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Customer Ratings & Reviews

Your price for this item is $119.99
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The comparable value price is $599.99

Customer reviews

Rating 4.2 out of 5 stars with 4653 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers express satisfaction with the Pro 4 Spotlight Camera Security Bundle's overall performance, video quality, night vision, and motion detection capabilities. However, some customers have expressed concerns about the product's battery life and connectivity. Additionally, a few customers have mentioned issues with the mounting system and response time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 132 Showing 2,621-2,640 of 4,653 reviews
  • Rated 5 out of 5 stars

    Great monitoring system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun to use, we watch birds and wildlife through it. Also fun to torture my wife through the speaker while I’m at work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keeping Family Safe

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase for easy of mind - It protects my family and property.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sure they would be great if they would connect to my Wi-Fi. And past the return date. So stuck with expensive cameras. Sucks for real but delivery was fast.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi,

      Thank you for your review.

      If you're unable to add your camera to your Base Station/SmartHub or router, read these articles: https://kb.arlo.com/000039094 or https://kb.arlo.com/000062406.

      Otherwise, please navigate to Settings > Support in the Arlo App for service options available to you. We appreciate your patience and support.

      Regards,
      Arlo Team arlo_us

  • Rated 5 out of 5 stars

    Camera review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera works well for seeing all areas of the door. It helps with package drop off and who comes and goes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home security

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This arlo camera is the greatest investment that i could of bought, its easy and simple connect, install and maintain.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Compact Camera. Best Arlo Camera I have owned. Easy to set up and has worked flawlessly.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not magnetic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I reviewed arlo pro 4 for weeks. EVERYTHING says magnetic. Just got these and they are NOT. this best buy bundle is not the same camera as all others. Cannot use . Going to return

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Natalie,

      Thanks for sharing your review. The Arlo Pro 4 Cameras do come with a magnetic charger. Please ensure to reach out to Best Buy directly for further assistance.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Rated 2 out of 5 stars

    Customer service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the system but have one camera that did not connect and seems that it is my problem best buy isn't helping to get it replaced. Other than the system is great.

    I would recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Donald,

      Thank you for your review.

      If you're unable to add your camera to your Base Station/SmartHub or router, read these articles: https://kb.arlo.com/000039094 or https://kb.arlo.com/000062406.

      Otherwise, please navigate to Settings > Support in the Arlo App for service options available to you. We appreciate your patience and support.

      Regards,
      Arlo Team arlo_us

  • Rated 5 out of 5 stars

    Camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera system easy to setup great response on app no long delays for notification

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Animal Camera

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and works well. Handy seeing animals outside. We live in the mountains and get a lot of critters coming by.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the system, love the notifications and ease of managing. The downfall is the random stopping of recording. It will be recoding someone on property then just stop after a while.

    I would recommend this to a friend
  • Pros mentioned:
    Night vision

    Rated 5 out of 5 stars

    Jim R

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like this camera the day & nite vision in color plus the zone areas to focus certain areas.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    No cloud recording

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture quality, but they DO NOT record. Arlo support has not helped efficiently. They are view only cameras even though the box says you have 3 months of free recordings.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hello omarwrx,

      Thank you for taking the time to share your review. We will share your feedback with the development team.

      We want to mention that there are several benefits of having an Arlo Subscription detailed here: https://kb.arlo.com/000056583

      Additionally, we also want to let you know there are some features that are still available without an Arlo Subscription. You can read more about it here: https://kb.arlo.com/000062312.

      For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you. We appreciate your patience and understanding.

      Best Regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    does as is expected - I bought the solar panels in addition to the cameras

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect security camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I put up around outside of home. Works really well. Not disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Arlo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Arlo cameras hasn’t let me down yet!!! Easy to use and easy to set up

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Not what I wanted

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Left it in box didn’t connect when I went to return store would only give me store credit and not my money back

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    bet ones yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best wireless cameras out there, a bit pricey, but as far as battery life and quality its hard to beat

    I would recommend this to a friend
  • Pros mentioned:
    Night vision

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product strongly recommended work very well has night vision.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 3 out of 5 stars

    Not recommend

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well in coverage and clear video,does not work once it gets to cold(motion detection),plus batteries don’t last to long,customer service for Arlo isn’t that great either

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Kicker23,

      Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you. We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us