Customer Ratings & Reviews
- Model:
- VMC4350P-1BYNAS
- |
- SKU:
- 6454736
Customer reviews
Rating 4.2 out of 5 stars with 4653 reviews
(4,653 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers have good things to say about the camera quality, ease of use, and installation of the Pro 4 Spotlight Camera. Many also appreciate the night vision, motion detection, spotlight, and field of view. However, some customers express concerns regarding battery life and connectivity issues. A subscription is also mentioned as a necessity for full functionality.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Battery life
Rated 4 out of 5 stars
The Good the not so good
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice daylight pictures. Night pictures aren’t the greatest. battery life has severely decreased over the last 6 months I’ve had them. Then there’s the pay for the plan. with all due respect if you want to store your image’s/ videos the you may want to consider Wired security systems. Which I’m still thinking about switching to.
I would recommend this to a friend Rated 2 out of 5 stars
Poor product, extreme delay in alerts.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great idea with poor implementation. There is an extreme delay between event and alert received on phone. More than 8 seconds in average. This on a WiFi network with confirmed data transfer rates that support 4K video. The app is also very slow to detect people coming into my walkway. They can climb eight steps undetected, despite a person being clearly visible in the video feed. But no alert is triggered. I am stuck with this purchase, but I definitely do not recommend it as a good product for "home safety". Will it let you know someone walked in front of your home when you are away? Yes, with an extreme delay between event and video being visible on the phone. Also, the best features are hidden behind a monthly subscription paywall. Meaning, if you don't pay every month you lose the benefits of this product. Buy it if you want to be tied to a contract that provides you slow services for something that should be local. Wish I could reconsider this purchase.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi,
Thanks for your review. While having a fast and WiFi connection is important, having a strong connection is equally important. If your notifications are delayed, try to move your cameras closer to the Base Station/SmartHub/router or move your Base Station/SmartHub away from the router.
Please keep in mind that a slight delay is normal behavior because the video is being analyzed by the Arlo Cloud service.
There are ways to optimize motion detection of your cameras detailed here: https://kb.arlo.com/1015583. Get more details about managing motion detection sensitivity here: https://kb.arlo.com/41.
For further help, navigate to Settings > Support in the Arlo App for service options available to you.
Best regards,
Arlo Team
- Pros mentioned:Night vision
Rated 4 out of 5 stars
Decent camera system
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great camera set at a great price ($300). Picture is not as good as my old eufy cameras, but night vision is better. Hate the fact you need a subscription, but want going to spend what others wanted for other 2k or 4k models. Only real complaint is its smart settings, as they are lacking in the ability to customize Alerts and such.
This review is from Arlo - Pro 4 Spotlight Camera Security Bundle - 3 Wire-Free Cameras Indoor/Outdoor 2K with Color Night Vision (12 pieces) - Black
I would recommend this to a friend - Pros mentioned:Night vision, Video quality
Rated 4 out of 5 stars
Nice system, better if you get it on sale.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall very satisfied. Paired perfectly with my Orbi system. One of the cameras required a reset (just hold the button for 5 seconds) before it would read the setup QR Code. Motion detection can sometimes be a little slow to trigger, so you can miss some of the action, but no worse than some of the other battery powered systems i've seen. The video is clear and focused well. Night vision performs well in very dark areas. The spotlight is sufficient for about a 20 ft range, but only directly in front of the camera. The edges of the view get a little dim. Smart detection (Animal, Package, Person) works well, but you can only enable package detection on one camera in a system. Enable animal detection and then disable their alerts on outdoor cameras, to keep your notifications from blowing up because of the neighborhood cats. Sometimes notifications pop up, but when you go to view the captured video is is not there. But that has only happened a few times.
This review is from Arlo - Pro 4 Spotlight Camera, 3 Pack - VMC4350P - White
I would recommend this to a friend - Cons mentioned:Connectivity
Rated 4 out of 5 stars
Great buy
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Using it for around 1.5 years . Good battery life . Use with solar charge in high activity area. Only issue it sometimes looses connectivity and takes lot of time for bringing the live feed.
I would recommend this to a friend - Cons mentioned:Battery life
Rated 4 out of 5 stars
Smart notifications won’t turn off
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty happy with this setup, overall. The only Complaint I have is the battery life and turning off the notification feature doesn’t work. My inside camera is set off by my pets when I leave the house, and I’ve disabled “animal” notifications for that camera, but my phone blows up all day because of them. I could turn the camera off all together, but what’s the point in that. Otherwise I would have given these 5 stars.
I would recommend this to a friend - Pros mentioned:Overall performanceCons mentioned:Battery life
Rated 4 out of 5 stars
Cam
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The battery is lower very fast But the other thing good
I would recommend this to a friend - Pros mentioned:Video qualityCons mentioned:Battery life
Rated 3 out of 5 stars
Great camera, poor battery life
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great cameras as far as the video quality and features. Don’t believe the battery life claims. Even with an activity zone that excludes everything except a small area at the front of my townhouse, I have to replace the battery every week. The camera on the back of the house that rarely has any activity lasts for about 5-6 weeks. Nothing near the 6 months mentioned in the description.
This review is from Arlo - Pro 4 Spotlight Camera Security Bundle - 3 Wire-Free Cameras Indoor/Outdoor 2K with Color Night Vision (12 pieces) - Black
I would recommend this to a friendBrand response from Arlo Team
Posted .Hi Packyderm1, Thank you for providing your feedback, with an active activity zone, the camera will simply alert you for the specified zones versus the motion outside of your selected areas. This means the camera is still actively detecting the unwanted motion therefore the battery may deplete faster if placed in a high traffic area. You might want to try adjusting your sensitivity or camera placement to help with this issue. Regards, Arlo Team
- Pros mentioned:Night vision
Rated 5 out of 5 stars
Arlo Pro 4 with spotlight
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent wireless camera system with spotlights which it makes easy to see in the dark. You can check on your animals or house anywhere in the world with a very easy app on your cell phone! Android or iPhone, this setup is easy for anyone to setup.
I would recommend this to a friend Rated 5 out of 5 stars
Security from Arlo cameras
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love having the cameras up for security. Set up as easy and the view and sound that we receive shows it’s a quality product.
I would recommend this to a friendRated 4 out of 5 stars
Great But Limited Cameras.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great cameras with a big drawback, if you do not have a monthly plan with arlo they lose a ton of settings and options including a major one, saving videos locally which to do so without a plan you would need to buy a separate tool.
This review is from Arlo - Pro 4 Spotlight Camera Security Bundle - 3 Wire-Free Cameras Indoor/Outdoor 2K with Color Night Vision (12 pieces) - Black
I would recommend this to a friend- Pros mentioned:Overall performanceCons mentioned:Battery life
Rated 3 out of 5 stars
Arlo Pro 4
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The battery runs down fast. But overall nice camera
I would recommend this to a friend Rated 5 out of 5 stars
Arlo Pro 4 Cameras
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Clear video and audio - connects to the internet without a smart hub. Easy to access from the app.
I would recommend this to a friend- Pros mentioned:Video quality
Rated 5 out of 5 stars
setup process is incredibly simple
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am a fan of the Arlo Pro 4 cameras, but I find the price of adding more to my existing setup to be a bit steep. The video quality is excellent, and the setup process is incredibly simple. On top of that, the customer service is friendly and supportive. However, I am seeking an alternative solution to storing videos without having to pay for the Arlo fee membership. It seems unreasonable to pay for a service to use my own device when I have already purchased the device itself.
I would recommend this to a friend - Cons mentioned:Battery life
Rated 3 out of 5 stars
Outdoor cameras
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.To start off my unboxing was pretty much just like all the videos they have about it. The color and quality is unbelievable. They are true wireless if you can get wifi signal you can set up the camera. The down hall is the notifications you get throughout your day. I mean 3500 is a bit much you would think. The biggest and only other disappointing is on the videos it says battery can last up to 6 months without charging which is totally false. The best I have been snore to get is 9 days and that’s turning everything to the lowest swings and changing video to black and white. If you want all color video be prepared to change out the batteries every 3-4 days
I would recommend this to a friend - Pros mentioned:Video qualityCons mentioned:Battery life
Rated 5 out of 5 stars
Very satisfied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are loving them. Clear vision, good sound and the alerts are on point. I just wish the batteries would cyst charged longer
I would recommend this to a friend - Pros mentioned:Night vision
Rated 5 out of 5 stars
Arlo is the best!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I added these to my already collection of Arlo cameras at the house. The video in 2k both in daytime and the night vision are incredible! You Get a text alert on your cell phone if the cameras pick up anything!
I would recommend this to a friend - Pros mentioned:Video qualityCons mentioned:Battery life
Rated 5 out of 5 stars
Arlo Pro 4 home security system
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent video quality and battery life once you setup the activity zones. If you don’t set any zones, the battery life will only last a couple weeks being that they’ll be recording now stop in high traffic areas (both inside the house and outside)
I would recommend this to a friend - Pros mentioned:Night vision, Overall performance
Rated 5 out of 5 stars
Always secure
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quick response to movement when armed. Picture quality is crisp and clear. I like the fact that it has a spotlight instead of night vision.
I would recommend this to a friend - Pros mentioned:Night vision, Video quality
Rated 5 out of 5 stars
Great quality camera!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The video quality is fantastic! The color night vision is so nice and the spotlight helps a lot with those dark areas that don’t get light from the the motion light! I would definitely recommend these cameras! They are so easy to set up! And amazing video quality!
This review is from Arlo - Pro 4 Spotlight Camera, 3 Pack - VMC4350P - White
I would recommend this to a friend









