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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 52 reviews

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  • Value

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers have good things to say about the Pro 1-Camera Wireless 2K HDR Security Camera. Reviewers are impressed with the camera's image quality, both during the day and at night. The setup process is also considered simple and straightforward. Additionally, users appreciate the improvements made to the battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-52 of 52 reviews
  • Pros mentioned:
    Field of view, Setup ease, Video quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Crystal clear wide coverage 24/7

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Arlo - Pro 1-Camera Wireless 2K Security Camera (6th Gen) Battery Powered – White is very impressive looking right out of the box and it has a well built sturdy feel. Setup was quick and easily done within minutes with the Arlo app that controls all of the functionality of the camera. I just screwed the magnetic mount system on my porch area and synced the camera with the Arlo app and had automatic surveillance of my front home area. The 2K HDR video quality is crystal clear, with no major differences at low light or nighttime. The view that I see is extremely wide and gives me great details. I can monitor all video activity from my phone. I can also include detection alerts for motion, fire, package delivery and other home security issues. The motion alerts come through immediately in real time. With the Arlo - Pro 1-Camera Wireless 2K Security Camera (6th Gen) operating on battery power, I can install it at places where an electrical outlet is not available which can potentially cause a security blind spot. I have use of a built-in spotlight that adds more security when motion is detected. The Arlo - Pro 1-Camera Wireless 2K Security Camera (6th Gen) Battery Powered – White is manufactured to be weatherproof from all of the elements. It is a reliable camera with user friendly controls that is only a benefit to any home's security.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Setup ease, Video quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great Camera to Add to an Already Great System

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the Arlo system for some time and needed to add another camera. I can say the Arlo Pro camera is fantastic! The system itself is very easy to set up and use. You simply scan the QR code with the app and add some basic information and you ready to go! The app works very well and the free tier provides a good array of services. The battery life is amazing in the newer model cameras lasting at least a month for me with a few dozen images per day. I did purchase a solar panel for charging but haven’t even set it up. The quality of the cameras is great. This camera in particular is sturdily built and weather resistant. I love ina cold weather environment and the cameras work even when dipping below zero. The image quality is one of the best parts of the Arlo cameras. The images are crisp and clean and the night vision images are fantastic and give you a high level of detail. I have used Arlo for the past several years and do pay for the monthly service for the additional features. I highly recommend this!

    I would recommend this to a friend
  • Pros mentioned:
    Field of view, Video quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Arlo Pro Wireless 2K Outdoor Security Camera 6-Gen

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I just received my Arlo Pro (6th Gen) Wireless 2K Outdoor Security Camera a few days ago and have been putting it through the paces. I have used Arlo around my home and past apartments for years, and it’s a brand that I have come to love and admire. Arlo makes amazing products with solid build quality, that’s sometimes lacking in other products in the home security industry. Unboxing: * Arlo Pro (6th Gen) 2K Outdoor Security Camera * Rechargeable Battery * Indoor Charging Cable * Wall Mount & Screw Kit * Quick Start Guide * Arlo Security Decal Sticker To get started you will need to download the Arlo Secure app from the App Store for iPhone of Google Play Store for Android devices. Next simply setup an account with Arlo if you don’t have one already. Next once you’re inside the app, hit the plus sign at the top right corner to add your device and the app will guide you along the rest of the setup process (including connecting to WiFi, and updating the firmware). Once you’re connected you’re ready for installation. Using the mounting hardware, simply mount the security camera in your predetermined location. Now even though this camera is marketed for outdoor usage, I’m sure you can find some use cases for it to be installed inside your home, office, or etc. One of our favorite things about this camera is the resolution 2K is amazing. We’ve used other Arlo cameras as well as cameras by other brands that usually top out at 720p or 1080p. But this video quality on this camera is simply amazing. This camera also features a wide field of view of 160º. The battery can be charged using the included USB-A to USB-C charging cable. The charging port is located on the bottom. The battery is not only rechargeable but is also removable as well. And if you thought the video was amazing, the night vision is just as good in color instead of just black and white. The 2-way audio is also just amazing with it being crystal clear. That’s great for either yelling at the creep you notice sneaking onto your property (you can use the integrated siren to scare those creeps off) or for talking with a family member or friend outside in the yard. Arlo will quickly alert you to any movement near the camera with quick pop-up notification on your device. We have this camera located near our front door to track packages, especially this time of year, when porch pirates love ruining someone’s holiday. Overall we love this camera and know you will too, even if it’s just for how simple and easy it is to use.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Video quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    All U can ask 4 in a security cam at great price!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This security camera has all the features, beautiful design, and competitive pricing, hence a must consider before making a security camera purchase. I own Lorex, Philips Hue, Swann , Google cameras, but my choice for all around feature laden "value" is the Arlo Pro 1 w 2K resolution, HDR imagery. First: the camera itself is compact, light weight, extremely easy to mount anywhere, ultra portable for relocating or transporting and using when traveling, and the rechargeable battery easily provides a month of power without needing a recharge (which is quick and easy). Though higher resolution 4K cameras are available at higher price points, I have found the 2K resolution with zoom, zone control, face and package recognition, night time views, sharp bright color video to be more than adequate. The built-in spotlight is powerful with a bright broad beam, the microphone that enable 2 way communication is sensitive and clear for conversation. I have a need for video storage as I travel, and am not able to scrutinize video in realtime, when I receive alerts. Arlo has an excellent subscription plan for those who desire to store video for up to 60 days (this is optional, of course). it is important to realize that the camera is only 1 component of security, i.e., the accompanying software application is the engine that drives all features, and the ARLO application is superb. Virtually a 5 minute learning curve tutorial in the app, and you are familiar the features and may turn them on or off. The app makes it easy to pair up with Alexa, google, Siri, etc. Though I have not had a need for support, Arlo has an excellent reputation earned over many years. I receive alerts on my Apple iPhone, and on my Apple watch (the image is small but quite good on my watch). I unhesitatingly recommend the Arlo Pro 1 with 2K HDR wireless camera security system.

    I would recommend this to a friend
  • Pros mentioned:
    Field of view, Setup ease, Video quality
    Tech Insider Network Member

    Rated 3 out of 5 stars

    Signal Strength Lacking

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An Arlo ecosystem is already a part of our home, where there’s one indoor camera, as well as two outdoor cameras. I got this Arlo Pro 1-Camera to cover one side of our house where there is no surveillance. It’s the side of our home where we also have our side gate, so I feel like we need coverage there as well. I really had high hopes for this camera, but I’m afraid I’m not going to be able to utilize it where I need it. First off, setting up the camera and adding it to our Arlo app was seamless. As instructed, I was very close to our router and was able to add the camera to our WiFi very easily. I’d like to note that we have fiber internet and a WiFi 6 mesh router setup with 3 hubs in opposite corners of our 1-story house. This 6th Gen version of the camera does seem to have a much clearer picture. The 2K resolution provides significant detail which allows for clear identification of people and things, and animals. The 160° field of view is very nice, however not too necessary for the side of a house. The color night vision and integrated spotlight helps capture a great image, even on the very dark side of our house. One thing that is a huge disappointment, that I hoped Arlo would have improved on, is the internal Wi-Fi signal of the camera. During the setup process, it guides you through finding the best location for the camera, based on the connection strength. I initially placed the camera under a bathroom window, where the bathroom is adjacent to the closet where our main router is plugged in. I would estimate that the distance is less than 25 feet. The app said that the connection strength for the camera was “poor”. I have an app on my (WiFi only) tablet that is able to test and display WiFi signal strength. I placed my tablet in the same spot as I had the camera and the app showed that the signal strength was -52 dBm, which is very good. This was very disappointing. I ended up placing the camera much farther away from where I really wanted to place it, because I just couldn’t trust the signal strength the camera is capable of. It’s because of this that I cannot recommend this camera.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi,

      Thanks for your review. If you're experiencing some range issues with your camera, read this article to learn how to extend the range of your system: https://kb.arlo.com/5568. For further help, navigate to Settings > Support in the Arlo App for service options for you.

      We appreciate your support.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Setup ease, Video quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Lots of necessary upgrades finally!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally Arlo listens to the customer! I have had multiple Arlo cameras throughout the years and the biggest problem has always been with charging them. It was always a pain trying to get the old Arlo cameras to charge via the mini USB charger. Often times, I would not be able to charge them at all. The only way to get a proper charge was by buying the standalone battery pack charger, which required an extra expense to an already expensive camera system. Well...the days of the mini USB issues are finally over!! The Arlo - Pro 1-Camera Wireless 2K Security Camera (6th Gen) now has a USB-c charging port. I am now able to charge my camera without buying a standalone battery charger. If you owned an Arlo camera in the past, or present, you know the headache with charging the old units. My biggest issue was that I could not make use of solar panel charging on the old cameras because of the mini usb cocnnection. This sucks A LOT!! Aside from that tremendous upgrade, the video quality continues to be great. The Arlo - Pro 1-Camera Wireless 2K Security Camera (6th Gen) is easy to setup and you DO NOT need a base station for this camera. Another added bonus. Another great upgrade is the camera mount. No more magnetic mounts that will allow a thief/intruder to easily snatch the camera in a second. You actually get a screw on mount with this camera. Finally!! Looks like Arlo is finally listening to its customers. I would highly recommend the Arlo - Pro 1-Camera Wireless 2K Security Camera (6th Gen).

    I would recommend this to a friend
  • Pros mentioned:
    Video quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Excellent nighttime video quality

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After adding the Arlo Pro 2k camera to my existing Arlo Pro Bundle setup, I noticed a real improvement in coverage around my home. The Pro 2k camera fit right in with the system, and setup was just as simple and quick as my original bundle. The 2K resolution is impressive. Images are crisp and clear, both during the day and at night. I was especially happy with how well the camera’s night vision and security light illuminated my backyard, making it easy to see details even in complete darkness. My wife also pointed out that the Pro 2k camera’s video quality is noticeably sharper than our earlier cameras. I’m really pleased with the performance of Pro 2k camera as an add-on. The Arlo app manages all the cameras seamlessly, and I keep getting fast notifications anytime there’s motion. Adding the Pro 2k camera to my system was hassle-free. It took hardly any time. I still like that if you already have an Arlo unlimited subscription you do not need to pay extra for the additional cameras, which is nice so I can cover more of my home without added monthly costs. Overall, I’m really satisfied with how the Arlo Pro 2K camera looks and performs as part of my Arlo system. Even with the monthly storage fee, the features and image quality are worth it to me. The motion alerts are accurate and helpful, distinguishing between people, cars, and pets, so I’m only notified when something important actually happens.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Great reliable camera!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally broke down and got the Arlo Pro, mostly because I just wanted a little peace of mind when I'm away from the house, and honestly, setting it up was so much easier than I expected. Seriously, I’m not a tech person at all, but getting this one camera connected to the little base station and then mounted outside took maybe twenty minutes, total. The fact that it’s completely wire-free is the biggest selling point for me; I didn’t have to run any cables or drill huge holes in the wall, which my landlord definitely appreciates. The app itself is pretty straightforward, too. When I get a notification—which sometimes happens when a squirrel runs by, admittedly—it’s super quick to tap into the live feed and see what’s going on. The video quality is perfectly fine for seeing faces or identifying cars, even at night thanks to the night vision, which casts a decent light over the immediate area. The two-way audio is also a nice touch if you need to tell the delivery guy where to put a package, or just scare off a sneaky raccoon. The biggest drawback, and it’s a noticeable one, is the battery life. While it's rechargeable, it doesn't last as long as I hoped, especially when it’s cold outside or if there’s a lot of activity happening, so I find myself taking it down to charge every few weeks, which is a minor annoyance you have to factor in, especially since you have to climb a ladder to get it. On the flip side, the free cloud storage is absolutely fantastic. Being able to go back and check the last seven days of recordings without paying a monthly fee makes this system a real winner for basic home monitoring, and that alone justifies the price for me. It’s certainly not a perfect, high-end professional system that can capture license plate numbers from 50 feet away, but for someone who just wants a simple, effective, and truly wireless camera to keep an eye on things without a massive commitment or constant fees, the Arlo Pro is exactly what you need. It gives you the basics done right, and that’s really all I ever wanted from it, which makes me recommend it without hesitation for everyday use.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Great video and a great camera

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Arlo Pro Wireless 2k Camera is a fantastic addition to an already existing Arlo security setup.. Unboxing- The Arlo camera comes well packaged and is easy overall to put together. It comes with the camera, battery, the mounting arm, and the mounting bracket. It also includes the charging cable only (no wall plug) that is usb to usb-c. It is only about 3 feet in length so if you want to leave it wired so it is powered all the time, you will probably need to buy a longer cable. It also comes with an Arlo sticker with the paperwork. Setup- During setup, you will need to install the battery into the camera, in which you need to remove the camera body by pushing the button on the bottom, and the cover will slide off. After putting the battery in, the camera will start flashing blue on the front, but will eventually stop. Right after you are supposed to charge the battery the rest of the way up. I found it a bit confusing during charging because no lights would be on during the charge, and a solid blue light comes on when it is fully charged, but I noticed it shut back off after some time. The usb-c plug is on the bottom of the camera as well, which can be a better design than their older cameras where the plug in was on the back of the camera. After charged, you will then add the camera to the arlo app (if you already have an Arlo home base). Mounting the arm to the wall is an easy process and can be secured with 3 mounting screws and it also includes anchors for drywall. The rotating arm clamps down onto the base mount and then screws into the back of the camera shell. Once the camera is mounted, everything else it taken care of in the app. When searching for the camera in the app, be sure to select the "Pro 6th Gen (USB-C on the bottom)". It can be a bit confusing with all of the camera models and it tripped me up because the box only says "Pro". It won't find any camera if you do not pick that specific model. After connecting, you can view and name your camera. You will then be able to set up notifications, set different camera settings, and set up motion zones for recording. The camera itself has a very bright spot light built in at the top, and also comes with a speaker and microphone for audio in and being able to talk through the camera from the app as well. It functions very nice and is much more responsive than my older Arlo cameras. The clarity is outstanding. It has very clear and crisp video and the 2K scaling and HDR make the video give a great amount of detail. It is a clear night and day difference with my older Arlo cameras to this one. Overall, I love this camera and has been such a fantastic upgrade. Besides the confusing with finding the right camera in the list on the app, it has been a flawless experience and highly recommend Arlo cameras to anyone looking for a great wireless system. Battery use has been about normal, and it mostly depends how many times the motion is triggered and how often it is recording. Mine typically needs charged once a week, although I have mine indoors and will be looking to keep it plugged in permanently.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Arlo never seems to disappoint

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sent from my Galaxy The all new 2025 Arlo pro outdoor 2k HDR 6th generation security camera has the same crisp white and black sleek appearance that Arlo is known for. The tuxedo of security cams. I've always been a fan of Arlos build quality and feel. They don't look or feel cheap in any way, and have a good weight to them. This version has 2k video resolution, with a field of view of 160 degrees, also having night vision and being rechargeable makes this a really attractive package for anyone looking to add a security camera for peace of mind. Of course you can control it with the Arlo app, Alexa, Samsung Smart Things (which I love and controls so many products all in one application) and both Apple and Google home. The motion detection is about 25 feet. It'll connect through 2.4 GHz or 5.0 GHz. Side note one of my other Arlo cams would never reconnect after having to reset my Wi-Fi password. So I'm hoping that issue doesn't carry over to this model.  The app is great and easy to use. The clarity and color look great as well as the night vision. You can digitally zoom but this is a stationary camera so be sure to set the viewing angle as you're installing it. Great little camera ! I'd highly recommend it to others

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price and quality camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Arlo brand as a whole is amazing. Love this camera!

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 1 out of 5 stars

    Solves The Wrong Problem

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arlo’s new Pro 6th generation outdoor security camera provides minimally increased video in a device that fails to address serious drawbacks for a wireless camera designed to be mounted outside. The camera can only be wireless using battery power but Arlo continues to make battery charging an insane obstacle to camera use. I have to assume that Arlo is aware of their problem here because they print misleading (at best) information in two places on the box the camera comes in: (1) “Easily Recharge & Swap Batteries” (2) “Easily swap out the battery for a fully charged one so you always stay protected” Let me clarify. This system only includes a SINGLE battery – not sure if that is clear unless you read the list of “What’s Inside” on the bottom of the box. The larger problem I have with the language Arlo uses to describe the recharging process is that I get the impression that the individual batteries can be recharged outside of the device – but, in fact, the only way to recharge a battery is with it mounted inside the camera mechanism. The outer body of the camera can stay mounted while you remove the internal camera to take inside and charge (even the charging cable is identified as an INDOOR charging cable). Therefore, even if you purchase a second backup battery, you still need to take the camera inside and offline to recharge that battery – not too sure how this saves time over simply charging the single included battery. Batteries that charge directly are ancient technology now – why can’t Arlo implement this? My other big gripe with Arlo in general is that I feel like advances to camera/battery technology seem to take the backseat to subscription services. Live view, push motion notifications, two way audio, manual siren/spotlight control, and local device settings remain available without a subscription – clearly the motion notifications would be the selling point if you need a no-frills security setup. More advanced features like cloud video history (60 day), AI object detection (person, vehicle, package, animal), custom activity zones, event captions / video search, interactive notifications, and 24/7 emergency / professional monitoring are gated behind Arlo Secure plans (various tiers and pricing). I would recommend checking out the pricing for these services first before deciding on an Arlo camera.

    No, I would not recommend this to a friend
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