Customer Ratings & Reviews

happy with the Arlo cameras, they seem to be doing well.

Amazing! Easy to install and the video clarity is perfect!

I was pleasantly surprised at the resolution and how large the viewing field was. I’m very happy with my purchase

I have both Arlo Pro 4 and 5s cameras, and within the last few months, every single one of them started experience extreme battery depletion within a week! I used to get anywhere from 1.5 to 2 months on a single charge. 3 cameras are only 1 year old; 3 are 1.5 years old, 3 are about 2 years old. My theory is a firmware update was pushed and is causing this problem. Its the only reasonable explanation that all 9 cameras of different ages would suddenly not last a week! At $50 each, its asking lot to have to already replace 9 batteries. Even if I did, I suspect it won't fix the problem. Besides this problem, the app is basically basic. With the money I'm paying for the subscription service, the app should have a lot more capabilities, especially more automation than offered currently.

Added newest model to our Arlo network. With the addition, was an update to the software. So far, so good. New software has new interface, and much less connection issues.

Great and super clear!! Love this would recommend to anyone

Arlo Wi-Fi cameras are great! Clear video, great audio and appropriate sensitivity to movement. Love that I can add on!!

Video quality and battery life are both excellent. I have no complaints

Customer of Arlo for 7.5 yrs. Started from Arlo Pro, then Pro 3 and Arlo Pro 5 The best is Arlo Pro 5. Clear resolution

Exactly was the security I’ll look very efficient and sheap

Great product seamless integration with base station

These cameras work great and were easy to install… highly recommend these for your security needs!

The cameras are better built than our original ones however had to call for assistance for installation. The app is not very user friendly.

The Arlo system is useless if you don't want to continue paying a subscription year after year. You cannot access any video recordings, which is the whole point of a security system! I also own a previous gen Arlo with a base station and it works well. Arlo completely messed this up in order to get more money through the subscription. If you don't mind paying $150/year, then the camera quality and features are very good.

I love all the AI features and the fact that i get a 10% discount on my jome owners insurance.

Awesome customer service, employees very friendly and the store is very neat and clean

Perfect item works great with no problems and easy to install

The Image is crispier than the essentials. And they see more sturdy than the other ones..

When the cameras work, they work great. One of the 3 cameras had a defective Night Mode that kept switching the IR off and on rapidly and continuously. Arlo tech support initially kept throwing FAQ responses to me. When I was finally able to send them a video of what the camera was doing, they escalated my case to the next tier. All that tier did was send me request after request for updates on my email account; they kept telling me it was an incorrect email address. They wouldn't help me until I told them I was returning the cameras for a refund. All of a sudden my email account was now "active" but my cameras were offline. Well yeah, I already boxed them up for the return. They wasted many hours of my time. It felt like they just wanted to get rid of me. Well, they succeeded.

I bought this this camera so I can view it on my phone or tablet. I have two other cameras that I do so. But this camera requires a subscription to do so. They give you a trial of seeing your videos until you can't return the camera. Then you are no longer able to view your videos or return the camera. Trying to force you to buy a subscription. This company was not like that before. I will never buy from this company ever again. One word I would describe them is DECEPTIVE.