Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $119.99
Clearance
The comparable value price is $599.99

Customer reviews

Rating 4.2 out of 5 stars with 4653 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers have good things to say about the camera quality, ease of use, and installation of the Pro 4 Spotlight Camera. Many also appreciate the night vision, motion detection, spotlight, and field of view. However, some customers express concerns regarding battery life and connectivity issues. A subscription is also mentioned as a necessity for full functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 4,653 reviews
  • Pros mentioned:
    Video quality
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Melissa

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera quality is very good. The battery just doesn’t see to last only for a week but I will say we have a lot of car activity on our street.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Mounting system

    Rated 4 out of 5 stars

    Arlo pro 4

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was mostly easy to setup although one of the cameras gave some hard time to setup and connect to WIFI. Over all good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Arlo Pro4 spotlight review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good camera; however it has some weird behavior for example when turning the camera on live view when I turn it off it will start recording and sometimes record for up to 5 minutes, I will have to turn the camera off and then back on to stop recording. I purchased two of these cameras and the other one does not do this. Otherwise I’m pretty satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Video quality

    Rated 5 out of 5 stars

    Great security system

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely easy to setup, great picture and video quality. We upgraded from an older model without 2 way communication, so this was an awesome feature to add.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Video quality

    Rated 5 out of 5 stars

    Camera home

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal and cameras work great really good quality and battery lasts for a lot of days.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Arlo Pro $ First Look

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently took my new Pro 4 out of the box. It was easy to add to my network. The video is excellent, it captures a broad swath across my front yard and beyond. I will add more info after I add the remaining two cameras and test in rain and night conditions.

    I would recommend this to a friend
  • Pros mentioned:
    Night vision

    Rated 4 out of 5 stars

    Good Quality Security Camera

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality camera, I just wish it had a better siren, the siren can be activated through the app which is really nice, but the siren is kind of a lower sound for being a siren, I was expecting it to be louder. Night vision works good and the spotlight to use the camera in color at night is a nice feature

    I would recommend this to a friend
  • Pros mentioned:
    Video quality
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Home security

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been really happy with my purchase. Battery life is somewhat less than expected but still within reason. Really good image quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Camera SetUp

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE this camera set. It was on sale, so I had to get it. It is easy to use and setup. Downside is that you have to pay a subscription to get full use, but it is affordable. You didn't used to need a subscription in past models.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Video quality
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good easy surveillance equipment.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great. Super easy installation process. Amazing clarity in video snips. Only down fall is the battery does not last no where near 6 months per charge. I find myself climbing the ladder twice a month to recharge. I would recommend it if you are looking to upgrade your surveillance.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Arlo Security Camera User Review

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and setup. Battery life depends on how many times the camera is activatated. Ex: back yard where the dog plays gets a lot of action. You can deactivate them, one or all anytime you desire. If not hardwired place them where you can easily change out the battery. Four rechargeable batteries are included so one is always charged and ready when needed.I have mine at 8 to 9 feet above ground level. Overall, I am satisfied with their performance

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 3 out of 5 stars

    So so but a great choice for what's out there

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been a user of Arlo Pro cameras since 2016. After looking at the specs of the Arlo Pro4 we were happy to buy them through Best Buy as they had the best deal hands down. The cameras are nowhere near as smooth as the older/original Pro model. The definiton is fantastic during the day. At night it's so so. There are less options regarding CVR and low light settings if you connect directly through your wifi, forcing you to connect through a base station if you want all features. My biggest disappointment has been that the app fails to load the latest preview/activity on the main arlo homepage and the presence of lights in the nighttime causes night vision flares. Bottom line, these are good cameras for a decent price and youll most likely be happy with them.

    I would recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hello Chris,

      Thank you for taking the time to write your experience. Your feedback helps us to get improve our services. We'll share your feedback to the relevant team. We appreciate your understanding.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Good Camera Overall

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good camera overall. Sharp images, easy to install. The only negative I have is the Sensitivity Setting. On AWAY Mode is hard to control so, I always just left it in the HOME Mode to avoid getting like 30 notifications an hour.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Mounting system

    Rated 4 out of 5 stars

    Security

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the easiest to set up, but once you do it is pretty good.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Don’t waste your time

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these cameras on Black Friday 2021 I was so excited they quality of the video is awesome and the set up is easy peezy but I couldn’t get them to connect to my WiFi.. I tried and tried and when I tried to contact support you never speak to a live person it support via text with a real person I have the flood light and door bell as well that’s how I know the quality of the video is awesom but I paid 1000$ for a whole set up including the solar panels and for the price I paid I feel like I shouldn’t have been struggling to get the arlo pro 4 camera to connect I do not recommend these cameras due to their connection set up and I returned them although I did keep the flood light and doorbell

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Rachc,

      Thank you for taking the time to share your feedback. We would appreciate the opportunity to work with you to address the concerns you shared above. Please send us an e-mail at askarlo@arlo.com by including a screenshot of this review, your case number, the email address associated with your Arlo account, and your phone number so that our team may follow up with you directly. We appreciate your patience and understanding.

      Thank you,
      Arlo Team arlo_us

  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    No free cloud recording unlike other models

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the camera is excellent. But it seems it does not have cloud recording facility unlike Arlo Pro2 etc. This is huge drawback. One does not expect to be sitting 24x7 to see live streaming of the camera in a normal household. Buying a subscription is not quite economical also. I wish they had the free motion-operated cloud recordings with this model.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great Cameras

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We replaced our old Arlo Pro cameras with the Arlo Pro 4 cameras. These cameras don't need a hub, they connect to Wi-Fi directly. I didn't have any problems connecting the cameras, they work great. The motion sensitivity is way more sensitive, it took a while to get that set, I have my main camera set to 50%. Having an extra battery is great, I just replace the battery in the camera with a freshly charged battery, it takes less than a minute to replace.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Arlo Pro 4 Spotlight Camera

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera is a really good camera and has good audio. Arlo has a good product. However, Arlo's support leave a lot to be desired. It's almost impossible to sync with our wireless WIFI. Arlo needs to update to 5G. Most of my problems was getting my WIFI to recognize the 2.4 system.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Video quality
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great video quality and motion detection.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought these cameras on sale at a great price. These cameras are easy to set up, and provide great video quality during the day and night. Battery life could be better though.

    I would recommend this to a friend
  • Pros mentioned:
    Night vision

    Rated 5 out of 5 stars

    Arlo cameras and the Geek squad

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad pair of guys were awesome. It was well worth the expense to have their help. The cameras can see things from very far away( a lot farther than I thought they would) They seem to be a great quality. I have only had them up a few days but everything looks positive

    I would recommend this to a friend