Customer Ratings & Reviews

Works great, easy to install and love the quality. I am looking to buy one more camera.

Great product I had the first generation super satisfied.

I waited years to finally have access to internet service that was good enough to handle high-end video cameras. I had been using 3 old Nest cameras and 3 newer Arlo cameras years prior to the internet upgrade. The "system" functioned effectively, even though there were glitches - usually ISP related. My new Ultra cameras (and 3 Arlo Essential 2nd gen 2K cameras) were put into service in December of 2023. The Nest cameras were retired and removed. My internet service is 1.2 G with a fiber/copper connection. Upload speeds are generally 45 Mbps with every device in operation. My new security "system" that contains only Arlo devices has been an enormous disappointment. The Ultras are all on CVR subscriptions. A look at the CVR feed shows disruptions on a continual basis. I have driven a pick-up truck out of my garage, backed onto the street, and traveled out of the neighborhood and the camera directly above that garage door has not recorded the event. Same camera did manage to record the vehicle coming towards my house after I passed it two houses away. Yesterday, two delivery vehicles pulled into our driveway several hours apart. The same inconsistent garage Ultra camera recorded the one delivery (a passenger SUV) and totally failed to record the large FedEX box truck that backed into the driveway. It did manage to record a 2 second video of that truck as it approached on the street. Then, when the driver exited the vehicle and carried the package to our front door, the Essential 2K camera above that door (about 30 feet from the driveway) never recorded the delivery. After my previous excellent experiences with my older Arlo Essential cameras, I was totally convinced that this was the brand I wanted once the internet service was improved. I am thinking it was a serious mistake.

You can’t go wrong with Arlo security cameras. The 4K quality is superb and the battery life is fairly good for what it is. If you buy these, you’ll definitely feel more at ease in regards to potential thieves. With the 4K, you can easily see license plate numbers as well as a clear view of people’s faces

Camara is great batteries hold well it’s the subscription you have to pay to do anything but just live feed. It you want it to record videos for security then you have to pay to have stored to there cloud. Would recommend if you want to pay a steep fee yearly

Great security home system very easy to install great features.

Seems to constantly lose connection and battery life goes quick. Great quality when it has a good signal. Hub under 15 feet away yet struggles to have a good connection

Great quality only downfall is mounting. Does not have allot of angle when mounting to flat surface

Excellent cameras and very clear videos. Easy to install and setup.

What a great product! As first time home owners of an Arlo security system, we are just very impressed with the quality and ease of operation especially for non tech seniors like us! The value for the great sale price was an extra benefit as well. Great clarity with these cameras too. Couldn’t be happier!

I like the cameras, but I lost the security key. I need the key to take the camera off so I can replace the battery.

historical storage always behind current video recording

Too easy to install and zero issues to date! The array of settings are easy to manipulate. The video quality and viewing window are excellent and provides great customization for your camera observation needs.

Excellent cameras easy to set up You will need to download the instructions

Great product, very clear images, easy install, and clear sound.

Wonderful quality and different model cameras can be used with the base. Highly recommend!

The Arlo 4k is Decent camera for the price. The picture is clear and I have had no issues.

Great package overall, just be aware that the Arlo Ultra 2 cameras are not the best. The cameras have some lag. Nothing that Best Buy is responsible for - totally on Arlo.

I love this product! Super easy to install and setup. Now I’m adding a doorbell and another camera! Thank you Arlo for making a worth while package!!!

For the most part love it. The only thing that I am not happy with is that the hub constantly blinks orange meaning that the camera is out of range. I have 3 routers all around the house yet the one camera is "out of range" which is approximately 20' from the router and about 10' from a router. Camera keeps going offline. Not very productive. The other two camera that are further away seem to have no issues.