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Customer reviews

Rating 4.1 out of 5 stars with 901 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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79%would recommend to a friend

Customers are saying

Customers enjoy the Pro 5S 2K Indoor/Outdoor Wireless Spotlight Security Camera's excellent video quality, long battery life, and ease of use. The camera's night vision and wireless capabilities also receive positive feedback, with many praising the simple setup process and effective motion detection. The built-in spotlight is a frequently cited advantage. While some users suggest improvements to the app, the overall customer experience appears positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-901 of 901 reviews
  • Rated 1 out of 5 stars

    Poor Software

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You cannot set this device up with the s22 ultra or pixel 7/pro running Android 13 as of dec 8, 2022. Junk software. Will revise if issues are fixed.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi,

      Thank you for your sharing your experience with the Arlo Pro 5S. We would like the opportunity to resolve the issue you are experiencing, please reach out to us at AskArlo@arlo.com with your contact information and the details you’ve provided here in your review and we’ll assist you in getting your new Pro 5 camera installed.

      We appreciate your patience and understanding.

      Best Regards,
      Arlo Team
      arlo_us