Customers appreciate the SmartHub for its ease of use, overall performance, compatibility, and storage capabilities. Many users found the setup process to be simple. However, some customers have expressed concerns about connectivity issues and video quality.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 118 reviews
Rated 5 out of 5 stars
Perfect product if you have Arlo cameras!
|
|
Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love this product! My cameras don’t ’disconnect’ anymore.
I would recommend this to a friend
Rated 2 out of 5 stars
Not all Arlo Essential Indoor Cameras!
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Warning: it says that it is compatible with the Arlo Essential Indoor Camera — this does NOT mean that it is compatible with the Arlo Essential Indoor Camera HD as I unfortunately discovered after the return period ended. I wish that was specified in the item listing bc I genuinely didn’t realize that this item is not compatible with actually a wide variety of the Arlo Essential Indoor Cameras. Double-check this info in Arlo’s website before you spend the money.
No, I would not recommend this to a friend
Brand response from Arlo Team
Posted .
Hi
Thanks for sharing your review. We like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.
We appreciate your patience and understanding.
Best regards, Arlo Team
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
excellent service
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
product has excellent quality and price. delivery was on time
I would recommend this to a friend
Rated 5 out of 5 stars
Best product
|
|
Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Best arlo product for connecting all the arlo devices.
I would recommend this to a friend
Rated 4 out of 5 stars
It's ok
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Have been waiting for months for this to be in stock. Only bought it so I could record up to 14 days. Which cost 9.99 a camera. Wish I would've went with Google's line up.
No, I would not recommend this to a friend
Rated 4 out of 5 stars
Enables HomeKit integration
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It works, had some issues with it refusing to stay connected to local network. After reset it seems to have fixed it.
I would recommend this to a friend
Rated 5 out of 5 stars
Works great
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works as advertised! Was able to add more cameras across my property thanks to the extended range.
I would recommend this to a friend
Pros mentioned:
Compatibility
Rated 5 out of 5 stars
Good camera base
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works with my Pro 2 camera. Love that it has a USB port so I can back up to home storage.
I would recommend this to a friend
Rated 5 out of 5 stars
Needed for HomeKit
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought this to get HomeKit access for the floodlight cam. Since this was the cheapest Arlo hub I was worried that it would not have as strong of a connection switching from wi-fi, but it is as strong if not stronger. Works as hoped.
I would recommend this to a friend
Rated 5 out of 5 stars
Happy customer
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I need this to get my cameras up and running !
My WiFi is very weak out here , but the salesman told me what to purchase, I did and I could not be more happier. Thank you so much !
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Janice
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent product!!!! Works great with my internet service
I would recommend this to a friend
Rated 5 out of 5 stars
Added expense
|
|
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
These finally came back in stock after we were told they were no longer being made. Unfortunately when we bought our cameras we were told we did not need the base station for them. Well an additional cost later. It does work well.
I would recommend this to a friend
Rated 5 out of 5 stars
Internet
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works perfectly A smart design that can be placed anywhere
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Arlo Pri smart hub
|
|
Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Arrlo pro smart hun, is the Best!if you don’t have , you get to get!
I would recommend this to a friend
Rated 5 out of 5 stars
Arlo camera
|
|
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The camera is really nice and the spotlight definitely make the pictures clear
I would recommend this to a friend
Rated 5 out of 5 stars
Great overall
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great for the price it work like it should. I would recommend
I would recommend this to a friend
Rated 5 out of 5 stars
Camera system
|
|
Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great camera system crystal clear I can see things coming and going no issues
I would recommend this to a friend
Rated 1 out of 5 stars
USB is particular about Drive is UNDERSTATEMENT.
|
|
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Unable to get Arlo cameras to record to usb drives. I have tried 32gb, 64gb, 2TB, and 4TB drives of a variety of USB drives. The SmartHub says they are formatted and ready to use, but when try to use Camera to use USB drive, it says something is wrong.
I have spent over 4 hours looking at Arlo’s website, forums, q&a’s and piddling around with it and still no luck. I would call this a paperweight at this point, but this hub is not heavy enough to be a paperweight. Luckily, I have time to return it.
No, I would not recommend this to a friend
Brand response from Arlo Team
Posted .
Hello Wishful,
Thank you for sharing your experience about the local storage feature. To assist you with the setup, please contact Arlo Support team at https://www.arlo.com/en-us/support/contact.aspx. We look forward to hearing from you.
Regards, Arlo Team ^RM
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Purchase
|
|
Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very good product . Totally recommended . East installation
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Arlo Smart Hub
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
so far so good. It works JUST like it is supposed to.