Customer Ratings & Reviews

Works as listed. Get solar power unit so battery change less often

The Arlo Ultra 2 offers fantastically detailed color footage both during the day and at night thanks to its built-in spotlight. However, this product is really expensive – and you’ll still need to pay for a subscription service to view the video. Here is my reason for giving this security camera a 4/5: Expensive No free video storage Requires a hub Setup with HomeKit requires contact via email with Arlo customer support

I've had 3 Arlo cameras that have all failed with the 1st two years. This latest Ultra 2 spotlight 3 camera system only lasted 1 year with 2 of the cameras only capturing audio and not motion. Funny this is the audio is turned off! I've tried everything to fix the problem with each try ending the same - failure. The graphics too were not up to par for being 4K, but I'm not going to do into that because that is subjective. So I"m taking these back and losing my $89 for the 4-year warranty because of another defective product. Best Buy is making some easy money off me, they tell me that it's insurance for each incident, and I mention to them that it should be insurance for the 4 years that I"m paying for, but this is another story. I'm now going to try EUFY cameras, a friend of mine has had very good luck with them.

Great Product! Easy to use and even easier to set up.

This is a great system. Easy to set up & install. Just wish the batteries lasted longer.

I absolutely love these cameras but I live in Minnesota. I cant hang this type of cold and won’t work

Wifi range is not the best. Hard to extend the range due to the proprietary base. Good quality image and so far good quality product.

Has wide view and does what I intended it's to do but this is a Manuel system meaning you have too catch them in the act or it just records what happens. I would rather have an alert voice warning shout out if someone was in the yard. Try and detour them

Good Quality, had a problem with the Smart Hub but everything works fine now.

After 8 years of mostly positive experiences with Arlo (with Android phone), I bought this for my aunt and uncle. Setting it up on her iPhone was SO different from my app. I was very frustrated it took much longer than planned. I was also unable to make custom modes. The interface seemed more simplistic. I learned later that this interface will be thrust upon all users and I will soon lose my custom modes. This will make the product almost unusable for me. I'm really annoyed they are making such a drastic change and they do not care what existing customers think. On the other hand, if your needs are very simple, it might work well for you. BE WARNED! How it works when you buy it might not be how it works in the future.

Easy set up and great picture. Looking forward to expanding this set of cameras

Great camera clarity and ability to set activity zones. Also let you know whether it is people vehicles or animals.

Wonderful quality and different model cameras can be used with the base. Highly recommend!

I like the cameras, but I lost the security key. I need the key to take the camera off so I can replace the battery.

So far i am impressed with the video quality. I like its ability to integrate into my home kit with apple. I think I may lose some features once the free trial is over. I think it will leave enough features for me to feel more secure into the future

I waited years to finally have access to internet service that was good enough to handle high-end video cameras. I had been using 3 old Nest cameras and 3 newer Arlo cameras years prior to the internet upgrade. The "system" functioned effectively, even though there were glitches - usually ISP related. My new Ultra cameras (and 3 Arlo Essential 2nd gen 2K cameras) were put into service in December of 2023. The Nest cameras were retired and removed. My internet service is 1.2 G with a fiber/copper connection. Upload speeds are generally 45 Mbps with every device in operation. My new security "system" that contains only Arlo devices has been an enormous disappointment. The Ultras are all on CVR subscriptions. A look at the CVR feed shows disruptions on a continual basis. I have driven a pick-up truck out of my garage, backed onto the street, and traveled out of the neighborhood and the camera directly above that garage door has not recorded the event. Same camera did manage to record the vehicle coming towards my house after I passed it two houses away. Yesterday, two delivery vehicles pulled into our driveway several hours apart. The same inconsistent garage Ultra camera recorded the one delivery (a passenger SUV) and totally failed to record the large FedEX box truck that backed into the driveway. It did manage to record a 2 second video of that truck as it approached on the street. Then, when the driver exited the vehicle and carried the package to our front door, the Essential 2K camera above that door (about 30 feet from the driveway) never recorded the delivery. After my previous excellent experiences with my older Arlo Essential cameras, I was totally convinced that this was the brand I wanted once the internet service was improved. I am thinking it was a serious mistake.

These Arlo 4K Cameras are ok. Sometimes they work and sometimes they don’t. Sometimes the screen on my phone is just “green” with no picture. The customer service is pretty much useless. You can’t just call someone, you have to “chat” with a computer or worse, someone internationally who you cannot understand and can’t understand you. It can be frustrating. I wish I had chosen Ring. And don’t get me started on my Arlo Doorbell that still after two weeks and a replacement, still does not work.

Excellent cameras easy to set up You will need to download the instructions

Got this unit in sale. Easy to set up amd great picture. Recommend to anyone.

Easy setup, great pic, clarity is great when using zoom, would buy again