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Customer Ratings & Reviews

Arlo - Refurbished 4-Camera Indoor/Outdoor Wireless 720p Security Camera System - White-Front_Standard

Customer rating

Rating 4 out of 5 stars with 182 reviews

82%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

Page 1, showing1-20 of 54 Reviews mentioning:
set up
  • Rating: 1 out of 5 stars

    Poor Software!!!!

    Posted
    JesM
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Great idea poor software! Pros: Completely wireless Easy Setup Cons: Too many limitations 1. Battery Replacement (if using the defaults will last 4-6 months, which is ok but you only get 10 seconds of recording once motion is triggered) 2. Cost of batteries 3. Buggy software, sometimes difficult to connect to and is very slow 4. Hub uses wifi n technology to connect cameras instead of the much faster AC 5. Warranty is only 1 year for such an expensive product! 6. Support for updates is slow!!! 7. No local recording, which means you have allow Netgear (Arlo manufacturer) access to your network and store your video in the cloud, which means privacy can be an issue! 8. Can be easily stolen! There is nothing to prevent someone from stealing the device. 9. Only 5 cameras allow per free cloud account then you have to pay. 10. Only 7 days worth of recording allowed per free account or you have to pay! too many limitations!!!!!!

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Easy set up, works as promised

    Posted
    HappyPurchaser
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I'll start by saying I'm not the most "tech savvy" person and I deeply appreciate when gadgets are easy to set up. The instructions were clear and, once set up, everything worked perfectly. I was able to login, see videos, get alerts, etc. I love that these videos go to a cloud where I can then download them locally for further storage if I ever need to. My husband describes the app as "wife-proof" meaning there isn't alot of trouble-shooting or fidgeting, just open the app and IT WORKS! Cameras are good quality and give a clear picture, I love that they're great at night as well. The only thing is the battery life since these are wireless. If you will be accessing these cameras frequently or live-streaming, the batteries will die faster. I recommend getting rechargeable back-ups if that is your desired use.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Not like the regular Arlo camera

    Posted
    Look
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    For a backup camera to complete my 5th camera setup I guess I may keep for the price. Setup was easy just sync button. The camera has no sound to and from. Also, batteries are not recahreable pack, thay are 4- CR123 which means you'll have to replace eventually. Not sure battery life 1st day ive set up. Night vision is ok, I have mine in dark spot and looks like it only covers directly in front about 10-15', and not wide enough. Also, only comes with magnetic mount, and not screw-on.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Netgear Arlo Camera

    Posted
    jamartin

    I have researched wired and wireless security cameras for the last year. Until I found the Wireless Netgear Arlo and it had all the features I wanted. It was very easy set up. Deciding the placement of the cameras was probably the most difficult. Then adjusting the position of the camera itself. The places I wanted to put the cameras did not have power outlets nearby, so the wireless was my best solution. I positioned all of our cameras inside the house, but they are weather proof and can be outdoors.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great system

    Posted
    Jake
    • Verified PurchaserVerified Purchase

    I wanted completely wireless cameras and that's what I got. Quick and easy setup. I suggest mounts for outside placement. Night vision is fairly decent with additional lighting (porch light). The system does the job I need it to do. The Arlo app is easy to use and I love the web access and push notifications when motion is detected. I also love the control I have over the system when I'm gone. I'm highly satisfied with this system. It's completely portable and you can't beat the free video storage.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great camera system and easy to install

    Posted
    Dscotnsd
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I purchased this security system for my home after I let my last one go when I sold my home. In the past I have used wired systems which are a pain to set up physically, and even more difficult to go live on line. The system I used before required a third-party app for mobile viewing which was difficult to sync up and often updates were slow to follow os changes. This one is simple to install, and just as simple to set up on my phone. The one drawback is not having a built-in hard drive/DVR.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good totally wire free camera system

    Posted
    GeekGirl
    • My Best Buy® Elite Member

    The idea of this camera system is awesome and the implementation is good. These cameras are easy to set up. However, they are slower to detect motion and start recording than I like and I have fast Internet. The video looks good. The IR light for night time recording is not invisible, they have a slight red glow. They have now added IFTTT support and geo-fencing is in beta.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Greatest invention by net gear since routers

    Posted
    Bestbuylover
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    This is the best simplest and most advanced wire free HD surveillance camera on the market . Battery life is amazing . Versatility is phenomenal. And extremely simple to set up and use within minutes !! Definetly worth the money. Amazing HD quality video and motion trigger is extremely accurate from a little over 20 feet away !! Beware , refurbished item doesn't come with outside mount as advertised!!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Easy to setup

    Posted
    Benji
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I've bought two of these systems. Just download the app, setup your account, sync the cameras and it's ready to go! Up and operational in 20 min. My only issue was on the second system, since it's a refurbished, it was still linked to whoever bought it the first time. Just had to call Arlo customer service and it worked fine once they dissociated it from the previous owner.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Decent camera for the lrice

    Posted
    Max64
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Easy set up. Works well majority of the time but periodically the picture is in black and white even though the night vision is off. Excellent picture when in color...very clear. Having a rechargeable battery is nice option and convenient.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great security cameras and easy to set up

    Posted
    TNUT
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    These cameras are great. I've never had a security system at my house but there have been several house robberies in my neighborhood lately so I purchased these cameras because a friend recommended them. They are very easy to set up, wireless, send notifications directly to your phone, and a monthly service isn't required. I highly recommended.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Awesome security camera system

    Posted
    Crmyers

    Fast shipping to the store, very easy setup and installation. Very easy to operate and the battery life seems to be good so far. Best of all no wiring. System has been installed in my vaction home in florida and can keep an eye on things with landscaper and pool cleaners. Instant notifications to my phone of any activity.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Easiest Home Security Cam Setup

    Posted
    BBElitePlus
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Pros: Easy setup Ability to add additional cameras Motion sensitive E-mail / App notification Good App support Cons: A but laggy at times Only 720p No 2 way audio Need to replace batteries every 2-3 months, depending on use.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Perfect Condition,works from the start.

    Posted
    JenzKarta
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I hesitated on buying refurbished, but it turned out just great and for a great and reasonable price. The Bay Station and cameras are a simple setup and sync. Up and running within a couple of hours (depending on where you choose to set the camera). Easy as can be.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Easy to install

    Posted
    PatH
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Good system. The only drawback was purchasing a refurbished system that was still registered to a previous owner. Not sure who was supposed to clear it. Arlo techs assisted me to get the system registered correctly.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Easiest and most reliable home surveillance

    Posted
    JohnnyH
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I've tried several other home surveillance solutions and you really can't beat Arlo at the current time. Netgear offers an an incredible value without cutting any corners. I wouldn't hesitate sending this to my grandmother because the setup is honestly that easy. Great product!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great picture & completely wireless

    Posted
    Pyretta
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    We purchased this as an add on to our existing arlo system. Arlo cameras are perfect if you don't want to deal with wiring or cords! The wi-fi integration, ease of setup, and app use are super simple; making this a perfect system for self-monitoring home security.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Works as well as my brand new ARLO cameras

    Posted
    WorkingMom
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I wanted to add one more camera to my ARLO system. This was easy to add to my current system and the refurbished camera works as well as my new ones. No issues at this time. Camera has been in use for about a month now.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good option for basic home security

    Posted
    ALCW
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Purchased this system for basic monitoring and recording of activity around the house in the front and backyard. Easy to install and use. Nice product from Arlo.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Just like new

    Posted
    Azianpoet
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Bought refurbished but product is just like new. Love the convenience of real time alert and cloud storage. Only minor complaint is sometimes logging in can take too long. It's wire-free and setting up was a breeze.

    I would recommend this to a friend