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Customer Ratings & Reviews

Your price for this item is $119.99
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The comparable value price is $599.99

Customer reviews

Rating 4.2 out of 5 stars with 4653 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers express satisfaction with the Pro 4 Spotlight Camera Security Bundle's overall performance, video quality, night vision, and motion detection capabilities. However, some customers have expressed concerns about the product's battery life and connectivity. Additionally, a few customers have mentioned issues with the mounting system and response time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 109 Showing 2,161-2,180 of 4,653 reviews
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Great system but can’t handle cold

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera system generally works great but when we get down to single digit or below zero temps the cameras shut down. Disappointing considering the cost of this camera system.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi MikeNH,

      Thank you for taking the time to share your feedback. Your feedback will be shared with the appropriate team for review.

      Regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Arlo dont care about your wishes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery life. 1 out of the 4 i bought was DOA, Good Picture way to many notifications and you can choose not to have the camera not get excited about animals people or motion ie a cat in the office if you dont want to know about 100 times a night. which is great but arlo doesnt care about your wishes and still notifies you 100 times about the cat rolling around on the floor playing

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Greta camera for price

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera only wish it had 3 month free trial instead of 1 month.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Arlo Pro 4 Poor battery life

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very poor battery life, image quality is average and WiFi connectivity is variable

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi

      Thanks for sharing your review. We would like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Arlo Pro 4

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome...gives me peace of mine. The batteries do run out quickly and recommend buying an extra battery. I brought the solar panel to go with mine, but no...do not buy. However, easy to connect and work great. You will need a subscription with these if you want to keep your recordings. Not expensive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like it so far!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just installed. So far so good. Live feed seems to have a bit of a lag at times but it can also be my internet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cameras are awesome as well as the customer service from the company.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Not worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the three is delayed and they sometimes aren’t on as if it needs to be close to the router. Ehhh I think there’s better , I regret buying these.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi,

      Thanks for your review. If you're experiencing some range issue with your system, read this article to learn how to extend the range of your system: https://kb.arlo.com/5568. For further help, navigate to Settings > Support in the Arlo App for service options for you.

      We appreciate your support.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Good option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spotlight great. Battery great. Build is great. Image quality is decent. That's with a wired power source and great wifi connection. Would purchase again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo security cameras

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent device for your home, office and anywhere. Must have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality and easy to setup

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality is very good and it was easy to setup. Best on market for the price

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Noisy Feedback

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure why these cameras constantly have scratchy feedback sounds. No one seems to be able to explain it to me.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi,

      Thanks for sharing your review. We like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Rated 5 out of 5 stars

    Security at top

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best option to have your house or business secure

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Arlo - 2K Pro 4 - It Works!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using Arlo Camera's for years and this 2K Pro 4 is one of the Best. Love the "Black Finish" and the Ease of installing the Battery & Mounting. What I like the most is the "Spotlight" that comes on when someone activates the Motion Detector - Big deterrent for theft & vandalism!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    pedro cifuentes

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excelent recomendeccion luck eventhing perfect i happy thanks you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was perfect for my situation because I could connect this camera with Wi-Fi. Love this camera!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Video quality

    Rated 5 out of 5 stars

    Camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product I love it works great in my home. I can see everything crystal clear

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy camera placement and operation.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These wireless cameras are easy to install and operate. They can be easily repositioned and adjusted until you obtain the best view. They offer many options such as excluding animals etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good little additional cameras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these cameras for my girlfriend to add onto her existing Arlo system

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good cameras

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cameras were easy to install and connect to my wifi. Picture quality is decent. Be sure to sign up for the cloud service.

    I would recommend this to a friend