Customer Ratings & Reviews
- Model:
- VMC5040-200NAS
- SKU:
- 6432910
Rating by feature
- Value
Rating 3.8 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers value the Ultra 2 Add-on Camera's impressive camera quality, ease of use, and reliable night vision. The wireless functionality, customizable motion detection, and wide field of view also contribute to its overall performance. However, some customers have expressed concerns regarding the battery life, price, and the need for a subscription.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Camera quality
Excelent
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is one of the best camera, i have nest before and soaent work, i recoment arlo
I would recommend this to a friend Works Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great with my Arlo Base and my other Cameras.
I would recommend this to a friendGet a ring camera!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had the Arlo camera system for months now, and the app has been a constant frustration. The connection is unreliable — cameras frequently go offline or take forever to load, even with a strong Wi-Fi signal. Live view often freezes or lags, making it almost useless for real-time monitoring. Notifications are delayed, and sometimes events don’t record at all. I’ve tried all the troubleshooting steps, but the same issues keep happening. For the price of this system, I expected a stable, dependable connection, but instead I’m left with a security setup I can’t fully trust.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Ramey,
Thank you for your review. If your Arlo camera is offline, please follow these troubleshooting steps: https://kb.arlo.com/000062923. If you still need any more help, please go to Settings > Support in the Arlo App for available service options.
We appreciate your patience and understanding.
Best regards,
Arlo Team
- Cons mentioned:Battery life
Fast draining battery
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I added this to an existing Arlo system. Unfortunately the battery charge has gone from 100% to 40% in the matter of 2 weeks. I'll switch out the battery and see if it gets better.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi BigAl,
We appreciate your time in sharing your feedback about the Arlo Ultra 2 camera. We want to mention that the battery life of the Arlo Ultra 2 camera approximately lasts 3 - 6 months in average use. For tips on how you can extend the battery life of your camera, please check this link : https://kb.arlo.com/291/.
If you need further assistance, contact support at https://www.arlo.com/en-us/support/contact.aspx.
Regards,
Arlo Team
^RM
Expensive arlo ultra cameras
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Arlo cameras are expensive, I believe it’s not worthy , I can get ring for better value, arlo cameras breaks down easily as it happened on my my arlo ultra
No, I would not recommend this to a friendNew Camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This camera seems to function well. Time will tell
I would recommend this to a friend- Pros mentioned:Camera quality
An average ratings 4k ultra camera.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works but too many glitches. The app constantly tells you to log in even when you have email and password stored. At first when purchasing this product, there was issues with the 4k content camera display. This was an issue that affected many customers. Since then the issue has been resolved. Overall, you get clear picture takings. I give this device an aberage rating for its gitches.
I would recommend this to a friendBrand response from Arlo Team
Posted .Hi,
Thanks for sharing your review. We like to learn more about the constant login concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
- Pros mentioned:Camera quality
Good camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good camera but heads up! You cannot use it Unless you buy or already have the SmartHub wifi tower
I would recommend this to a friend - Pros mentioned:Camera quality
Excellent camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent camera, but different mount (magnetic) from the mounts in the 3 camera package. The images it captures are excellent.
I would recommend this to a friend - Pros mentioned:Camera quality
Love this 4k system!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this camera and the system! High quality! Awesome you can add on when you want too.
I would recommend this to a friend - Pros mentioned:Camera quality, Night vision
Great Camera, but pick it up when on sale
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The camera quality is very good. I extermely happy with the purchase. 4K video looks great, although I have seen other reviews indicating otherwise. I think it may be due to a setting option or something else, becauase mine is clearly much better then 1080p cameras. Night vision works well too.
I would recommend this to a friend - Pros mentioned:Night vision
Arlo 4K camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good camera, many options. Night vision and microphone sound is very good.
I would recommend this to a friend - Cons mentioned:Subscription
Arlo4k
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an excellent camera with 4K capability, however the subscription is a negative.A
I would recommend this to a friend Not the best detection
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I went over this on another review for a set. But to civer it again briefly. The detection range can be hit or miss. Sometines it seems to pick up all motion while others it doesnt want to pick up any motion. The biggest issue with the solo camera we had was instead if a anti theft outer casing it just has a press button. It would be great for the right purpose but as an outdoor supplement security camera it puts your camera at risk of being grabbed.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Justin,
Thank you for providing your feedback. Please find the following article regarding the Arlo Theft Replacement program. You can find more information here: What do I need to know about the Arlo Theft Replacement program? https://kb.arlo.com/000056563
Regards,
Arlo Team
- Pros mentioned:Camera quality
Secure home
|Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great camera for home security. Started with the home base station.
I would recommend this to a friend Arlo security cameras
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got home delivery within 5 hours of placing order on-line. Arlo security cameras are quick and easy to set up, and work well with smart phone App.
I would recommend this to a friendAwesome Security Camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my Arlo security cameras. This one was great because it has the Spotlight! It was easy to set up on my cell phone for monitoring.
I would recommend this to a friend- Pros mentioned:Ease of use
arlo ultra camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works excellent easy to set up you can set it up sitting on a flat table or use a magnetic base.
I would recommend this to a friend - Pros mentioned:Camera quality
Arlo ultra
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The cameras are very clear. Good zoom feature. I'd like them to be a little more real time. Seems to be about a 10 second delay with the wifi but that might
I would recommend this to a friend Great product
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.been using for over a year works perfect in Maine weather all seasons
I would recommend this to a friend
