Customer Ratings & Reviews
- Model:
- VMC4350P-1BYNAS
- SKU:
- 6454736
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers express satisfaction with the Pro 4 Spotlight Camera Security Bundle's overall performance, video quality, night vision, and motion detection capabilities. However, some customers have expressed concerns about the product's battery life and connectivity. Additionally, a few customers have mentioned issues with the mounting system and response time.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Arlo 4 pro
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Arlo pro has been a helpful security feature. We enjoyed it very much so far it is working well for our needs
I would recommend this to a friend Very good
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install, I receive alerts every time somebody pass by. Let’s see the battery lifetime and the subscription .
I would recommend this to a friend- Pros mentioned:Video quality
Needed a security camera in a temporary space.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Set this up in a temporary storage spot and connected them to a 5G Internet router. The 2K video quality allows us to read license plates and clearly see people. The video doesn't overwhelm the internet connection either. Just what the doctor ordered.
I would recommend this to a friend Returned
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had really high hopes for these. I have used another brand for years and thought I would give these a try as I was going to upgrade. Unfortunately, the cameras were lagging, and one of the cameras was not capturing motion like the others were. Went through all the settings and had the cameras all on the same settings, but the one closest to my router was not working for some reason. Took them down and kept my old ones.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi,
Thank you for your review. Please read following article for details on troubleshooting long delays with your Arlo Pro 4 Cameras: https://kb.arlo.com/000062742.
For additional assistance, please navigate to Settings > Support in the Arlo App for service options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
Security System
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great security system, I give it a 5 star rating. I both this one got a gift as I love mine.
I would recommend this to a friendHorrible customer service!!! Dont buy!!!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have an older Arlo system, that works perfectly. I was told that my systems would work seamlessly with the new system... NOT THE CASE!!! Terrible compatibility. I was told that in order to see my recording, i have to do one of 3 things: 1.Pay for subscription 2. Plug my external hard drive to a computer. 3. Buy a upgraded Base station.I was on for over an hour with technical support " troubleshooting" the issue. The technical support agent says about 1 hr in that he knew that i would have to do one of the 3 options that were named above. Terrible customer service from "Chris".
No, I would not recommend this to a friendSuper easy to install and use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product!! !!!!!! Super price !!!!!!! Very easy to it
I would recommend this to a friendHl
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exc Products working well with wifi , batteries are lasting long
I would recommend this to a friend- Cons mentioned:Battery life
Battery Life / Camera Quality Bad
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The battery life and camera picture quality are bad - need improvement.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi James,
Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. To improve picture quality on your Arlo cameras, read here: https://kb.arlo.com/1179147.
For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
Good For it’s Purpose.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product. Easy to set up and use. It takes a while to figure out the options and the nite vision could be better, but still recommended.
I would recommend this to a friend- Cons mentioned:Battery life
Great video clarity
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm a fan of Arlo. Overall, the Arlo 4 does the job. I love the 2K recording for monitoring the animals outside. I only wish ( as a generalization) that the batteries were cross-model compatible. That being said, it was a good purchase and would recommend ( despite its high cost).
I would recommend this to a friend Camera settings
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cameras are good just wish there were more specific settings for notifications.
I would recommend this to a friendBrand response from Arlo Team
Posted .Hi Leonel,
Thanks for sharing your review. We like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
My Arlo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.User friendly for seniors. Great coverage!! Love this project….
I would recommend this to a friendGreat option for security
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great set of cameras better resolution than ring and great price got them on sale for $400
I would recommend this to a friend- Pros mentioned:Overall performance
Amazing at home security!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Arlo Pro 4’s have an amazing picture quality, this set up is way easier with the step-by-step app, it came with two different mounting brackets which were easy to use, I have tried a couple other brands that I feel were too intrusive and will definitely be sticking with Arlo..
I would recommend this to a friend - Cons mentioned:Connectivity
Disappointed
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been tremendously disappointed with Arlo products. I have both Arlo Pro and Arlo Pro 4 cameras and they are only marginally useful. We can pull our car out of the garage directly below a camera and it sometimes doesn't detect the movement. Far too often we get a notification of movement as the person moves out of the frame. Too often a delivery person can walk all the way up the drive to the door of our house and the only recorded video is of the delivery person getting back into their vehicle after the delivery. We have high-speed fiber-optic internet, so that isn't the issue. We have to restart the base station regularly because it will stop recording and alerting arbitrarily. If we want to view the cameras live, it can take a minute or more to connect and begin displaying the video. You have to dig around to find that continuous AC power is required for CVR. Both my wife and I are IT professionals and have worked with other security camera systems and regret this purchase.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Midero,
We appreciate your time in sharing your feedback about your Arlo experience. We want to mention that there are some settings on the camera that you can adjust to optimize its motion detection. Please check this article : https://kb.arlo.com/1015583/. This link will show you steps on how you can increase the sensitivity level of your camera : https://kb.arlo.com/41/.
For further assistance, contact Arlo Support Team at https://www.arlo.com/en-us/support/contact.aspx.
Regards,
Arlo Team
^RM
Major improvement
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This camera is great. The sharpness is considerably better than the one I was using. And the spotlight is a great feature, especially as a deterrent.
I would recommend this to a friendSetup process is slow and difficult too
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got a really good value but they have a hard time resyncing to the app. It struggles to connect to a 2 ghz network but mine supports both 2 and 5 ghz
I would recommend this to a friendThanks
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thanks Best Buy also love the way the camera lock in the mount
I would recommend this to a friendQuality 5 stars
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Super quality, excellent with the alerts it keep me informed all the time. Súper recomendable.
I would recommend this to a friend