Customer Ratings & Reviews
- Model:
- VMS5340-2BYNAS
- |
- SKU:
- 6454733
Customer reviews
Rating 3.9 out of 5 stars with 645 reviews
(645 customer reviews)Rating by feature
- Value3.7
Rating 3.7 out of 5 stars
- Quality4.0
Rating 4.0 out of 5 stars
- Ease of Use4.0
Rating 4.0 out of 5 stars
Customers are saying
Customers are positive about the camera quality, ease of use, and overall performance of the Ultra 2 Camera. Many also appreciate the easy installation, clear night vision, and wide field of view. However, customers express negative sentiment regarding the battery life and motion detection capabilities. Some customers report concerns about connectivity, signal strength, and the product's value for the price.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Battery life
Rated 4 out of 5 stars
Good
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as listed. Get solar power unit so battery change less often
I would recommend this to a friend - Pros mentioned:Ease of use, Installation
Rated 5 out of 5 stars
Parent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Product! Easy to use and even easier to set up.
I would recommend this to a friend - Pros mentioned:Camera quality, Ease of use
Rated 5 out of 5 stars
Nice set up
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up and great picture. Looking forward to expanding this set of cameras
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great Security
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a great system. It keeps you up with everything going on at your home.
I would recommend this to a friend Rated 3 out of 5 stars
Monitoring system only
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has wide view and does what I intended it's to do but this is a Manuel system meaning you have too catch them in the act or it just records what happens. I would rather have an alert voice warning shout out if someone was in the yard. Try and detour them
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Patrick,
Thanks for your review. The Arlo Ultra 2 Cameras will send notifications via the Arlo Secure App every time motion is detected. The Arlo Ultra 2 Camera has a mic/speaker available for 2-way communication.
If your camera is not detecting motion, refer to this article to learn how to troubleshoot: https://kb.arlo.com/994085. For further assistance, please navigate to Settings > Support in the Arlo App for available service options.
We appreciate your support.
Best regards,
Arlo Team
Rated 4 out of 5 stars
Pretty Solid.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good coverage, immediate alert to my cellular device.
I would recommend this to a friend- Pros mentioned:Camera quality
Rated 5 out of 5 stars
Arlo cameras
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love having these camera to help watch things outside. Makes me feel safer knowing I can see things that are happening
I would recommend this to a friend Rated 4 out of 5 stars
Disappointed in Arlo.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These Arlo 4K Cameras are ok. Sometimes they work and sometimes they don’t. Sometimes the screen on my phone is just “green” with no picture. The customer service is pretty much useless. You can’t just call someone, you have to “chat” with a computer or worse, someone internationally who you cannot understand and can’t understand you. It can be frustrating. I wish I had chosen Ring. And don’t get me started on my Arlo Doorbell that still after two weeks and a replacement, still does not work.
No, I would not recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Best decision evers
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is one of our Greatest investment ever
I would recommend this to a friend Rated 3 out of 5 stars
BE WARNED
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 8 years of mostly positive experiences with Arlo (with Android phone), I bought this for my aunt and uncle. Setting it up on her iPhone was SO different from my app. I was very frustrated it took much longer than planned. I was also unable to make custom modes. The interface seemed more simplistic. I learned later that this interface will be thrust upon all users and I will soon lose my custom modes. This will make the product almost unusable for me. I'm really annoyed they are making such a drastic change and they do not care what existing customers think. On the other hand, if your needs are very simple, it might work well for you. BE WARNED! How it works when you buy it might not be how it works in the future.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi,
Thanks for sharing your review. We like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
- Pros mentioned:Camera quality, Ease of use
Rated 5 out of 5 stars
Exceeded my expectations
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup, great pic, clarity is great when using zoom, would buy again
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great cameras
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cameras are great work awesome. Thanks to the advice of the worker.
I would recommend this to a friend - Pros mentioned:Camera quality
Rated 5 out of 5 stars
Top quailty and price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far i am impressed with the video quality. I like its ability to integrate into my home kit with apple. I think I may lose some features once the free trial is over. I think it will leave enough features for me to feel more secure into the future
I would recommend this to a friend - Pros mentioned:Camera quality, Ease of use
Rated 4 out of 5 stars
Nice, clear camera viewing
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The cameras are very clear. Good zoom feature. I'd like them to be a little more real time. Seems to be about a 10 second delay with the wifi but that might just be my particular wifi. The light is decent but will not look like daylight. I would suggest separate motion detector lights with them if you want a good clear night picture. Very easy to watch on the app.
This review is from Arlo - Ultra 2 Camera, 2 Pack, VMS5240B-20000S - Black
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great item
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! Would recommend. Love it! Will buy again
I would recommend this to a friend - Pros mentioned:Camera quality, Ease of use
Rated 5 out of 5 stars
Great Cameras
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These cameras are great, nice clear picture, easy to set up and use
I would recommend this to a friend - Pros mentioned:Camera quality
Rated 5 out of 5 stars
Arlo Security Cameras
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The cameras provide us with a great visual of everything so I feel our home is safe even when we are not there. Having Best Buy install them is the way to go. They are very professional. One suggestion is to buy extra batteries and have them ready for the cameras that have a lot of activity. Other than that we are very happy with the results.
I would recommend this to a friend - Pros mentioned:Camera quality
Rated 5 out of 5 stars
Great cameras
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These cameras are easy to install and have a good quality picture.
I would recommend this to a friend - Pros mentioned:Camera quality, Ease of use
Rated 5 out of 5 stars
Home protection
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to mount and learn how to operate. The quality of the pictures are fantastic.
I would recommend this to a friend - Pros mentioned:Camera quality, Ease of use
Rated 5 out of 5 stars
Excellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, easy to install and love the quality. I am looking to buy one more camera.
I would recommend this to a friend














