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Customer Ratings & Reviews

Your price for this item is $119.99
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The comparable value price is $599.99

Customer reviews

Rating 4.2 out of 5 stars with 4653 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers have good things to say about the camera quality, ease of use, and installation of the Pro 4 Spotlight Camera. Many also appreciate the night vision, motion detection, spotlight, and field of view. However, some customers express concerns regarding battery life and connectivity issues. A subscription is also mentioned as a necessity for full functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 4,653 reviews
  • Pros mentioned:
    Night vision, Video quality

    Rated 5 out of 5 stars

    Great camera's

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them, easy to install and connect ... Great night vision,sound and quick notifications. This is my second set in 7 yrs...was time to upgrade would differently buy again ...

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good, but could be great...

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, but could be much better. App can be pretty clunky and I hate the subscription. Depending on your activity settings you could be changing batteries every month

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Video quality

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just installed and currently works great video quality is good

    I would recommend this to a friend
  • Pros mentioned:
    Motion detection

    Rated 4 out of 5 stars

    Arlo Pro 4 camera

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I am happy with the product. I had to bring back 1 of the cameras because neither I or the install tech could get the camera to recognize the network. I had no problems swapping it out with BestBuy and the replacement worked great, no problems. I would recommend the solar panels however because cameras are typically located higher up and you don't want to climb ladders to charge the camera. Solar panels work great and will keep your cameras 100% charged. I have a magnolia tree in my front yard and the solar panel can keep the camera charged. The only other suggestion with the camera, if it can tag the motion as vehicle, animal or person it would be nice to only record say people rather than all 3.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to move from the Pro 2’s to these Pro 4’s and it was a great decision. The video quality and features on the newer generation Arlo’s are great. I’m still using the base station from the Pro 2’s with these because I dont want to pay for a subscription so recordings are stored on a USB in caee I have a need for them. Overall great purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Arlo cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I personally like the cameras, they are easy to install. I didn’t give it a 5 stars, because it shows good in black and white at night but it’s kind of fuzzy when it records in color at night.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Video quality

    Rated 5 out of 5 stars

    Cameras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best cameras I have ever owned. Great quality, wide angle and very precise.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Will not buy another arlo!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not purchase these cameras. I previously had the arlo pro 1 and the batteries would not charge so I looked into these. I was told by an employee these were the best deal but I’ve had them for almost 2 months and they are already glitching. The videos don’t want to load, even when connected to Wi-Fi. The battery does not last long, even with minimal activity. Sometimes it doesn’t even pick up activity. (When a car pulls in the drive way) These cameras are not secure, it’s been over the 30 day return period so $400 down the drain. The mounting is also an issue and seems to be a terrible design. They will mount but will only point to the ground so no coverage. To mount the one in the pictures we had to put up an extra board just so it could get the wide area coverage. The magnetic design was 10x easier to use. Do NOT recommend this purchase.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Chase,

      Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291.

      There are multiple ways to optimize the motion detection of your Arlo cameras detailed here: https://kb.arlo.com/1015583 and get more details about managing motion detection sensitivity here: https://kb.arlo.com/41.

      For further assistance with the amount issue you are experiencing, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    No Cords

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a pretty decent camera. Battery life could ve better i only get about two weeks before needing to charge it. Also you will need to buy a plan to get the most out of it.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Cameras are pretty good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameras are very clear. Batteries last about 3 weeks and they’re not in a real high traffic area. Far cry from the 6 months advertised. Disappointed that you only get a short clip, 25 sec, recorded. All in all they’re good enough. I think I need a home base and maybe it will do more. Too bad they’re all out of stock and didn’t come with this bundle.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Great system

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The connection is very easy and the install. The video quality is very good also. I bought a three camera kit and they all had the security key feature but this single camera didn’t. I wish they made all cameras with the security key. Other than that its a good purchase

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Good but not perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Pro 4 is a relatively good security camera system. The quality seems to be good but there are a few things I don't like: To get the full 2K you must subscribe to their paid service. Also, to be able to detect only persons (and not animals or general movement, such as plants blowing in the wind) you must subscribe to the paid service.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Mr. Tran

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very skeptical about this Arlo-wire free Pro 4, Just tried to give it a shot to see how it worked. Got this 3-camera, charger and 4 batteries in a box on sale for $499.99 at local BestBuy Manchester, NH 03103 last week and not sure if it could be well worth for the money to spent. The setup is quick and easy, no brainer and working right out of the box like a champ. Just follow instruction carefully, I really love it and strongly recommended. You got what you paid for and it can be returned in 14 days for whatever reasons without restocking fee. Joey (Manager) is very helpful and he can answer any questions about this store. You’ll be very happy after all.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Video quality

    Rated 5 out of 5 stars

    Big brother is watching

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works amazing. Video quality is pretty solid, but make sure you have decent internet speed

    I would recommend this to a friend
  • Cons mentioned:
    Mounting system

    Rated 4 out of 5 stars

    Great Cameras

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish setup was a little easier, took longer to connect to WiFi than it did to mount them. Overall great cameras but also wish I’d known they come with a monthly subscription after trial.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system for the price. Easy to install and set up and great clarity.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Video quality

    Rated 5 out of 5 stars

    Jessica

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is top notch along with audio that you can hear crisp and clear

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with my upgrade

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgrading from the Arlo Pro 2 set. Amazing amount of clarity, field of view and upgrades in this version. Had to upgrade my Arlo account to keep the videos saved for 30 days instead of the seven days. I immediately added solar panels to the cameras and still have not had to charge the batteries once. Will see how the winter months work with battery life. BBuy had the best prices of all the stores.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Arlo Pro 4

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture on cameras but the batteries crapped out after 2 weeks. Said they should last 6 months! Loved the cameras and video but bad batteries!

    I would recommend this to a friend
  • Pros mentioned:
    Night vision

    Rated 5 out of 5 stars

    Great clarity!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how easy it is to set up this camera system. No wires, no fuss. The app works really well and the playback is super detailed oriented. I also love how each camera has a spot light for night, and you can have it automatically turn on when there is motion detected. Or you can turn on the light just to see what’s going on in the live feed.

    I would recommend this to a friend