Customers enjoy the Pro 5S 2K Indoor/Outdoor Wireless Spotlight Security Camera's excellent video quality, long battery life, and ease of use. The camera's night vision and wireless capabilities also receive positive feedback, with many praising the simple setup process and effective motion detection. The built-in spotlight is a frequently cited advantage. While some users suggest improvements to the app, the overall customer experience appears positive.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 164 reviews
Rated 5 out of 5 stars
This camera is a must buy!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Amazing! Easy to install and the video clarity is perfect!
I would recommend this to a friend
Rated 5 out of 5 stars
Fine security camera
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I had experience with other camera, but Arlo surprised me with quality . The videos are clear and love that I could speak through from the app. That is definitely a must have security camera.
I would recommend this to a friend
Rated 4 out of 5 stars
New Arlo, Software, Dashboard, If on Old Version
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Added newest model to our Arlo network. With the addition, was an update to the software. So far, so good. New software has new interface, and much less connection issues.
I would recommend this to a friend
Rated 5 out of 5 stars
Arlo review
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love my Arlo system and every time I stop in Best Buy I receive excellent customer service.
I would recommend this to a friend
Rated 5 out of 5 stars
Great camera!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This camera was extremely easy to set up. It connected to the app within seconds and I’m also very impressed with the image quality! Definitely exceeded my expectations!
I would recommend this to a friend
Rated 1 out of 5 stars
Forced subscription
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this this camera so I can view it on my phone or tablet. I have two other cameras that I do so. But this camera requires a subscription to do so. They give you a trial of seeing your videos until you can't return the camera. Then you are no longer able to view your videos or return the camera. Trying to force you to buy a subscription. This company was not like that before. I will never buy from this company ever again. One word I would describe them is DECEPTIVE.
No, I would not recommend this to a friend
Brand response from Arlo Team
Posted .
Hi
Thanks for sharing your review. We would like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.
We appreciate your patience and understanding.
Best regards, Arlo Team
Rated 5 out of 5 stars
Excellent Camera
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent camera added to my home. Clear picture, easy to pair with other cameras, and easy to mount.
I would recommend this to a friend
Rated 4 out of 5 stars
Camera
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I hope there are no problems. I had been having problems since the 1st cameras were installed. They were switched out twice and now seem to work.
No, I would not recommend this to a friend
Rated 5 out of 5 stars
Great camera
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I loved this camera. We love that it’s wireless. Great quality and the video quality is great.
I would recommend this to a friend
Rated 4 out of 5 stars
Arlo Pro 5S security camera
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Camera works good. Does need the solar panel if the camera is placed in an area with a lot of motion. The batteries don't last that long.
I would recommend this to a friend
Rated 4 out of 5 stars
Smile
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The reviews so far are spot on! I’ve been looking for something similar for awhile and I’ll let ya guys know later of my final thoughts in a few months
I would recommend this to a friend
Rated 5 out of 5 stars
Good camera, but trying to accessorize is challeng
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good quality picture and long lasting charge. Have 8 Arlo cameras. Do wish Arlo would standardize their accesories though.
I would recommend this to a friend
Rated 5 out of 5 stars
Nets cameras
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I use Arlo cameras inside and outside of my house. The app is easy to use and the picture quality is great.
I would recommend this to a friend
Rated 5 out of 5 stars
Excellent camera quality
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love camera quality and free trial that you receive when purchasing the item!
I would recommend this to a friend
Rated 5 out of 5 stars
Love it
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
So easy to install, the quality of the video very good, I can see all entire living room with only on camera
I would recommend this to a friend
Rated 5 out of 5 stars
Must buy
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love this trusted brand and camera! So clear and crisp! Quality is amazing!
I would recommend this to a friend
Rated 3 out of 5 stars
Horrible Customer Service / Great Camera
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I hate to give it 3 stars because the camera is great, but arlo customer service is horrendous. I couldn’t add the cameras to my Google home so I removed them and tried to re-add. They are no longer able to connect and after several chats and emails, arlo customer service stopped responding and nothing was fixed. I can still view on arlo app fine so will keep it since I have a few cameras.
I would recommend this to a friend
Brand response from Arlo Team
Posted .
Hi,
Thank you for your review. Please read the following article for details on what other smart home devices Arlo is compatible with: https://kb.arlo.com/000062278. You may also check this link for guidance on how to link your compatible Arlo devices with Google Home: https://kb.arlo.com/000055108.
For additional assistance, please navigate to Settings > Support in the Arlo App for available service options.
We appreciate your patience and understanding.
Best regards, Arlo Team
Rated 5 out of 5 stars
Arlo
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good clear pic
Easy setup
Easy to install
Notifications
I would recommend this to a friend
Rated 5 out of 5 stars
Loving it!
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love it! Great image, easy to install, so happy with this purchase, now I can see what is happening anytime
I would recommend this to a friend
Rated 4 out of 5 stars
Good
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The quality is much better than previous cameras. The new app experience sucks though. Arlo needs to add scrolling through videos like they used to have.