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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 4653 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers have good things to say about the camera quality, ease of use, and installation of the Pro 4 Spotlight Camera. Many also appreciate the night vision, motion detection, spotlight, and field of view. However, some customers express concerns regarding battery life and connectivity issues. A subscription is also mentioned as a necessity for full functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 4,653 reviews
  • Rated 4 out of 5 stars

    Relatively easy setup.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Relatively easy to set up. Instructions were sparse but adequate, mostly intuitive. Need some tech support, but haven’t called in yet. System is operational from start up, just can’t yet share all cameras.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    ARLO

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I easy to use, great video quality and a terrific app!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safe

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OK so these cameras are awesome. They have a great picture I can see everything clearly and I love being able to see who’s at my front door before I answer it. I can watch my kiddos on it in the front yard and even my pets walking around, provides me with security, knowing all of my family is safe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality and ease of use are worth the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently converted all my security cameras to Arlo. The old system I used, Q-See, was great but the company no longer exists and you can't buy replacement parts. The install of five cameras took less than an hour to setup and install. The cameras come with the security mounts already attached so no need to buy extra mounts. Well worth the money spent for a much better system.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great Cameras

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had Wyze cams before, hit and miss with reliability. Then Wyze backed me into a corner to pay for service. Arlo cams are awesome, color, light, reliable, wireless. I’ll pay for Arlo’s service, its top notch. The app is easy to use and we love the system. We added the wireless doorbell too. Good stuff.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Easy setup easy use

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this camera bundles. We set it up so easily without needing much help. However, battery has to be changed more often than we expected

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great but batteries die quickly

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves these for the security set up, we even saw some random people walking through our yard to put door!! however I have noticed the batteries don’t last but a couple days. Would also be nice if they allowed multiple people to be loved in at one time

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Video quality

    Rated 5 out of 5 stars

    Ron

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wotks great the wifi range is decent. The video quality really good.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Arlo pro 4

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked your system for capturing people, animals, packages, the one that you can activate an alarm from your cell phone or simply that by clicking on your cell phone you can talk on camera, the battery has already been two weeks and is great, good performance and good video quality both during the day and at night, I'm happy with this choice, and the best thing is that it's not magnetic, so it doesn't get stolen

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Video quality

    Rated 5 out of 5 stars

    Highly Recommend!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great camera system. Would buy again. Had for a month already. Quality is great.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    BATTERY LIFE SUCKS !

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good product but I wish they didn't claim a battery life of 6 months cause I have fairly brand new setup and the battery still goes out almost every month ! Other than that, pretty good !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, very reliable. Very easy to use. I would recommended this product.

    I would recommend this to a friend
  • Pros mentioned:
    Night vision

    Rated 5 out of 5 stars

    Arlo pro 4

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good camera. Love it Reliable and clear at night

    I would recommend this to a friend
  • Pros mentioned:
    Night vision

    Rated 4 out of 5 stars

    They're great...but.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the arlo products have have bought multiple cameras. These ones are great, only issue is if you lose the very tiny key you are out of luck. You cant get help from their customer service and you get the run around from Best Buy Total Tech support.

    I would recommend this to a friend
  • Pros mentioned:
    Motion detection, Overall performance

    Rated 5 out of 5 stars

    Arlo

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    has a great picture and zoom. I like the light feature when motion is detected

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    If only the app had a better design

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is awesome about this camera. Quality for video and audio is crisp. Only complaint is the app UI/UX. I wish i can scrub through the recordings like my nest camera.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful cameras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera's, easy to set-up. It is very clear pictures.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Arlo cameras

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Arlo cameras. They give me peace of mind.?work great.. would have Given 5 stars except Arlo camera don’t make a sound when notifying!

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Camera System

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cameras and quality is amazing. Easy to install and hook up through the app. The talk through camera feature is great for deliveries when I’m not home.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Arlo Pro 4

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is horrible!! unless nothing Activates it. Smart notifications don’t work, I turned settings ( vehicles motion) off and they still activates camera. Also if you don’t sign up for their subscription you can’t view videos! The security screw on camera was stripped so I reached out to Arlo to replace but they kept sending wrong part after I sent pic of stripped screw, so I just gave up!

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi,

      Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. We also want to let you know there are some features that are still available without an Arlo Subscription. You can read more about it here: https://kb.arlo.com/000062312.

      For further assistance on all other issues mentioned, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us