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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 4653 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers have good things to say about the camera quality, ease of use, and installation of the Pro 4 Spotlight Camera. Many also appreciate the night vision, motion detection, spotlight, and field of view. However, some customers express concerns regarding battery life and connectivity issues. A subscription is also mentioned as a necessity for full functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 4,653 reviews
  • Rated 5 out of 5 stars

    Backyard Camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend for home security. I absolutely love it. The app is easy to use too.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love these cameras!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the Arlo Pro 4 3-pack in December. They were very easy to install and set up. I also added solar charging panels on two of them so far. The third camera is still running on the original battery charge. I will add the solar panel to it when it dies. The picture is extremely clear, and the color is excellent. I recently added an indoor camera to my garage. I use the geofencing feature for that one, so it disarms automatically when I am home, and rearms when I leave the area. This prevents it for continually sending alerts and recording when I am working in the garage. Its easy to access the cameras from the Arlo phone app, PC, or my Echo Show.I had a slight issue when my wife and I got new phones, and the system did not want to recognize them as trusted devices, but a chat with Arlo Tech Support quickly corrected that. I found that I needed to delete the app, then reinstall. The phones were then able to be set as trusted, for security purposes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, easy setup. The camera holder securely mounts to the wall. I love the solar panel kit that I bought along with it to power the unit without having to change batteries.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Good product/So so company

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cameras are fine and the view is great but Arlo could put a little more effort into providing set up information. We returned one set of these cameras as they would never sync with the system and there's no direction and difficult to find out how to contact customer service! So the product is good but the company leaves a lot to be desired.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2nd location with this product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We us Arlo pro at home. Have a Ring system at one business location and purchased these for another business location. Arlo is better then Ring in my opinion. Easy set up. Batteries last long. And a nice app to control everything

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Not a Winter Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good during the summer. The product does not function good when temperature is below zero. The batteries will not charge in temperature below zero. If you live in MN it will not be the best option during winter. However, other than that the app and video quality are awsome! For some reason you will not be able to read license plate at night.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi,

      Thanks for sharing your experience with your Arlo camera. If you're having problems where your camera is not operating in cold weather, refer to this article to learn some tips about keeping your camera operated in cold weather: https://kb.arlo.com/000051490.

      For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you. We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Night vision

    Rated 5 out of 5 stars

    Great Security Cameras

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so happy to have made the choice of buying the Arlo Pro 4! We had a person slash 2 tires in our driveway. I went to the neighbor across the street to see if his camera picked anything up. It didn’t go the distance. I did a lot of research for different cameras looking for clear images, night vision, distance, durability etc. I chose the Arlo Pro 4 and I’m so happy I did!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the Arlo cameras. I purchased these to replace the Arlo Pro 2. I just wish it came with 4 cameras. I do like that I can use my old base from Arlo Pro 2 for storage vs paying for the storage. The clarity on it is very good for 2K. I like it shows what sets off the cameras such as vehicle, animal or person. I also like the spotlight.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Security Product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and clear picture. Note that depending on your connection when viewing live the video may not be clear and show as a little pixelated, but when you go into your history the video is clear. Definitely recommend getting solar panels for the cameras; in active areas battery drains quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Awesome features, but battery isn't big enough

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameras are awesome. Response time from the app and quality of picture is crazy. The only problem is that i wish they lasted longer. I understand that high traffic burns the battery faster, but lasting a week on a full charge is wild. The other 2 are running just fine

    I would recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Christian

      Thanks for sharing your review. We would like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great cameras

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these cameras to replace my old Arlo cameras due to the battery not lasting. I like that they have the floodlight on them and they are better detail and recording, but I was not a big fan of them not coming with the hub. I ended up using my old hub to connect them because my Wi-Fi was a little sketchy where some of them were placed, but connecting to the hub made them work good.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality
    Cons mentioned:
    Mounting system

    Rated 4 out of 5 stars

    Great cameras

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cameras with good video qualities. Installation is a little more complicated than described

    I would recommend this to a friend
  • Pros mentioned:
    Night vision
    Best Buy Employee

    Rated 5 out of 5 stars

    Arlo delivers at daytime and at night.

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    Best Buy Employee
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did what I needed. These camera gets the job done. Night vision and speakers are pretty clear. Never miss anything when it comes to activity on my landscape.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Home Improvements

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the ARLO camera system because I already had a ARLO doorbell so that I would have a single account. The installation and setup was pretty much seamless. The only negative comment I can make is that I wish that I had purchased the 4K camera system. The reason I say that is the locations I mounted them are approximately 12 feet in height and during low light conditions the resolution of objects is degraded. I just assume that the 4 K would have given higher resolution. Over all very nice setup with extra battery.

    I would recommend this to a friend
  • Pros mentioned:
    Motion detection, Video quality

    Rated 3 out of 5 stars

    Brief Overview

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Subscriptions are expensive for what they provide. The video quality is solid, the motion detection and battery powered systems worked well. If other options to self-host key functions weren’t paywalled, these would be great camera.

    I would recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hello Josh,

      Thank you for taking the time to write your experience. Your feedback helps us to get improve our services. We'll share your feedback to the relevant team. We appreciate your understanding.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Motion detection, Video quality

    Rated 5 out of 5 stars

    Love these cameras!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great cameras. The range is great and the quality is very clear. We love that it zooms in on the detected motion and that you’re able to adjust the sensitivity of both motion and noise.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality
    Cons mentioned:
    Mounting system

    Rated 4 out of 5 stars

    New to security cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a minute to set up, but if I knew it wasn’t 5.0ghz would’ve been easier to set up. Highly recommen camera looks amazing

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great Home Security

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Arlo Pro 4 cameras were easy to setup and provide good videos for your home security.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Always great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these cameras to replace some older 1st gen cameras that still used a hub to connect. They work great, setup and adding them to my existing account was simple. They are very sensitive too; picks up movement of plants from the wind, so you may have to adjust the activity zones for each if it provides too many notifications. Got the rechargeable solar panels for each camera so I don't have to worry about replacing the batteries, and those works great too.

    I would recommend this to a friend
  • Cons mentioned:
    Mounting system

    Rated 4 out of 5 stars

    Great build quality, troubling setup

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So the cameras themselves, amazing. The build quality of each one is really the high point of this kit. As for the network setup, that was a different story. When setting these up on your home network, DO IT RIGHT NEXT TO THE ROUTER. Literally, be less than 2 feet away to avoid having to go through all the trouble I had went through.

    I would recommend this to a friend