Customer Ratings & Reviews

The video quality is second to none. Unfortunately I was told this could work with Apple HomeKit without the hub and that ended up being incorrect. Tough to beat the quality of this unit.

Works amazing! Love the camera system great picture quality and easy to install

Bought this item for my parent's home. They were easy to install, and the app is easy to use. One downfall is that the battery life can only last a few months if it's facing an area that hardly gets any traffic. The camera facing out to the street's battery, needs to be replaced about every 3-4 weeks.

These cameras are great! We bought them before leaving on vacation. We were afraid we might not get them set up and mounted due to time constraints. They were super simple and it took next to no time at all! We have been using them to monitor the house while we’re gone. Great to know all is safe on the home front while enjoying vacation.

I purchased and set up then discovered I needed an internet extender, when re-setting up I lost my free trial to review videos and was asked to provide a ARLO SMART SERVICE CODE located on your receipt! Really, then why didn’t Best Buy put one on there? So you mean to tell me all the brains combined didn’t realize this was a problem, well not for the range extender company because their instructions Read, if you have already set up your device, re-setting could remove any perks previously provided as a new service. Well, that’s okay because I BELIVED IT WOULD BE EASY TO RE-Initiate. DUH

Awesome cameras. You do need to purchase the subscription to get the most value. One thing that could improve…even though I changed the settings to only record for vehicles and people, it still records every small movement it catches (animals, trees moving from the breeze, etc). This makes the battery run out faster. But overall the video quality is great and the app is easy to use.

Video quality is nice and clear. You can also hear voice conversations clearly. Night vision is also very good. Overall satisified with this purchase

An upgrade from the pro 3s, not habing to use a modem/base station is much more convenient. Sound quality is alright, too much interference with it being connected directly to the internet. Image is clear.

Camera quality is good, the battery life is lackluster.

Easy to set up and install. The cameras does not come with a charging cord so you have to remove the battery to charge them in the double stand alone chargers. Also you have to use a special allen head tool to open the cameras to remove the batteries for charging. Apparently you can’t use the magnetic charge cord that comes with the Pro 2 to charge the Pro 4. This makes charging the batteries time consuming. Apparently you can buy a separate charging cord that will work, but for what you pay for these cameras it should be included. Another issue is trying to contact customer service with Arlo is a waste of time. You can’t talk to a person to answer questions. You have a list of frequently asked questions to chose from. Then cameras work, but if you have a problem you have to search the Internet to try and get an answer.

Very good quality picture, easy to install and program to your phone and ipad , price for the the set is very cheap.

The Arlo Pro 4 cameras were easy to set up. But you must have strong wireless signal to reach each camera. 2k video is great and geofencing works well.

These Arlo cameras work great. Helped us keep an eye on things while we were south for the winter. The charger is easy to use.

Great system. The picture is very good. You can hear what’s happening and speak to whoever is there. The LED light that comes on at night when there is motion is surprisingly bright. Also like that the alerts will say whether it’s a person or an animal. Still trying to figure out how cameras can be viewed on two phones at same time on the account. Hep Site is good, but if wife logs in to view, I’m automatically logged out. Not a big issue and one I’ll figure out. For the money we’ll worth it. Certainly beat having a security company charge $1500 to put in three cameras!

Would have given these cameras a 5 star, but the batteries that came with it and the extra set I purchased would not hold a significant charge. Best Buy should keep batteries on hand and ones that hold their charge.

Great cameras, a little slow, but over all great !!

Pros: wireless, easy to connect to your WiFi, easy to install, one extra battery, easy to swap out battery. Cons: Quality regarding picture is average and the live video feed can some times have an lengthy delay.

Great pics and movies. Big delays on audio communication so it’s frustrating to communicate with the subject. Besides that, very satisfied with the purchase.

This Arlo 4 camera was easy to set up and has great video quality. No issues at all.

Really nice upgrade from my Pro 2 models. Width of view is much better and quality of video is big improvement. I actually have the white set instead of black. Hoping the white color will be less absorbing of the hot sun. I added the solar chargers and so far haven't had to pull them down to charge. BB had the best prices on this set.