Customer Ratings & Reviews
- Model:
- VMC5040-200NAS
- SKU:
- 6432910
Rating by feature
- Value
Rating 3.8 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers value the Ultra 2 Add-on Camera's impressive camera quality, ease of use, and reliable night vision. The wireless functionality, customizable motion detection, and wide field of view also contribute to its overall performance. However, some customers have expressed concerns regarding the battery life, price, and the need for a subscription.
This summary was generated by AI based on customer reviews.
Arlo - Ultra 2 Add-on Camera Indoor/Outdoor Wirele
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Arlo - Ultra 2 Add-on Camera Indoor/Outdoor Wireless 4K Security System is of the highest quality
I would recommend this to a friendGood cameras
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Giving it 4 stars cuz these cameras don’t catch and alert you for every event. I’ve notice 3 times now where the camera light is activated from motion but I don’t get an alert from the app or any video for that time.
I would recommend this to a friendBrand response from Arlo Team
Posted .Hi Jerry
Thanks for sharing your review. We would like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
Great product
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent works great would suggest again and highly recommend
I would recommend this to a friendLove it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works super well, very happy with the purchase, would purchase again
I would recommend this to a friendSales
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Working with Andy at the Springfield Oregon branch in security technology was very rewarding. My career corporate sales in telecommunication. Andy is extremely proficient in product the Arlo, Google and other products analogous to Arlo. He as upbeat and easy to talk to. Best Buy is very fortunate to gave have him on board.
I would recommend this to a friend- Pros mentioned:Camera quality
Perfect angle wide range
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tint effective clear picture with excellent visual.
I would recommend this to a friend Arlo Ultra 2 camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works better than the Ultra 1 . This has a longer WiFi range and works farther from my house . Set up needs to be done close to main unit , otherwise you can get software issues .
I would recommend this to a friendArlo ultra V2 add-on camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased the Arlo Ultra V2 add on camera to supplement our existing cameras. Pleasantly surprised at the detail and color images. Our sales person was very knowledgeable and helpful as well.
I would recommend this to a friendBest Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best customer service, and curb pick up is almost immediately when you notify them you have arrived!
I would recommend this to a friendCommunication not their thing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great camera. Setup was, as All Arlo products, spotty like Swiss cheese. Not communicating how to use seems to be the business model of these tech companies.when it comes to my home security I need clear directions. I can read. So info and and zen-like setup brings the product down.
I would recommend this to a friendBrand response from Arlo Team
Posted .Hi,
Thanks for sharing your review. For further assistance on addressing the concerns you have shared above, please navigate to Settings > Support in the Arlo App for service options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
Security camaras
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this item i definitely recommend it 100% excellent choice i did, camaras security love them
I would recommend this to a friendArlo Ultra 2
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Arlo Ultra 2 camera is there best they just dont work well in the fog.
I would recommend this to a friendGreat camera
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love Arlo. I really like that this one has a light that turns on when it records.
I would recommend this to a friendARLO CAMERA
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use. Exceptional clarity and range. High quality.
I would recommend this to a friend4k camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Camera has a wide view, super clear viewing, and when paired with a solar panel no need for removing battery to charge.
I would recommend this to a friendWill not work without SmartHub
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Be sure to read the description! (I didn't read it closely enough.) This camera *will not work* without the SmartHub. And as of this writing (May 2022) there haven't been any SmartHubs available anywhere since at least last November. There are scalpers charging $200 and $300 for one, but the list price is only $100. Caveat emptor.
No, I would not recommend this to a friend- Cons mentioned:Battery life
Diane H
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't give clear images although I was told it would. It records EVERYTHING and runs down the battery. Schedule doesn't work. Motion area doesn't work. Can't understand customer service and they ALWAYS have to put me on hold to get answers and then don't have a complete answer.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Diane,
We appreciate you writing a review. To improve picture quality on your Arlo cameras, read here: https://kb.arlo.com/1179147.
We are sorry to hear you battery is not lasting as long as expected. If too many notifications are being received, please read the following article: https://kb.arlo.com/1178858.
For all other issues, please navigate to Settings > Support in the Arlo App for service options available to you.
Thank you for your patience and understanding.
Best regards,
Arlo Team
Top of the line!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the camera features especially the wide range of recording and flood light.
I would recommend this to a friendGreat Video System
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great overall product. Some difficulties with some cameras not being reached by base station - but otherwise very good system.
I would recommend this to a friendHighly Recommended
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as expected. At times the camera records too much but it does record the relevant incidents.
I would recommend this to a friend
