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Customer Ratings & Reviews

Your price for this item is $119.99
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The comparable value price is $599.99

Customer reviews

Rating 4.2 out of 5 stars with 4653 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers express satisfaction with the Pro 4 Spotlight Camera Security Bundle's overall performance, video quality, night vision, and motion detection capabilities. However, some customers have expressed concerns about the product's battery life and connectivity. Additionally, a few customers have mentioned issues with the mounting system and response time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 4,653 reviews
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Arlo camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the camera. Don’t like how often the batter needs to be recharged. One of the cameras needed to be recharged within 4 days of use. I have since adjusted the notification for motion on camera but battery still goes down daily quick. Wish battery life would last longer.

    I would recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hello Jake,

      Thank you for taking the time in writing your feedback about your Arlo Pro 4 camera experience. We want to mention that the battery life of your Arlo Pro 4 camera approximately lasts up to 6 months with average use. For tips on how you can extend its battery life, please check this article : https://kb.arlo.com/291/.

      If you need further assistance, contact Arlo Support Team at https://www.arlo.com/en-us/support/contact.aspx.

      Regards,
      Arlo Team
      ^RM arlo_us

  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Do a great job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and great video quality. Definitely a must have for anyone needing cameras and don’t want to run wire.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Arlo Pro 4 Spotlight: Bad Spotlight

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase this Arlo Pro 4 with spotlight on 12/18/22. The spotlight no longer works properly. It hardly gives off light. Otherwise, it the daytime, the camera works as designed-clear picture.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Jimbo,

      Thanks for sharing your review. We like to learn more about the Arlo spotlight concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Cameras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has good quality picture. The negative thing is always a few seconds behind behind. It has great speaker. They were easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 1 out of 5 stars

    Beware. This "Exclusive" kit has MAJOR limitations

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After two weeks of extreme frustration, I'm writing this to help others. This "exclusive" Best Buy kit comes with "security mounts" that do not: a) swivel past approx 45 degrees for proper positioning; b) come off the camera (properly); or b) allow swap out to other mounts (magnetic, swivel, etc.). This means your ONLY option is basically a very simple angle adjustment - or - adding a huge "ceiling mount" (optional add-on) that gives a little more flexibility for ceiling locations. Otherwise, stay away from this kit. There is nothing in the documentation that explains this. The Arlo support isn't great so getting this figured out was awful. The cameras themselves are very good...just don't buy this kit without understanding the major limitation.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hello,

      Thank you for taking the time to write your experience. Your feedback helps us to get improve our services. We'll share your feedback to the relevant team. We appreciate your understanding.

      Best regards,
      Arlo Team arlo_us

  • Rated 5 out of 5 stars

    CasaViedoEyes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My equipment very reliable when out of town and get service clearly

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love this system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this system. They work great. I bought the solar charging system with these. I highly recommend this to make it easier and able to work while I travel.

    I would recommend this to a friend
  • Cons mentioned:
    Mounting system

    Rated 3 out of 5 stars

    Good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t give an honest opinion because I didn’t install these decided to go with ring. I didn’t like the way the cameras mounted

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo Pro 4

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value, great price. The cameras have very good resolution. Very easy to set up. Had a problem with camera and it was replaced right away. Total winner.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 2 out of 5 stars

    Cannot get more than one camera connected.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first glance, they are well made. The combo was nice. When they work, they work good. Customer support is very hard to navigate. I purchased the year long support that is next to useless. Each time i get a different representative that tells me to do something different. So far, i have 1 out of 3 cameras working.. and in told to call my wifi provider! Ridiculous. I will never buy from Best Buy. They are also useless.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi

      Thanks for sharing your review. We like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good deal on great cameras! Great for single home use!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Video quality

    Rated 5 out of 5 stars

    Arlo Pro 4 Spotlight Camera works great!!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded to this Arlo Pro 4 Spotlight Camera from the Arlo Pro and separate Arlo Lights. I've been waiting for Arlo to combine the camera/light into one and it works great. Less cords, less devices to mount, and the video is outstanding. Also has some all the latest updates and features that we have been asking for.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Surveillance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The arlo cameras have been a great addition to my shops security.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are really great cameras an addition to our others

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Video quality

    Rated 4 out of 5 stars

    Honest Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and video quality is fine. Power cables and mounts are too expensive (as is the camera) but good quality. App is a little slow to respond. Nice that no hub is required! Overall this is an easy solution for security.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to instal, easy to use. I don’t know how I got along without them!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Arlo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A Nice camera set easy to set up Good clear picture

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good cameras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality picture during the day. Not so good at night. Not even with the spotlight. I turned the spotlight off to keep it on regular night vision because there is a better picture. Not the best but ok. If you have a lot of traffic where the camera is your battery will die within 2 to 3 days. I have a camera where there is not much traffic and the battery has lasted 3 weeks. I do like the view during the day. The zoom works but I cannot read a license plate number unless it around 5 feet away from the camera. Very blurry with the zoom. I still recommend these camera to whoever is looking into cameras. When using the 2 way talking you have to be very close to the camera. They can hear you but you can’t hear them unless they are talking with a loud voice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best In Class

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product easy to Install and have a great sense of security… It was definitely the best in class for outdoor monitoring of our home 24/7 5 Stars Happy Homeowner

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Please buy !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these cameras show absolutely amazing . I’m very surprise of the quality and price

    I would recommend this to a friend