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Customer Ratings & Reviews

Your price for this item is $119.99
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The comparable value price is $599.99

Customer reviews

Rating 4.2 out of 5 stars with 4653 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers express satisfaction with the Pro 4 Spotlight Camera Security Bundle's overall performance, video quality, night vision, and motion detection capabilities. However, some customers have expressed concerns about the product's battery life and connectivity. Additionally, a few customers have mentioned issues with the mounting system and response time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 170 Showing 3,381-3,400 of 4,653 reviews
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great cameras

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased three cameras to provide extra security around the home. Easy to install and setup detection zones. Purchased solar panel for highest placed camera as I did not want to drag out ladder to replace battery every six months or so.... Thoroughly pleased with purchase so far....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo pro 4

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cameras. Clear picture. Recordings are a plus. This is the second camera bundle I’ve purchased in a year. Recommend this system to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great Camera, Poor Battery

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera in my research and experience has the best camera quality and smart home experience you can enjoy! The only set-back, is the battery life is very short (only a few days) if you want any of the desired camera features. If it can be wired, then it’s awesome. 100% recommended

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my cameras. have had them for quiet a few years just had to get a few more.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    easy set up

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up outside and on cell phone. Did the outdoor set up myself. Just started using the system so I haven't figured out all the bells and whistles just yet. That being said it seems like a good system. It captures a wide area so have great coverage of entire front yard, side of house and driveway. I am happy that I got this system

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Security

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install and set up, really like the ease of charging and exchanging batteries. The video is clear too

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Arlo security camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy install, just download the app to your smart phone and put the cameras where you want them. Great video quality.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Security

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameras are working great and, provides us with a sense of security. We will now be able to travel knowing that we can check on our home wherever we are.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    FEEL SECURE AF

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had older Arlo cameras for a few years and just added the arlo 4’s. The camera quality is so good and even at night. The app is super easy to use and I feel very secure.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Camera Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't like that camera's go off line every now an then, but all in all there great camera's .

    I would recommend this to a friend
  • Pros mentioned:
    Video quality
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Great camera but it can be slow to connect

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The image on these cameras is fantastic. Unfortunately, even when they display full bars they can take an extended period of time to connect and give you an image. This can be frustrating when you’re answering the door.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Video quality

    Rated 4 out of 5 stars

    Good Quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Pro 4 has a very sleek look and is overall appealing to the eye. Picture quality is great and so is the audio. There is a pretty significant lag, about 20 seconds which puts a damper to the quality of the camera. Overall pleased though.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Unsure

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    May be me,but what should be a really really simple install process is still ongoing.A lot of difficulty getting devices paired,synced,updated.Bpught this because of wireless connectivity.A LOT of back and forth with customer support so far.I loved my Pro 2 but things should be easier once already established with an account.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hello ArloPro4Spotlight,

      Thank you for taking the time to share your feedback. Your feedback will be shared with the appropriate teams.

      Best Regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Awesome Camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arlo’s wireless camera Pro 4 works as advertised. Simply amazing, great battery life, clear video, prompt alerts! Best thing I’ve purchased so far this year.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Not a bad option for the price.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you really want to see license plates at any kind of distance, this 2k camera isn't good enough. And there's a good 10-15 second lag time even if your camera is within a few feet of a router with fast internet, even if there's nothing but glass in between. Solar panels don't recharge the battery if the outdoor temp is under 32°F but they don't tell you that in any up front place when you look at the product info for the panel - not a fault of the camera itself. Finally, if you are installing this at a business, there is no option to mute notifications for 8 hours - you have to choose between 3 (or less) and 24 hours. What a PITA! On the other hand, with the use of solar panels, this is a truly wireless option that won't cost you 2-3 months of mortgage payments. It has an option for 2-way audio and the siren is very loud. Basically, it doesn't suck, and if you go in knowing it has some 'cons' you'll be all right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera at great price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased an Arlo Pro 4 after some research into home security cameras. It had all the features I desired in a security camera and it was very reasonably priced. I’m completely satisfied with my purchase. It’s intuitive, easy to set up, has great picture quality, and the subscription plan for the extra features is at a great price point below all the other competitors. I definitely recommend the Arlo Pro 4 camera to those who are looking for a great home security camera.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Everything I wanted, and simple to use

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pro4 cameras really are the best for your home. they look great, work even better, and when we got the subscription service, the whole family loves loves it. Arlo is the best!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good purchase so far

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cameras were really easy to setup and so was the app. The only problem is the “pet” mode doesn’t work. Our neighbors have cats and they are constantly setting off the cameras. We have only had them for a week so we will see how the battery life is.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 2 out of 5 stars

    many false notifications, no tech support unless $

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 3 (Arlo3) indoor cameras and 2 outdoor cameras at my retirement home which is 2000 miles from where I am now. One gets loads of false notifications. Moths, spider webs, reflected light from a passing car, and raindrops falling on the lens are interpreted as "person detection, animal detection, or motion detection. The camera cannot tell the difference between a person and a raindrop. The recognition software is very primitive--almost useless. Moreover, it used to be that I could call up Arlo to get advice. Now there is NO MORE PERSON TO PERSON TECHNICAL SUPPORT unless you upgrade to a much more expensive coverage plan. Overall, be careful how this company ropes you in. The only reason I gave this 2-star instead of one star is that the cameras provide a pretty good image and let you see what is happening. However, the 2k facial image is not great, it is just better than nothing.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Straightshooter,

      We like to work with you to address the concern you shared. Please send us an e-mail at askarlo@arlo.com by including a screenshot of this review, your case number, the email address associated with your Arlo account, and your phone number so that our team can follow up with you. We appreciate your understanding.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great picture

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pic and notifications. Like you can zoom way is 12X Setting alert zones is is makes it nice. Would rate 5 stars if the battery life was a little better. My most active camera battery will probably last 3 weeks and the other 2 cams probably 5 or 6 weeks.

    I would recommend this to a friend