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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 4653 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers express satisfaction with the Pro 4 Spotlight Camera Security Bundle's overall performance, video quality, night vision, and motion detection capabilities. However, some customers have expressed concerns about the product's battery life and connectivity. Additionally, a few customers have mentioned issues with the mounting system and response time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 4,653 reviews
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Don't believe the hype

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this thinking it would be the Goldy Locks solution to my outdoor camera needs. I didn't have power and/or ethernet in every location, and I needed to deploy a solution relatively quickly. It is picked as a favorite by many reviewers, and with a higher resolution than many other WIFI cameras, I figured it would be a safe pick. I was shocked at how poorly the Arlo Pro 4 cameras performed. I tried them in many locations both inside and outside the house. The Arlo cameras self-reported a strong network connection, so you can't blame my network. So I quickly bought a set of Ring Stickup cameras, and a Wyze v3 camera. I set the cameras side by side in various locations. The Arlo Pro 4 cameras were consistently the worst performers. While it took 4 seconds or less to connect to the Ring and Wyze cameras, it consistently took over 8 seconds to connect to the Arlo Pro 4 cameras, and oftentimes much more. And the reward for waiting that long to connect? An image that was grainier than the Ring and Wyze cameras despite the fact that at 2K resolution the Arlo should be much sharper. Bottom line -- don't automatically believe the reviews. If you want to try these out, leave yourself plenty of time to return them and start over with something else if they're not working for you.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Thank you for taking the time to share your feedback. We would appreciate the opportunity to work with you to address the concerns you shared above. Please send us an e-mail at askarlo@arlo.com and please provide a copy of your review and include your case number (if applicable), email address associated with your Arlo account and your phone number. We look forward to hearing from you. Regards, Arlo Team arlo_us

  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Good camera; poor security cover design

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera are good; Security covers really don’t work.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Superior Performance

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ARLO pro camera is superior in many applications. The picture quality is excellent addition features to capture people, packages, and license plates is excellent. I highly recommend this ARLO pro 4.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Super Easy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to setup, great clarity on the cameras. I only had to buy one accessory (solar panel) for the one that faces the street because its battery life is depleted more due to more notifications.

    I would recommend this to a friend
  • Cons mentioned:
    Mounting system

    Rated 4 out of 5 stars

    Set up ....

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased because I have them in my vacation home. Ran into some trouble with one of the cameras, but set up was otherwise pretty simple.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Don't buy Arlo. It's just junk now.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let's start with camera quality. Middling at best. With 2k recording at best video quality, it's mangnally better than my old Pro 2. You won't be able to read license plates or get a good face past 6 feet. At this rate, I don't see the point of 2k at all. And if you want to enjoy 2k at best video quality, you will be changing and charging batteries every week and an half with areas of moderate residential pedestrian traffic. Higher volume areas would likely not last the week. Plug it in or get a solar panel, at an additional charge (keep in mind they many people report that the solar panel only slows the power drain, so you would still be swapping batteries). The app is buggy and the cameras will sometimes not turn on for live viewing or for positioning setup. Doesn't see to affect motion recording. These new cameras DO NOT have a free recording period like the older Pro 2. I was not aware of this but that was my fault for not reading the fine print closely enough. You get a free trial on the premium service but you will have to pay up if you want to do any recording afterwards. They offer some nice discounts, like 50 precent off, and bombard you with ads in the app to buy the service... But the sale doesn't apply to the annually price as that is already "discounted". Look, you can call it a "discount" if you want to but I consider the base rate the normal price, either monthly or annually. The sale price is on the monthly rate for 3 months after which you pay full price. The company is betting that you would forget about the monthly charge, seems rather dishonest to me. All of this has me regretting my purchase. I can't return them anymore so I'll use them for another year (with my super "discounted" premium service rate of $120+tax) then i will be sell them off second hand and get a better system. I wish I did more research because these cameras and the service is absolutely junk.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Harry,

      We appreciate you writing and for taking the time to share your experience.

      To improve picture quality on your Arlo cameras, read here: https://kb.arlo.com/1179147. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.

      Thank you for your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Decent camera but battery drains quickly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cameras are fine. They generally work well and if they are in a low traffic area the battery seems to last a month or two. In a higher traffic area like a construction site even with limited alerts they seem to last about a week max.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Very easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install and operate. Battery life is at 95% after two months. Night vision and recording is very good. To view live camera takes about 30/45 seconds to connect.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Arlo pro 4 security cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice for outdoor cameras, set up was easy and fairy fast. The quality and the view fueld is great. The app works extremely well and is user friendly. Definitely worth the time and money. I would certainly buy these again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good battery life & up close view

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cameras do great, but if you try to zoom in the images are blurry which is why I can not give them a 5 star. These cameras are designed better than the older basic edition Arlo cameras. I love how these ones charge compared to the old ones as well and so far the battery life seems to last longer in these ones

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Owner at Doc Holl Trailers

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameras are working good but the batteries are not staying charged as long as they should. I have taken some back and Had them replaced also

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Smart Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Highly recommend. Only problem is the battery life. Won’t last long if it detects lots of motion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of the best cameras

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product and super easy set up. Ended up buying more accessories for it and it was not difficult to add or use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best cameras on the market

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cameras hands down are the best. This is my second time purchasing them (upgraded model) the view and picture are crystal clear no delays and can view multiple rooms at once. Easy to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them!!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love them! Very reliable, easy to install and have great features, I love that I can talk to people through them! They definitely provide me a peace of mind when I'm home and away! highly recommend!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Update

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Its my second time purchasing. I also have then first generation, the Pro. I was just,updating my cameras.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Arlo Camera and solar panel

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First one delivered, did not charge. Geek Squad came, checked camera and the solar panel. Took both, returned next day. all working good. Enjoy the camera without running electric. Will be buying another one soon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    camrias

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing camrias battery life is awesome bout this product a month agai and still dont need to change the rechargable batterys. 1000% happy

    I would recommend this to a friend
  • Pros mentioned:
    Video quality
    Cons mentioned:
    Battery life, Connectivity

    Rated 3 out of 5 stars

    I expected more from them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 4 security cameras: installation is easy ✅ good image quality ✅ motion sensors work fine ✅ night light fine ✅ The audio sound from the microphone is very low ❌ one of the cameras is connected and disconnected very often ❌ the battery life is very short ❌ the app software is not very nice ❌.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hello Carlos,

      Thanks for sharing your feedback about your Arlo Pro 4 experience. To help check the setup and settings of your camera system and ensure that they are configured to work as expected, please contact Arlo Support Team at https://www.arlo.com/en-us/support/contact.aspx.

      We look forward to hearing from you.

      Regards,
      Arlo Team
      ^RM arlo_us

  • Rated 5 out of 5 stars

    Alro camera

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    App is easy to use, canera installation was quick and batteries seem to last a good while. Will need to adjust the setting as these camera pick up everything. Extremely please with thus purchase

    I would recommend this to a friend