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Customer Ratings & Reviews

Your price for this item is $49.99
The comparable value price is $129.99

Customer reviews

Rating 4.4 out of 5 stars with 498 reviews

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Rating by feature

  • Video Quality

    Rating 4.7 out of 5 stars

  • Mobile App

    Rating 4.5 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers value the Smart Wi-Fi Video Doorbell for its great video quality and ease of use. The installation process is straightforward, and users appreciate the motion detection and wide field of view. However, some customers have expressed concerns about the battery life and the functionality of the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 498 reviews
  • Pros mentioned:
    Field of view, Installation, Video quality
    Tech Insider Network Member

    Rated 3 out of 5 stars

    Great Camera and Features - Audio Issue

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If been using the Arlo 2nd Gen Smart doorbell for a little over a week now. I have been an owner/user of wireless Arlo cameras for years so I had an idea of what I should expect. I have installed a few wired and wireless doorbells in the past for myself and family – a Ring and a few Wyze doorbells. I set the camera up as a wired option since I have an existing chime and wiring. It has been pretty smooth sailing, but it has not been without hiccups. Even without prior knowledge of installing video doorbells the Arlo Smart Doorbell would be very easy to install. In the wired setup you can keep your original 8-24V Digital or Mechanical chime. The hardest part of the process was finding which breaker the existing doorbell was on. Once the breaker was flipped I pulled off the old one and prepped the wires to attach to the Arlo. The doorbell kit comes with 2 extension wires in case your existing wiring is too short – mine were long enough so I didn’t need them. The base plate pops off the back of the doorbell body using a SIM-card pin-tool (included), and it carries the wire terminals and the mounting holes. The doorbell also comes with an angled plate, but it wasn’t needed for my install. The doorbell body is quite long – I have vinyl siding and it spans 1.25 laps, so I had to position it across 2 laps. All of the install process is guided within the app. Once it’s wired you flip the power back on, and complete the setup by connecting it to your network and configuring your chime setup. I have a mechanical chime, so that is what I configured it to use. This is where I ran into an issue – the app bugged out at this step and didn’t configure the chime correctly. My chime worked fine for a day or so, but then stopped responding to the bell being rung. I had to reset the doorbell back to factory default and repeat the setup process, which appeared to fix it. The doorbell comes with a month trial of Arlo Secure, which is Arlo’s cloud based detection and alert service. The could service includes motion detection filtering, and package detection. I have let my wireless cams go off-plan for a bit in the past, and it was brutal to filter through all of the false movement alerts. Until the trial runs out I won’t know how the doorbell handles things off-plan, but it will still stream video/audio, provide alerts, and function as a doorbell. The doorbell is not an entry level device, but doesn’t break the bank either. It’s priced in the middle of today’s doorbell ranges, but comes with a good amount of features. It comes with a 2K (1944x1944) resolution, 2-way full duplex audio, wired or wireless install, and the ability to use your existing chime. It has a 180° field of view so I have a minimal deadzone close to the door – I can see everything starting at about 16-18” from my house. Image quality during daytime is pretty good. Watching recorded video the image is crisp is easy to spot details. I can just read my license plate from 30ft away in the driveway. Live stream picks up some artifacts due to bitrate, but otherwise looks pretty good. I can’t seem to find any specs for FPS, but the video quality is smooth enough that it can’t be too low. Nighttime image quality isn’t too bad either. Up close is handled well by the infrared lights, and my streetlight adds enough to the background to keep the image clear enough. The button also lights up which helps you find it in the dark. Accessing the camera is done through the app, but can also be handled through a browser. Notifications are very fast if you are home – 1-2 seconds. When I was out of the home I would get notified 4-5 seconds later, which is on par with my wireless Arlo cameras. One of the advantages of this doorbell is compatibility with my Google Hub, which my Wyze didn’t work with due to it’s 4:3 video format. Accessing the stream on my phone still takes more than a few seconds because the app is somewhat slow to get started. When the doorbell button is pushed it calls my phone within a few seconds, and once I answer I can view the stream fairly quick. The animated notifications arrive and are generated within a few seconds as well, which is often all I need to see. These are really helpful, and one of the things I have appreciated about my Arlo cameras over the years. Much like the other Arlo cameras you can define your alert zone, which helps cut down on false movement notifications. I have ran into an issue though and its related to the audio. I am hopeful that it gets fixed soon. I am running the latest Android on a Pixel 7 Pro, and the app and device are up to date. When I view the live camera feed and talk through the mic I have feedback issues. The mic on the doorbell pics up sound from its own speaker somewhat, and that causes a feedback loop. Turning the doorbell speaker down doesn't resolve the issue. I can manage it by turning my media volume down to nothing, but then I can’t hear anything from the other side. I have to mute myself as soon as I am done talking, which defeats the purpose of 2-way full duplex audio. I should be able to hold a back and forth conversation. When I answer the call from the doorbell is where I really run into trouble, and it’s basically unusable. Answering the call brings up the video feed with my phone’s mic muted, but the mic on the doorbell is on. I can hear everything going on at the door without issue, and I can send the premade responses easily. When I unmute the mic in the app that allows me to talk I get a massive audio feedback loop. I can basically get 1 or 2 words out before I have to mute it again. It’s bad. The solution for this on Arlo’s website is to turn it off speaker phone and go into handset mode like a regular phone call. That does not appear to be an option, and may have been a thing before the recent big UI app update. I have gone through all the menus and toggled the mic, the speaker, adjusted the speaker level, turned the volume on my phone down to nothing, etc. The call is locked into speakerphone, and that little bit of audio feedback the doorbell gets from its mic hearing its speaker is enough to blow things out. The only thing I can do to get around it is to have Bluetooth earbuds connected to my phone. With earbuds in it works great – zero issues, and I can hold a conversation. However, its wildly impractical to have to scramble to get earbuds on just to answer the doorbell feed. I have not experienced this issue on my Wyze doorbell or any of my other cameras that use 2-way audio (Arlo Ultra 2, Wyze, Google, Tapo). I was able to replicate the issue on another phone (LG V40) with identical results. Overall, the doorbell is a nice piece of hardware. It has a good camera and image sensor with a wide viewing angle. The install process is very easy, and it’s a huge plus that it natively supports the existing mechanical chime. Notifications are reliable and quick to arrive, and the quality/accuracy of the alerts (with the Arlo Secure trial) is very good as well. The biggest let down is the audio feedback issue I am experiencing. I really hope this can be fixed soon because it’s hampering an otherwise great product.

    I would recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi

      Thanks for sharing your review. We would like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Ease of use, Field of view, Video quality

    Rated 5 out of 5 stars

    Arlo- smart Wifi video door bell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using the Arlo Smart Wi-Fi Camera for a few months now, and I'm really impressed with its performance. The video quality is excellent—clear, sharp, and consistent both during the day and at night. I especially like the wide-angle view and the color night vision, which gives me peace of mind when checking on my property after dark. Setup was quick and easy thanks to the wireless design and user-friendly mobile app. The camera connected to my Wi-Fi without any issues, and I had it mounted and running in under 30 minutes. The motion detection is very accurate, and I appreciate being able to customize motion zones to reduce false alerts. The two-way audio works well, and it's nice to be able to communicate through the camera if needed. It also integrates smoothly with my smart home system (Alexa/Google), and the app makes it simple to view live footage, check event history, or adjust settings on the go.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Video quality
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Good, Wireless 4K Doorbell Camera

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TL;DR: 1. USE: Charge it, download the app, set up within the app 2. SETUP: Straightforward, but pay attention to the directions and wording 3. Usability: It’s easy. Once set up, the app will alert you to everything you want 4. It’s made well and feels premium 5. I’ve heard the battery life can be short, but this is the new model and I’ve been using it for about 2 weeks with great results (and temperatures that have ranged from the low 30s to low 70s). I have a High Definition (1080 HD) Doorbell Camera by another manufacturer. I wanted something stronger with more of a fisheye lens to be able to see the ground and the walkway, including being able tot read the license plate on my car for clarity (this is 2160, 4K). 
I charged it up with the USB-C charger. The installation was easy. I used the wireless setup, so it was basically drilling 2 holes near the front door and we’re good to go. The app setup was a little confusing. I fully set it up and then accidentally deleted it and all my settings. I didn’t realize the settings were gone for a few hours. 
After setting it up and getting everything working properly, I noticed the day and nighttime recordings were very clear - better than the other brand. The audio was clear, as well - similar to the other brand. The fisheye lens (which it isn’t, but more of a larger lens - which I like), is very clear and shows natural images, but has the same clarity of not being able to read my license plate. Also, although the lens is larger, it doesn’t show the ground in front of the door for packages. This only has one camera and not a dedicated second lens, so that’s sort of expected. Detection on both cameras were mostly similar with the settings being mirrored. They both have missed things, like people coming to my front door, animals walking by, etc. The nicer thing on the Arlo is that it will let you know what it detects - like and animal versus a person. I like that feature. Overall, I have a subscription plan and additional cameras with the other company. I like the Arlo, but I’m not sure it’s worth currently worth upgrading for me. There are pros and cons to both. I would like a dedicated camera faced toward the ground and zooming features that can read more clearly up to 30-50ft.

    I would recommend this to a friend
  • Pros mentioned:
    Field of view, Video quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Fits in well with the Arlo Ecosystem

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've got lots of Arlo cameras around the house so when I saw this video doorbell I knew it would fit right in with my ecosystem. It was super easy to add in the app and quickly connected to my Eero wifi. I had to mount mine slightly higher than my old doorbell button but the mounting process was easy. It comes with an angle adapter in case your door trim pieces are angled. I found a third party DC adapter to hard wire mine in. If you have doorbell wiring at the mounting location, you can use that too. I would recommend hard wiring simply because then you don't have to worry about dismounting it to change the battery. If you wire it in with your existing doorbell, it can use the mechanical chime already in your house or you can use one of Arlo's chime accessories for a standard chime in the house. Without a chime, when someone presses the doorbell button, your phone receives a "call" to alert you. It works well. I like how at night, when the doorbell senses motion, the button lights up to show where to press it. It also records motion activity at your front door and allows you to view it within the Arlo app. As I already have multiple cameras, it was super easy to work with it via the app. The video quality is good. The angle of the camera is extremely wide so it captures a wide field of view which is nice for a front door camera. There are lots of adjustments, and if you are running it on battery, there are battery saving modes where it takes photos instead of video. This is a good way to extend the battery life when it gets low. But again, for most users I would recommend hard wiring to eliminate the need to worry about battery.

    I would recommend this to a friend
  • Cons mentioned:
    App, Battery life
    Tech Insider Network Member

    Rated 3 out of 5 stars

    Fair Quality, Easy Setup, Iffy Software

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Arlo Video Doorbell 2K (2nd Generation) is the latest version of Arlo’s smart doorbell which raises resolution to 2K (from 1080P before) and adds a new look among a few other small tweaks. Devices now include USB-C connections for easy charging (if not hardwired) and offer a new set-up process for a more streamlined experience. After using the first-generation doorbell for several years, do these changes benefit the end user and is it enough to keep Arlo competitive? I am not so sure. In the Box: - Video Doorbell - Indoor Charging Cable - Wire Extension Kit - Flat Mounting Plate - Angled Mounting Plate - Security Latch Release Pin - Screw Kit - Quick Start Guide Setup: Assuming you already have a newer Arlo security system, the setup is easy. Simply open the app and add a new camera. The app recently went through a new redesign (which isn’t the easiest to navigate) but it isn’t terrible. Once you go through the set by step process, it should be added to your system’s list of cameras. If you are setting this up as a sole camera, the process shouldn’t be all that different. The biggest takeaway of an install is the fact this camera only supports 2.4gHz Wi-Fi connections, works with both digital and mechanical chimes (make sure you have a compatible chime), and needs to be fully charged. The camera housing itself is fractionally wider than the first generation. This means that in tight clearance areas, it could be just wide enough to pose a problem (ahem, my situation). The kit includes a flat mount and angled mount which should cover most installations. Camera/Performance: The camera quality is… fine. I wouldn’t consider this to be groundbreaking by any means. I am not sure I can even tell a difference vs the 1080P version before but the more pixels the better in most cases. It is a very wide-angle lens which means it can get extra brick (in our case) inside of the frame which worsens the quality overall. Lucky you can set activity zones and crop the image to help minimize issues and better performance. Motion detection seems hit or miss. The doorbell supports 2-way audio, and it is decent. Again, I can’t seem to tell a difference in performance from the last one. It works well enough for every situation and latency is minimal with a good connection. The camera can be operated with the built-in battery as well although I would not recommend this as the entire camera has to come off to be able to charge the camera via USB-C from the back. I am not sure how long the battery would last as I have already hardwired mine. App/Software: My biggest issues have always come from the app and software integration. I think the Arlo hardware is fine for the most part (although performance could be hindered somewhat in this aspect also) but the software/app is hard to navigate and buggy. Using some of the smart features of the doorbell and camera system can be hard to find and utilize. They now have schedules which are called “routines” and “automations”. These are not intuitive to set up. I would also not rely on capturing 100% of security events in front of the cameras you may have with these systems because they just don’t work a portion of the time. The doorbell is great for notifications when someone presses the button but solely motion events may or may not get captured and/or notified. Likes: - Design - 2K Resolution - Hardwire/Battery Dislikes: - App - Arlo Ecosystem Performance (As a whole) Overall, the Arlo Video Doorbell 2K (2nd Generation) is an incremental step for their video doorbell lineup. With several mounting options and power methods it allows one to cover just about any situation. The design is attractive, and setup is easy. Would I recommend Arlo to someone who doesn’t already have one of their systems? Probably not. Would this be a good addition for someone who already has their camera system? Sure. My biggest issues with Arlo over several years has been the reliability in actually capturing motion events directly in front of the cameras which is the biggest reason to get a security system in the first place.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hello Justin,

      Thank you for taking time to share your feedback. There are multiple ways to optimize the motion detection of your Arlo cameras detailed here: https://kb.arlo.com/1015583 and get more details about managing motion detection sensitivity so no events are missed detailed here: https://kb.arlo.com/41.

      For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you. We appreciate your patience and understanding.

      Best Regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Arlo video door bell

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m glad I switched to Arlo best 2K video door bell camera. Fast response I like that it has a two way audio . It was a really easy installation.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Field of view, Video quality

    Rated 3 out of 5 stars

    good overall, but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I chose a wireless connection for its ease of setup. Connecting to Wi-Fi took several attempts because it wouldn’t connect to the 5G network. I ended up using the standard connection, slightly slower, but not a dealbreaker. I'm happy with the video resolution; the wide-angle view from head to toe works as advertised. I gave it 3 stars due to its limited storage options. After the 1-month trial period, the unit becomes almost useless. While I still receive motion notifications on my phone via the Arlo app, I cannot view the footage. That’s all it does. It doesn’t save or store video feeds, and I can’t go back to review footage unless I subscribe. Last but not least, if a guest wants to reach you, or you need to contact emergency, guess what? It will not work. Subscribe is the only option. This is something worth considering before making a purchase.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hello,

      Thank you for taking the time to write your experience and your feedback on the Arlo subscription. Your feedback helps us to improve our services. We'll share your feedback with the relevant team. We appreciate your understanding.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Field of view, Video quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great Video Doorbell with Sharp Video, WIDE view !

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arlo 2K Video Doorbell - Battery powered or Wired Overall - This well packaged video doorbell included everything I needed to install it. Upon opening the package you are prompted to CHARGE prior to setup and installation. I followed the instructions and used the included cable to charge the unit while installing the backplate next to our front door. Installation took about 25 minutes, part of which included removing an older unit which required an extra box to mount on due to a much narrower field of view. After popping the Arlo onto the backplate and removing the protective film, I realized it would have been a lot easier to setup entirely with the app when I was still inside and after charging it. Don't be me, do that inside and set up preferences in the app later. The video quality is excellent. The wide field of view leads to a fisheye effect but that's a fair trade as I can now see all of my porch. I can discriminate faces easily, license plates on cars pulling into my driveway and leaves on closer trees. This is way beyond what my nearly 4 year old doorbell captured and was definitely a worthy upgrade. Subscription required ? - Arlo cameras can work without a subscription. Basic features include: Live streaming, Two-way audio, Push notifications, Live viewing, Basic notifications. What I love ! - Video Quality is subjectively 5x better than my old video doorbell - Super wide field of view. Room for improvement - "Apple HomeKit is not currently compatible with the Arlo Video Doorbell (2nd Generation) at launch. We expect Apple HomeKit support to be made available in a future firmware release."

    I would recommend this to a friend
  • Cons mentioned:
    Battery life
    Tech Insider Network Member

    Rated 3 out of 5 stars

    Good for most, lacks video/audio quality

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good option for most as it provides options for both wired and wireless setup. It looks good and has many advanced features for security while integrating well in the Arlo ecosystem. The device has its faults but slightly redeems itself with the app which is loaded with features. Pros: Looks -Ease of setup -App features -Integration with other Arlo devices -Battery or hard wired Cons: -Video quality -Audio quality -Not many options for mounting Setup: The only people that might have an issue with setup are those who live in an apartment since you will most likely need to drill holes to mount this properly. I would have preferred a backplate with multiple screw spacing options but the spacing you will need measures out to 4” apart whereas your normal smaller doorbell is spaced about 2 ¼” apart. There is plenty of room in the backplate where they could have put a few more holes for various spacings which would have been just as secure to adhere to the wall. Your other option (not in the instructions) is to find a strong double-sided tape, there are many options available that will be very hard to rip off. Pairing with the app requires charging the device, then using a SIM ejection tool to set up Wi-Fi. It only supports 2.4GHz which is both good and bad. Good due to the greater range it brings, but bad since your speed for video will be lower. I installed the wired option using a mechanical chime. Verify on the website if your chime is compatible first. After securing power to the doorbell, I removed the old doorbell and installed the new one with the regular straight mounting plate and two existing wires. After plugging it in it was ready to go with a few tests. Performance: I tested it with a press of the bell, and it rang on my phone providing an answer/decline option. I was a little disappointed with the video quality since it is 2K resolution, but it looked more like 480P or lower to me with lots of artifacts. My Wi-Fi router is only about 10 feet away so the signal should have been strong. There are some neat quick reply text options in a call such as “leave the package at the door” or “sorry I can’t come to the door right now” and it speaks it in a feminine robotic voice to the person outside. In the app it leaves a call history, and you can view the videos after the fact stored in the cloud. Upon viewing the recorded message, items in the foreground are well defined but HDR is very bad with the sky being extremely blown out. There are options in the menu for video quality. By default, it set itself to 1944x1944 at “optimized’ quality to imbalance quality vs battery life. If you are going to be wired, I highly recommend you set it to “best video”, but I did not find it increased the video quality by much and it still appeared relatively low resolution to me. Video has about a 2 second delay during an answered call. Audio: The audio sounded low resolution and low quality to me when standing outside. It gets the job done but it could be better. The same can be said about the recording with audio sounding like it was recorded on a phone. Security features: Where the product shines is what it allows you to do while integrating with the Arlo ecosystem. I have already discussed recordings of calls for record keeping, but in addition, you will also get activity zones, night vision and a 1-month trial to Arlo Secure providing you with the following; 30 days recording, intelligent alerts as to what triggered your camera, 24/7 emergency response, professional monitoring. These features will depend on what level of the subscription you end up subscribing for but can be very useful.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi,

      We appreciate you writing such a detailed review about your Arlo system. To improve picture quality on your Arlo cameras, read here: https://kb.arlo.com/1179147. For further assistance with low audio resolution, please navigate to Settings > Support in the Arlo App for service options available to you.

      Thank you for your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Video quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Easy Install, Great Video Audio Rec and 2-way talk

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a huge fan of Arlo products, I have several Arlo cameras, sensors and keypad in my home. I really appreciate that they do not force you to have a subscription to record video by allowing you to use a SD card in their hub station. I have always wanted to upgrade my doorbell to a smart doorbell and decided to go with Arlo. I know its pretty large compared to other smart doorbells however wanted to give them a chance. I am so glad I did, this doorbell has been amazing at recording video / audio and providing 2-way communications. Setup - Out of the box it provides all the items needed along with a "slight" angle frame. I have a wired doorbell so it was easy to connect the wires to the Arlo device. The screws are pretty thick and long to support this large device to be ready to expand those holes in your wall. Arlo provides video walkthroughs for installation and setup which was awesome at making this super easy. Due to my doorbell being on the side instead of front facing walkway I purchased an extended angler. This made it a ton better at capturing my whole walkway and recommended for those who have side doorbells as well. Video / Audio - The video and audio on this looks great, out of the box it is set to optimized battery however if you are using wires like myself I recommend changing to video quality. The video looks great during the day and at night. I like the ability to zoom in the picture to make out far away objects. The audio is clear and crisp sounds give me the comfort that they can hear me clearly when speaking. On that note, it has a really cool feature that it will call your cell phone when someone presses the button to speak instead of just an alert/ping. This call feature guarantees you'll never miss a call as well as allows responsive 2-way communication without needing to go through the app. You can even leave recorded automated responses that can be set when they press the button which was a nice feature. Arlo App - the Arlo App allows for a lot of customization of the Arlo doorbell. If you are one that likes to go in and customize settings then this will be a great feature for yourself. I for one loves to always tweak things until I have the perfect match. Not to worry though if you want simple out of box functionality, then this works perfectly for that as well. For customize enthusiasts you can setup routines to specify recording time, activity zones , notifications, etc. The best part is you can access the recordings from your SD card if you do not have an active subscription. Arlo Subscription - You do not need a subscription to enjoy 99% of the features however if you want the ability to view video while away from your home network you will need one. It is nice that they allow a simple 5/10 month subscription to tie to one device if you do not want the whole subscription package. Overall I have been off and on Arlo Subscriptions and have enjoyed their quality level of service and rates. No contact and you can cancel anytime. I normally jump onto a subscription during special rate periods then cancel after those are over, waiting until next special rate period. Overall this is a great product and strongly recommended for those who want a video doorbell with great audio/video. The ability to still record video on a local SD card without the need for a subscription is huge win!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 4 out of 5 stars

    Happy Ish

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are happy with our purchase of the Arlo System. Video quality and ease of installation are great. The only negative is that in order to record video, you must subscribe to a service, which is $20+ a month. I did not anticipate this when I purchased, but I am still happy with the cameras and video quality.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    A Breeze to Setup and Perfect for Home

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had a smart doorbell for a few years now (another brand) and I’ve been trying to find one to replace it. Then comes Arlo and I’m excited to share that it’s been an upgrade so far. I had stalled on replacing the other doorbell because it was tough to find an upgrade that I absolutely loved. It’s a breeze to get started: 1. Download the app 2. Install it 3. Watch it work I’m wanting the wireless doorbell now but that will have to wait. Video resolution is amazingly sharp and clear and the sound is crisp when I tune in via my phone. I think my favorite feature right now is the text to voice feature. When you get someone soliciting something at your door, instead of speaking up yourself you can choose a preset message like “not interested” and the Arlo sends the message over spear to the doorbell. I went outside to listen and the volume was not overly loud. The events/history recordings are also easy to access and easy to share or download. My only drawback was connecting the doorbell to my built in doorbell to my home. Otherwise it’s been a stellar doorbell for my homes

    I would recommend this to a friend
  • Pros mentioned:
    Video quality
    Tech Insider Network Member

    Rated 3 out of 5 stars

    Great, but mixed feelings.

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This my first real foray into owning a video doorbell and everything seems to be running solid 1 week into using the product. The fact that it's both wired and wireless is a nice alternative to competitors only focused on offering stand alone solutions. The specs are also very competitive. SETUP: Straight forward. You're going to need to need a power drill and 6mm bit to install this in the location of an existing legacy doorbell. It's not that hard, but it takes prep. Take your time with this as misaligning the location will be a problem and require filling previous holes. Mine installed perfectly fine without issue. HARDWARE PERFORMANCE: Generally good. I don't know what to expect from latency, but it seems to perform well with my WIFI7 router. This is a 2.4G WIFI4 device. The camera doesn't look 2k, but its a good wide angle and I can't really complain that much about video quality. I would say above average, but not perfect. Audio is also average for intercom usage. SOFTWARE: Straight froward and initiative. Any setting you can think of is there and works as you would expect. Package recognition could be better but I'll admit it could be due to the location of the device and off angle on my home. PROBLEMS: Not sure if ARLO system was down the day I received it, but it absolutely refused to connect to my router.. Worked the next day.. Wondering if it had to be activated on ARLO's end.. Not sure what really happened there. I can attest it hasn't dropped out since connecting so I'm neutral on that. The angle adapter also doesn't go far enough for where my doorbell location was originally placed and wired. This potentially means it has issues with packages as I mentioned in the software section of my review. If they included a 2nd wider angle adapter, I think the product would be more flexible Product can easily be "stolen" with a cell phone pin adapter.. There's no real way to prevent this other than to subscribe to the monthly service and file a police report if it happens. They claim they will replace the product if subscribed to Arlo secure "basic 1 camera". SUBSCIPTION SERVICE: You get a trial of Arlo secure upon signing up and activating this product. It only last a month, but its required if you want advanced notifications to continue working.. I do like the advanced notifications, but I'm not sure if I will continue subscribing due to off angle of my doorbell. You can still view camera and what not, just wont be notified via automation when actions happen. You also get 30 days of playback which seems standard these days for a subscription model. Overall.. I would rate it as a 3.5/5. While I like the general performance of the product, there are a few drawbacks that I'm not really a fan of... Thanks for reading.

    I would recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi,

      Thanks for sharing your experience and providing feedback on the angle adapter. Our team has worked to resolve the onboarding and live-streaming issue with your Essential 2nd Generation camera.

      Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Video quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Easy setup, great video quality!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're looking for a smart video doorbell outside of Ring or Nest, Arlo is the best choice! The second generation Arlo Smart Wi-Fi Video Doorbell is a great looking, excellently functioning, and easy to setup doorbell that also works with Google Assistant/Home, Alexa, and IFTTT. This means you're not locked into just one assistant or or forcing you to go from one assistant to another assistant to be able to run the camera and system on and with your smart home system. The flexibility that Arlo offers makes for a smooth experience and a great connection to your other smart home devices! The picture quality is great and the doorbell button is very easy to find on the device while giving you a clean and modern looking device. My favorite part of the Arlo Video Doorbell is that it has a rechargeable battery built in that you charge through USB-C AND it has electrical contacts built into the device and the mounting plate to work with existing doorbell wiring for power! This isn't required to be used but provides an seamless experience when replacing an older doorbell and the battery can backup your doorbell and it's camera in the case of a power outage! I would definitely recommend this if you're looking for either a standalone doorbell with an easy to use app or looking to integrate it into your smart home!

    I would recommend this to a friend
  • Pros mentioned:
    Motion detection, Video quality

    Rated 4 out of 5 stars

    Smart, Clear, and Responsive

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Arlo Doorbell offers sharp video quality, quick motion alerts, and excellent two-way audio. Setup is straightforward, and it integrates smoothly with smart home systems. A great choice for anyone who wants reliable, high-end door security

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Motion detection, Video quality

    Rated 5 out of 5 stars

    Stylish Doorbell Camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked up the Arlo doorbell camera on sale and so far I can't be happier. Easy instructions and quick to set up. The camera looks very modern compared to other cameras so the presentation to the front door is enhanced. The motion monitoring is works as intended with no issues so far. The motion picks up images pretty far had a gentleman mowing my lawn and he was at least 15 ft away. I would recommend this doorbell to others on the easy setup and motion monitoring system.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Video quality

    Rated 5 out of 5 stars

    Great doorbell camera, great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got when Amazon had on-sale $50. Best Buy price matched and great deal. Camera replaced a first gen Arlo model had for a few years. This was simple install, just swapped wired from old to new, replace bracket, attached..Used software to set up and all good. Camera quality is a lot better than first gen and looks more slick looking. So far really like. Big test will be elements, No poarch, full Alabama west sun from noon on.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Know who’s at your door

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Arlo Doorbell has met and gone beyond what I expected in a video doorbell! I originally had a Nest which I had to replace and when the new one came in I couldn’t connect it to the WIFI. I tried everything!!! Stayed on the phone all day with Google & my internet provider still nothing worked! I decided to try the Arlo 2K and when I got it in, I immediately got it out and started the setup. Within 3 minutes I had the Arlo doorbell up and running! We love it!! Great picture and great peace to know who’s at your front door! Thanks Arlo for being up on your GAME!!

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Good ring door cámara

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is better good ring cámara and the cámara is look clear

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Great Doorbell Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is great, pretty easy to set up! The picure quality is very good.

    I would recommend this to a friend
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