Customer Ratings & Reviews

Works very well but I wish it was 4 K. Camera was easy to set up.

I was unable to use it, the application doesn't have the model yet. I communicate with support and response was, wait for the update.

One of the three cameras would not sync up and Best Buy isn’t taking the camera back

Great device. As described. High definition, even at night

Great quality, but if you don't have a solar charger it dies in about 2 or 3 days. Hassle to keep putting up and down to charge.

Not sure on quality of camera. Have not been able to use it. Came with a defective battery. Spent approx. 1 - 1/2 hour on phone trouble shooting to determine it was a defective battery. Now I'm waiting for Arlo to send be a replacement battery. I sure hope that one is not defective!

I tried to pair this to my network and could never get my network to see it. I tried all of the tricks I could find in help areas to no avail. So I returned it and got a PRO 4 and it works beautifully.

I bought these and they work great. But then it said that I need a monthly subscription to use the basic features. False advertising and greed. So I took them back.

Battery life is terrible Still getting up and down on a ladder every two weeks

In todays world technology is everywhere and with batteries being around for a long while one would think given the tech /hardware/software that a battery would last on a single charge; and the quality of the picture would be better, taking camera off my eve every 3 days was annoying. Not being able to clearly see license plates on a dead end St was also frustrating. I went with Arlo because of the box; which Is false advertising “ 12x zoom” ya for a poor granulated picture

I returned this. Decided i didn't need it. If i remember right you needed to purchase a subscription.

This camera doesn't work very well. I purchased it to upgrade the older model I had and this one is not reliable. Also the updated app is a disaster. I had picked arlo because I was under the impression that it was the best. But I will eventually switch to another brand as I am very disappointed. The monthly fee isn't helping their case either.

I have existing Arlo cameras and security lights. Nowhere did it say I would have to upgrade the Arlo Secure app in order to add the new 5S camera to my account. Doing the upgrade breaks the functionality for the Arlo security bridge and the existing lights as well as the custom rules I have defined.

Had to return item as it would not connect to phone

not happy with it the battery only last for 6 days even though i add on the solar panel

The app does not work as advertised and support wont help.

Eh - Nothing special. Same documentation incorrect. Same problems with previous Arlo cameras. Really nothing new unless you want their security platform. These types of cameras may add features etc but at their core they will never get any better at detecting someone. Distance will always be limited to ~25 feet.

I have Arlo’s basic spotlight camera from a few years ago that still works well so I was excited for this new updated wireless camera. And this does not disappoint. The set-up was quick and easy since I already have the app installed. I did have to update the app to finish installing this new camera. And boy, I love the new updated app. It’s easy to access the dashboard, the feeds from both cameras or I can filter the feed for one camera if I choose. I use it on the tabletop for a few days to watch and familiarize myself with it then I mounted it. Mounting was quick too, it’s comes with 3 screws for the wall. The mount screws into the back of the camera. When it needs to charge, I would just unscrew the camera from the mount and screw it back in. It offers 2-way communication so I speak from the app to the person on the other end. Sound was clear. It has a cool feature call auto zoom and tracking. The night vision works well, even in complete darkness, you can out what’s happening. You can set the sensitivity for motion and sound levels to help with battery usage. I’m curious to see how the long the battery lasts. I hope it does last few months because it’s mounted up high where I need to climb a ladder to remove it to charge. It offers a subscription plan like many other manufacturers do these days but you get the basics without it, like live streaming, motion and sound alert. The video quality is great and it has a nice wide view of the area it’s facing. The only thing I’m not happy about it that there is about a 25 second delay with me receiving notification of detected motion and sounds. If there was an intrusion, every second counts so that is disappointing. I hope there’s a way to fix that. I might look up info in their community section or try to reach out to Arlo. But otherwise, it works very well.

I recently needed to replace the wireless camera that reached the end of its lifespan in my backyard. I feel like it was Kismet the Arlo Pro 5s presented itself as a better replacement. What I didn’t expect was the slew of features and customization that this Arlo camera offers. Set-Up: Setting up the Arlo Pro doesn’t require a lot of knowledge whether this is your first wireless camera or you’re familiar with the set-up steps. As long as you follow the instructions, you’ll be recording in no time. The only obstacle that I faced was my Wi-Fi being difficult to connect to the camera. Again, that was on my end which was resolved by the friendly tech support. It’s a wireless camera that allows you the freedom to place the camera anywhere you want for as long as there is a decent Wi-Fi connection. Get Recording: I decided to place this Arlo in the backyard, facing the Catio enclosure that I built for my cats. Having the camera facing the catio allows me to monitor them without having to get up, outside and check on them whenever I hear a loud noise that might scare them (jets, large trucks driving by). This is where the app comes into play. With previous wireless cameras, the app(s) that were used were mostly basic without personal features. But with the Arlo Pro, I can customize the dashboard widgets to what I want. There are so many customization options such as: Color or Black & White Night Vision recording. Field of View Auto HDR (High Dynamic Range) Sensitivity for both auto-detection and Motion Sensitivity If you’re using the Arlo Pro as a means of security and detect an unwanted person on your property and want to bring attention to them, just activate the Activate Siren button which creates a pretty loud noise that will surely get the attention of neighbors. And if you don’t want to use the siren option then you can set up the, Call A Friend feature that calls your contact right from the app. Performance: The picture quality is amazing for the Arlo Pro! Daytime footage is clean and sharp, allowing the viewer to see important details such as a license plate, faces, or in my case, my cat trying to hunt a small lizard that had the misfortune to enter the catio. No matter what you’re using this for, seeing the details will prove important. The night vision for the camera is one of the best I’ve engaged with. During my testing, I had set up the camera out front and pointed it towards the street. I was able to see clearly the random walkers across the street that I wouldn’t see with my previous wireless camera. So, if you’re worried about your Halloween or Christmas decorations being messed with, then you’ll have a definitive electronic eye watching over them. And, the camera has two-way audio, allowing you to hear what the camera sees while also giving you the ability to communicate to who or what you are observing. If you happen to want to add more Arlo cameras to your property then this camera along with the app will allow for additions. Maintenance: The Arlo Pro will eventually need to be recharged. The app will display the battery life of the camera so there’s no guessing as to when the camera may be in desperate need of a charge. However, when there is low battery life, the camera will switch to Low Power Mode and will take photos instead of recording. I have not tested this as of yet since my camera hasn’t reached that low power level. Nonetheless, it’s reassuring to know that the camera will still document events at low power. Be Aware of Your Surroundings: Private cameras have an array of uses. Whether to keep an eye on your property (indoors or out), or perhaps to lend helpful evidence in case something happens in your neighborhood. Or you might just want to keep up with the crazy antics of your dogs or cats. I cannot think of a reason to NOT own a security camera. You don’t have to be an engineer or an electrician to set up and navigate the Arlo Pro 5s camera.

We live in a world where entertainers like siding with opposition DMs knowing their bad intent to others. (Scary.) Trust your vision only. America does have a crime problem. You can never really be too safe. Even playing the music you enjoy can be dangerous to the wrong ears outside your home for no reason. People are very unpredictable in nature and you always have to be prepared for anything. That’s why I’m glad Arlo gave me a chance to try out the Arlo Pro 5S 2K Indoor/Outdoor Security Camera. This device has excellent video quality and great detail when watching on your phone. Never used Arlo products before so this is my first experience with them. The 2K HDR resolution can see everything outdoors / indoors and to me, this must be one of easiest consumer cameras I’ve tried to set up for home use. With a 160-wide field of view, I was able to actually check out a big portion of a block party outdoors. The 12x Zoom is a big factor for me on the Arlo camera and it was able to do just that. License plates are very easy to spot with a camera like this. The device also withstood rain weather outdoors and remained connected to 5Ghz Wifi but also connected to 2.4Ghz. The experience of setting up the camera was easy enough with installation. No longer feel intimidated by using a camera system that could be cumbersome to set up. Color night vision is so sharp and acute in picture quality detail; I was pleasantly surprised with the feature as night vision usually is lacking. It’s a powerful night vision camera for its size. When people are on their worst behavior at night; the integrated spotlight turns on in an instant. There is Al object detection that lets you know the difference between a person, animal, vehicle, or package. Arlo Secure Plan allows you to access notifications for your phone quickly. There is a magnetic charging cable that comes with it so you can change up the camera when necessary. The camera doesn’t last that long about 2-3 days and it’s best to have a solar charger. This was the most annoying part of the experience. Overall, after trying out this product it was user-friendly and the guide was easy to DIY. Everything works as initially should and surprised with the app experience as it’s not super terrible. After trying it out for a week I decided to take it down as I have other methods of security and having to charge the battery every other day was getting tedious. If the solar charger was included I would rate this product much higher. But battery life seems to be the biggest issue. I truly enjoyed using the Arlo 2K Indoor/Outdoor and see the appeal of using one definitely. After all; we can’t have seven bodyguards protecting us at all times 24/7. But you can definitely have some peace of mind for your home and your personal spaces. Good camera would love to see some improvements for the new version in the future.