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Customer Ratings & Reviews

Your price for this item is $119.99
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The comparable value price is $599.99

Customer reviews

Rating 4.2 out of 5 stars with 4653 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers express satisfaction with the Pro 4 Spotlight Camera Security Bundle's overall performance, video quality, night vision, and motion detection capabilities. However, some customers have expressed concerns about the product's battery life and connectivity. Additionally, a few customers have mentioned issues with the mounting system and response time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 92 Showing 1,821-1,840 of 4,653 reviews
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Arlo pro 4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy set up. Videos are clear and it has motion tracking, which is a great feature. We also bought the wired video door bell, the only issue is that the doorbell ring(inside my home) does not work. Many chats and phone calls with them, it seems like a common problem. They are supposedly sending me a new motor piece, it’s been 3 weeks. Also you need a subscription service, since the hub doesn’t work with the Pro 4. Other than that, we love it.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality
    Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Horrendous battery life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 3 Pro 4’s to replace some aging Pro 2 cameras. I was looking for better resolution, the spotlight feature, and much better battery life. After a month, I can tell you the image quality is great and the spotlight feature is handy. The battery life, quoted at 6 months, is a total lie. I realize the battery life is an estimate under perfect conditions. I was hoping for 3-4 months at least. All 3 Pro 4’s I have are in low traffic areas. I have the activity zones limited and the spotlight feature limited. All 3 units have never achieved more than 3 weeks before going dead. I have tried everything to increase battery life, but 3 week seems like the max. My 2+ year old Pro 2’s last longer. The Pro 2’s are going back up and the Pro 4’s are coming down. Don’t believe the hype. Unless you have these connected to power full time, they are useless.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi,

      Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Video quality
    Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Great imaging, horrendous battery life

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 3 Pro 4’s to replace some aging Pro 2 cameras. I was looking for better resolution, the spotlight feature, and much better battery life. After a month, I can tell you the image quality is great and the spotlight feature is handy. The battery life, quoted at 6 months, is a total lie. I realize the battery life is an estimate under perfect conditions. I was hoping for 3-4 months at least. All 3 Pro 4’s I have are in low traffic areas. I have the activity zones limited and the spotlight feature limited. All 3 units have never achieved more than 3 weeks before going dead. I have tried everything to increase battery life, but 3 week seems like the max. My 2+ year old Pro 2’s last longer. The Pro 2’s are going back up and the Pro 4’s are coming down. Don’t believe the hype. Unless you have these connected to power full time, they are useless.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi,

      Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Night vision

    Rated 5 out of 5 stars

    Trustful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sistem. Night vision is amazing. I recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Arlo cameras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery life. Easy install. Good picture quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo is pretty good equipment

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arlo always has a pretty fair product. I still have a few from 5 years ago going strong. The range is good too. Just get the solar panels for them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing cameras

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing cameras I own 16 of them all over my property . Two cameras on WiFi have 2 bars from 160 yards away. Goes down to 1 bar on windy days but very impressed

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Arlo pro 4

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and works great I love my new cameras.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Easy to use way to keep an eye on things

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and easy install. App and items work great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy, very good camera, very clear picture

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good, but improvements can be made

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup is fairly simple. The quality of the cameras are decent with a strong connection, however, the sound and visual fidelity starts to drop significantly if the signal is anything but full. The battery life is not the best, mine discharge completely within 2 weeks with moderate use. For the price I expected a little more, but hopefully these issues can be fixed with a software update.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than I expected. Price was reasonable. Easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Arlo and the Sun

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the quality and sound of the video the only thing that I don't like is that the battery doesn't last for six months as stated by the company. I had to invest in solar panels so I don't have to worry about charging the batteries.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not goid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unstable. Cannot charge batteries. Customer service polite yet mostly useless.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Love them!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them!!! They have a great quality day or night.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    King

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best camera on the market quality is flawless easy install

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Could do better linking

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need better instructions on linking with older Arlo’s. Wish they stuck with same batteries. Need geek squad to help

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Airfleming,

      Thanks for sharing your review. For further assistance on addressing the concerns you have shared above, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Rated 5 out of 5 stars

    Great bundle value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it on sale at 399.99. I also own the Arlo Pro 2. Love that this has the built in spotlight and comes with the battery charger and spare battery. Best Buy recently dropped the price another $50 and I was able to contact them for a price match, receiving the difference as credit to my original payment method. Service A++!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Arlo products

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought some new Arlo Security products. Goo dservice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good camera system for all angles of your home will recommend to anyone

    I would recommend this to a friend