Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 599 reviews

Rating Filter

Rating by feature

  • Video Quality

    Rating 4.7 out of 5 stars

  • Mobile App

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers have good things to say about the Smart Wi-Fi Video Doorbell, particularly its excellent video quality and ease of use. The installation process is straightforward, and users appreciate the motion detection and wide field of view. Some customers have expressed concerns about the battery life, while others have mentioned issues with the app and notifications.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 599 reviews
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Know who’s at your door

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Arlo Doorbell has met and gone beyond what I expected in a video doorbell! I originally had a Nest which I had to replace and when the new one came in I couldn’t connect it to the WIFI. I tried everything!!! Stayed on the phone all day with Google & my internet provider still nothing worked! I decided to try the Arlo 2K and when I got it in, I immediately got it out and started the setup. Within 3 minutes I had the Arlo doorbell up and running! We love it!! Great picture and great peace to know who’s at your front door! Thanks Arlo for being up on your GAME!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Video quality

    Rated 5 out of 5 stars

    Clear picture

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. I can see the person at my front door very well. It let you know when someone rings the bell on your cell phone.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Video quality

    Rated 5 out of 5 stars

    Great doorbell camera, great price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got when Amazon had on-sale $50. Best Buy price matched and great deal. Camera replaced a first gen Arlo model had for a few years. This was simple install, just swapped wired from old to new, replace bracket, attached..Used software to set up and all good. Camera quality is a lot better than first gen and looks more slick looking. So far really like. Big test will be elements, No poarch, full Alabama west sun from noon on.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Smart, Clear, and Responsive

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Arlo Doorbell offers sharp video quality, quick motion alerts, and excellent two-way audio. Setup is straightforward, and it integrates smoothly with smart home systems. A great choice for anyone who wants reliable, high-end door security

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Video quality

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and installation. Clear video quality. Added perimeter cameras all are controlled through App.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Video quality

    Rated 5 out of 5 stars

    My First Smart Doorbell

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first smart doorbell. Everything seems to be working fine. This was installed in a wired configuration to connect to the existing doorbell. Video and sound work well. I am not yet using the cloud subscription to store video. The associated mobile app seems adequate too. Also selected this make and model based upon the reviews in Consumer Reports.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Dorr camera

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like my doorbell camera was an easy setup and works great

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Clear images of people approaching.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Attaches to the front door easily with the included bracket and screws etc. Motion detection works well. Easy to set up using QR codes and the app.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The New Standard for Doorbells

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    he Arlo Smart Wi-Fi Video Doorbell (2nd Generation) is an impressive upgrade for any home security system, blending high functionality with user-friendly features. Its standout feature is undoubtedly the 2K resolution, which offers crisp, clear video quality that ensures you can see visitors in detail, even in varying lighting conditions. Whether wired or battery-operated, installation is straightforward, catering to different homeowner needs and preferences. The doorbell supports both direct Wi-Fi connectivity and integration with smart home systems, adding a layer of convenience. Users can receive real-time alerts and communicate with visitors via two-way audio, which is a great feature for enhancing security and managing deliveries remotely. The video recording and motion detection features are also robust, with minimal lag and false alerts. However, it's worth noting that to fully enjoy all its features, including advanced video recording and storage, a subscription to Arlo’s service plan is required. This might be a downside for those who prefer a one-time purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Best purchase ever

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best video doorbell ,great video quality,easy to install,easy to connect.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly rated by consumer reports! Easy setup! Looks great and clear videos!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Video quality

    Rated 5 out of 5 stars

    Great doorbell

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great doorbell camera to have, if it’s not hardwired to your house you need a chime to connect it to but other than that it has amazing picture quality and notifies you about anything going on in front of your door. When fully charged the battery lasts about 3-4 weeks and only takes an hour or 2 to fully charge

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Good ring door cámara

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is better good ring cámara and the cámara is look clear

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Snazzy door bell camera

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Suuuuuper easy to install and integrates nicely with the other Arlo cameras I bought. With the Arlo app, it sends what essentially is a video call to your mobile device. Pretty snazzy. Bit of a delay depending on where your base station is set. Really great for visually logging who is coming in and out of your house. I like to mess with my cats honestly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best video doorbell now. the Gen2 works incredible

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally Arlo got it right with this one! We had the original AVD2001 - the original battery powered one for 5 years - and - it sorta worked, but the stuff that we really wanted to work never worked- specifically - the Amazon Echo Show 8 - we always wanted the doorbell video stream to pop up on that when someone was at the door - well, it never worked! i wrote in to arlo tech support MANY times trying to fix. also, even the phone the video wouldn't always pop up the video - so basically we had no idea who was at the door. well, one day i decided to pick up the 2nd gen version of the Arlo doorbell- and guess what? IT WORKS! everything works now! no more lag when pressing the doorbell button to ring the connected Arlo Chime 2, that is FIXED. And the biggest improvement is the Amazon Alexa and Alexa+ integration now FULLY works! right out of the box- if you have your echo show 8 on (or whatever version)- the Arlo app will connect to it and just 'work'. it's amazing. There is no lag poppling the video stream it is instant. So impressed,

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent product!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I give this product a 10/10. Very easy to install. Can be installed either wired or battery powered (wireless). Overall a great product. Here is my honest review (video), which also shows me unboxing and installing this product: https://www.youtube.com/playlist?list=PLC-2TL4_emZIZ_yVwXWwNN5YxLjB6UALF I am not sponsored. I paid my own money for this product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Great Doorbell and Great price point!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ease of setup and ease of use in the app. We love this doorbell camera.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Head to Toe View of My Entry Way

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the head to toe perspective, gives the full range of video from the ceiling of my entry way all the way down to the floor. The automated captions are also cool. A fast way to discern what is going on

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Street view

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can see to the street, but it seems to not alert me till they already drop off package. Takes about 15 seconds to connect & say something Good clear Picture.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great range of view

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well. I love the wide range of view. Very easy to install. I do wish they had a few more options for ring tones but that wouldn't deter me from buying this again.

    I would recommend this to a friend
Sponsored