeping my 95 year Mom safe without needing to be with her every minute of the day.
I would recommend this to a friendI’d buy this system again
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a nice system. It is an especially good value with inclusion of the locking bases compared to the standard magnetic attachments.
I would recommend this to a friendNewer isn’t always better
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have 9 of the older version with a base station and was very simple to set up This new series I bought for a family member and I am having a huge problem getting the cameras to be connected to the account. Not thrilled
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi jimimac,
Thank you for taking the time to share your feedback and for being a loyal Arlo customer. For further assistance or information on connecting the Arlo Pro 4 camera to your account, please navigate to Settings > Support within the Arlo app for service options available to you.
Regards,
Arlo Team
Disapoointed
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved it but after changing out my modem with comcast to a 5g i cant get it to work because it only connects to a 2.4 I didnt realize this and now I have a 3 cameras i cant use or return because i changed service after return date
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .HI Disappointed, There should more than likely be an option to enable your 2.4GHz band to connect directly to your Arlo Pro 4 camera. I would suggest referencing your router/modem manual or service provider if applicable. Please feel free to reach out to support If you have and questions or concerns. You can contact customer support here: https://www.arlo.com/en-us/support/contact.aspx you will find several options such as Live Chat, create a case or call support. Regards, Arlo Team