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Customer Ratings & Reviews

Your price for this item is $119.99
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The comparable value price is $599.99

Customer reviews

Rating 4.2 out of 5 stars with 4653 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers have good things to say about the camera quality, ease of use, and installation of the Pro 4 Spotlight Camera. Many also appreciate the night vision, motion detection, spotlight, and field of view. However, some customers express concerns regarding battery life and connectivity issues. A subscription is also mentioned as a necessity for full functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 4,653 reviews
  • Rated 5 out of 5 stars

    Great Cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Changed out our old Arlo cameras and these are so much better. They track, they truly recognize animals versus human, etc. The quality could be better when zooming in but for the price and being wireless I cannot complain at all. Kudos to Arlo!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Arlo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with the product but, I am still trying to get used to using them.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product as advertised. Good picture. Easy to install

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Great security camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, wireless and easy set up. Great quality HD video. App is compatible to almost all electronic devices. Fast charging and long life battery. The best security camera for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Video quality

    Rated 5 out of 5 stars

    Camara

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it pictures recording clearly fast and sound clear to

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Arlo pro 4

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had the older model Arlo… and the new Arlo pro 4 are a great improvement. Better quality. Clearer images. We also purchased the solar panel and looking forward to purchasing more solar panels.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Nice Cameras - Terrible Battery Life

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had high hopes for this product based on all the reviews I'd read. And the truth is, the cameras are nice, with a decent set of features - a 4- to 5-star set of features. However... I will never purchase them again, nor any other product made by Arlo. Battery life is abysmal. In fact, it is bad enough that I've come to consider the cameras barely a 1-star product. I have four Arlo Pro 4 cameras deployed. I have a complete set of spare batteries for the cameras. I find myself swapping batteries every 3-7 days to keep these cameras functional. I've turned off the spotlights, turned off sound, made sure both camera and base station firmware was up to date, and generally done just about everything else recommended to "extend" battery life, all without noticeable improvement. Is poor battery life the result of user error? You decide. Prior to retiring, I was a systems engineer for a telecommunications company, so spent a good deal of my career working with technology, including hands-on troubleshooting of every sort of problem you might imagine, inclusive of power-related problems. As for batteries and battery life, I've used lithium battery technology for years, in household gadgets, cell phones - you name it. I've even retrofitted an older RV for use with lithium batteries. I'm that guy whose cell phone battery still works 2-3 years after everyone else has replaced their battery or phone. And yet, Arlo Pro 4 battery life has defeated my every effort at resolution. There is one piece of advice I have not tried, and that is to separate cameras from one another. That is difficult to do in my case. What I can tell you is that these cameras replaced those of another manufacturer (whose battery life actually delivered months at a stretch in the middle of Alaskan winter conditions) - the Arlo cameras are actually futher apart that the cameras they replaced. If Arlo has a solution to achieve something closer to the "up to 6 months" of battery life it advertises, I'd love to hear it. Just sayin' I don't know how Arlo earned the reputation it has, but in my opinion, bad battery life offsets any and every plus their products might otherwise have going for them. If I'd thought to google "Arlo battery life" before purchasing, I'd have realized this was a widespread and widely reported issue, and one without any advertised fix. Bottom line: your mileage may vary, but I wouldn't recommend buying Arlo Pro 4 unless you happen to enjoy hauling the stepladder out every few days to swap batteries.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi,

      We want to work with you to address the concern you shared about your Arlo Pro 4's battery life. Please send us an e-mail at askarlo@arlo.com with a screenshot of this review, the email address associated with your Arlo account, and your phone number so our team can follow up with you. We appreciate your understanding.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Highly recommend Arlo cameras!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arlos are a great camera - we upgraded from the original Arlo we bought years ago to these - are also going to buy the solar panels (we have these at our business with panels as well). Highly recommend Arlo!

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Very easy to set up and clear videos.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The videos are very clear. Very easy to set up. Just learning how to set setting for longest battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very clear picture.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the Arlo Pro 4. There were a few glitches setting it up and I had to have my son come over and do that. He had just purchased an Arlo Pro 3, so he breezed through the glitches. Very clear picture and I'm very happy with the width of the camera view. So far, it's only showed us squirrels in the yard. But it's doing what I paid for. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Video quality
    Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Poor battery- inconsistent.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera quality is good. Good image and easy to set up. My biggest complaint is customer service and battery life. Have to change the battery all the time. Battery life varies as well for no reason. I can replace all four of my camera batteries and one will drain in a day. Customer service did not help at all. I would go with a different camera system unfortunately already installed.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi,

      Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you and we will ensure to improve on your customer service experience.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love Arlo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cameras were easy to set up and work great. Do yourself a favor and get the solar charger too, it works great and saves you from having to charge the battery.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Camera

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really like these cameras work really well. battery last a long timee.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great Cameras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cameras are perfect. Easy set up and clear images. It detects if the movement is from a human or vehicle, which is great. I highly recommend as this is a great package!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good wireless outdoor camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery outdoor camera. Visual quality is outstanding. And zooming in still quality picture. But downfall is the life of the battery. And you, can not do 24/7 which stinks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as advertised

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this setup when it was on sale for $199.99. Installation & setup was extremely easy. I would highly recommend. Works perfectly with my Arlo doorbell camera.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Video quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, great picture and sound. No wires to deal with

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Slightly less than just ehh…..

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s just Ehh….. The cameras are either way too sensitive or not sensitive enough, the video quality is so-so to poor and unless you subscribe to their monthly service. The feed is laggy and it takes a while to make the initial connection. The only thing you end up with after the trial is real time imaging. There is no more history. There is no more adjusting the motion zones, so anything that gets anywhere near the cameras view sets it off. Think of it as a delayed bait and switch. They are ALMOST worth the $400+ for 3 cameras until the trial subscription runs out. For the monthly cost of the subscription you can pretty much get an entire security system with cameras, electronic doorbell, etc from one of the alarm companies. E we are disappointed enough that we’re going to remove them and buy from a reputable company.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Austin Martin,

      Thanks for your review. We have many affordable subscriptions available you can read about here: https://kb.arlo.com/88.

      If you are getting notifications for all motion, we suggest either reducing motion sensitivity or creating activity zones. Please read this article :https://kb.arlo.com/1001908. For further help, navigate to Settings > Support in the Arlo App for service options.

      We appreciate your support.

      Best regards,
      Arlo Team
      arlo_us

  • Rated 5 out of 5 stars

    Good deal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great choice when it comes to camera easy installation extra batteries charger cant beat the price a google cam id ghe same price ss these and way better application for mry phone 12 bucs a month subscription and solar chargers available as well

    I would recommend this to a friend
  • Pros mentioned:
    Video quality
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good, but expensive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great cameras that are easy to mount and offer good audio and video quality. I have found the battery life to be less than advertised, but they are otherwise excellent from a hardware standpoint. The geofencing is amazingly precise. The app is good but could be improved... the top of the wish list would be more granular control over the notifications. The app does integrate well with other Arlo products (the doorbell, in my case).

    I would recommend this to a friend